Rated 4 out of 5 by Bobo60 Good room Bad room
The first time I stayed I had a nice room with king bed, reading area, with a great shower. This last time I had two beds with no reading area, no easy chair, and I felt cramped.
February 20, 2012
Rated 4 out of 5 by Cheryl63 Room
My reservation was for a King deluxe room with a city view. I received a room on the 4th floor (view of a hair salon) that was clearly for a disabled person. Very disappointing!
December 20, 2012
Rated 5 out of 5 by Shaun45 Above and Beyond
This hotel was fantastic and a great location. I left an important item in the room and Victoria dropped everything to get that item to me at the airport. Wonderful service
October 15, 2013
Rated 4 out of 5 by Jsz59 Better than expected
Better than the competition but
While the daily grill staff was attentive and professional Restaurant food is a flop ...
Thanks we'll be back ... But not to dine
March 13, 2013
Rated 5 out of 5 by MRKP Great Service
The man behind the front desk could not have been more helpful. He answered all of our questions, had an extremely pleasant demeanor and made our stay as easy as it could be.
January 10, 2012
Rated 5 out of 5 by Runawaymom Hotel made for a perfect weekend
Great location and facilites. The staff was very, very pleasant, friendly, efficient and accomodating. Can't say enough good things about this Westin. Can't wait to go back.
March 4, 2013
Rated 5 out of 5 by RoadWarrior Great stay!
I could tell this hotel was recently renovated, it looks great! I look forward to returning to the The Westin Portland the next time I am in the Pacific Northwest.
February 4, 2013
Rated 5 out of 5 by homercles99 perfect location, style, everything
this is my only spot to want to stay in Portland. great location, well run valet despite very narrow (2-3 car) landing space for them, rooms very well done.
October 10, 2013
Rated 5 out of 5 by anonymous101 Will come again
Great hotel, perfect location. Staff was so friendly and helpful, I did not want to leave. Hotel was clean, organized and professional. Could not ask for more.
October 22, 2012
Rated 5 out of 5 by Railrunner Westin Portland
This delightful small hotel in the heart of downtown Portland is staffed by genuinely helpful people who do everything they can to make your stay memorable.
June 23, 2013
Rated 3 out of 5 by ShopShopShop GREAT LOCATION. POOR SERVICE.
This hotel was perfectly located in the center of all the attractions my family and I came to see as we visited the farmer's market, saturday market, Voodoo donuts, and did a lot of shopping (Pioneer Place & Pearl District). The food truck area was also conveniently right across the street and many restaurants were about a 15-20 minute walk from the hotel; we only used the taxi to get to the airport and to go to Pok Pok and Salt & Straw. COMPLAINTS: the doormen never once opened the door for my siblings and I. We saw that they opened the door for everyone else. Then, I found what looked to be a blood stain on the comforter and told the receptionist downstairs. She said she'd notify room service, but when we came back I found the same stain on a different corner of the bed. How did I know it was the same stain? I took a picture of the stain when I first saw it in the morning and compared it to the stain in front of me. They had not changed our comforter at all, instead they just turned it around in hopes that we wouldn't see it: EXTREMELY UNSANITARY. Everyone in Portland were friendly and service everywhere was amazing, yet the service we received at this hotel was exceptionally disappointing.
January 24, 2014
Rated 4 out of 5 by Tweetums A very nice experience
Didnt like the pillows. Bathroom floor dirty, not mopped. The girls at the front desk were SO helpful. We enjoyed the bar very much. We would come back.
November 3, 2012
Rated 4 out of 5 by Huntington65 Wonderful location for dining
Outstanding location. Our 3rd stay at this property. Many outstanding restaurants within walking distances, and good access to the trams. A favorite.
December 30, 2012
Rated 5 out of 5 by JJ12 Convenient downtown location. Great service.
My stay the Westin was first class all the way. I would also like to commend Cory at the front desk for his friendly service. Will stay here again.
June 3, 2013
Rated 5 out of 5 by Lee7473 Clean, upscale and professional staff
We had never stayed at the Westin before. We were very pleased with our hotel experience, and it's great location downtown. We will be back.
March 26, 2013
Rated 5 out of 5 by JDawg Great location!
First time in Portland and my cousin recommended the Westin. We LOVED our room, the location, super helpful staff and beautiful decor!
November 25, 2012
Rated 5 out of 5 by SPGLifetime1 Made me feel welcomed
If you have an oppty to stay at this hotel I would highly recommend it.
From check in to check out, the experience was great!
October 21, 2013
Rated 4 out of 5 by gibby Portland Westin-Great experience!
Excellent staff, very comfortable rooms, great beds. Easy walking access to downtown and train (10 block walk) Highly recommended!
April 5, 2013
Rated 5 out of 5 by Tangodancer First time visitor, happy as a lark!
Without question, every effort was made to ensure our needs were met. Westin will be our first choice every time we travel.
October 7, 2013
Rated 5 out of 5 by Tinsheep So comfortable.
Nice location - super comfortable. would stay here again no question. Valet guys were fantastic and helped make it a great stay.
August 18, 2012
Rated 4 out of 5 by MAGIC ROOM 1606
THIS ROOM IS AN ADJOINING ROOM AND YOU CAN HEAR PEOPLE TALKING NEXT DOOR VERY EASILY. AFTER WE MOVED TO 1503 WE HEARD NO NOISES.
April 24, 2012
Rated 5 out of 5 by LeRoy Love staying here!!
Your staff is outstanding! My room was very very comfortable. I will make it a point to stay at the Westin as often as I can.
May 9, 2012
Rated 5 out of 5 by JayDen Lovely hotel
Lovely hotel.Wonderful location. Desk staff
are outstanding..as well as the doormen.
Gorgeous White Tea fragrance throughout
August 17, 2012
Rated 5 out of 5 by Moris66 Fanstastic experience with frist class service!
Accommodations, food and location were fantastic. But the service-value ratio was what truly impressed me about this hotel.
June 14, 2013
Rated 5 out of 5 by KSherman31 Always great
As usual, the staff and accommodations were great. This hotel is really well located when visiting Portland. Good job.
September 9, 2013
Rated 5 out of 5 by SeattleSPG Favorite Westin
I travel a lot both alone for business and for leisure with my now-2 year old, It is a rare treat when a hotel hits the nail on the head for both a solo business traveler AND a family traveler. The Portland Westin is just that hotel. From the valet to the bellhops to the front desk, the staff at the Westin Portland are awesome. I received great customer service before my stay when calling to arrange 2 adjoining rooms and a (heavenly) crib. When checking in, the front desk gave my daughter a Westin Kids Club pack with a rubber duckie, a night light and even outlet covers for our room. The rooms were perfect (and adjoining, as promised) and the service in the lobby lounge was great- kids can sit on the lobby side of the bar, where the happy hour menu made for a great little dinner. The staff provided great recommendations for family friendly dining and overall, made this a memorable and pleasant stay. The greatest testament to the quality and attention to service of this hotel (and other SPG members will know what I mean) is that I still recieved this service/room/experience while traveling on points!! This was our 6th stay at the Westin Portland and we'll be back!
July 27, 2012
Rated 5 out of 5 by beachqueen excellent location
besides the great location in downtown portland, the service of the staff excedes. comfy room and great food available.
August 20, 2012
Rated 5 out of 5 by marc730 1st of many
The Westin was such a pleasant experience that helped us to consider visiting Portland many more times in the future.
July 31, 2013
Rated 5 out of 5 by Spb2nyc Great design
Very good hotel. Nice design, great location. Bed was very soft, softer than another Westins, I prefer more hard beds.
June 16, 2012
Rated 5 out of 5 by Scooter This hotel has a great location.
If your looking for a nice centrally located spot that provides access to a great downtown spot then this is the spot.
March 20, 2013