Rated 5 out of 5 by Tom121 Location, location, location
All the staff were friendly and helpful. We enjoyed being able to walk to the Peace Center and to local restaurants. The halls were quiet, we weren't not expecting that on such a busy Saturday night. An all around enjoyable evening, thank you.
May 20, 2014
Rated 4 out of 5 by Tammy23 Great location
We had a very pleasent stay. The staff was gracious and helpful. The hotel is in the middle of down town right on the main street which was lovely. We walked to many restaurants and shops. I only wish there was an in room refridgerator for personal use.
April 25, 2014
Rated 5 out of 5 by Sgreed Wonderful room,great staff
We came in town for a family wedding. We got checked in quickly got the room we wanted, king size bed. The staff was friendly, we asked for a few things for our room and got them right away. The room was cozy, bed was amazing! Shower was great too.
May 5, 2014
Rated 5 out of 5 by Db7078 Exceptional service, Friendly & Professional
Our stay for a family wedding weekend was great from start to finish. This was due in a big way to the courtesy and friendliness of the staff at all levels. They all truly made sure we were taken care of at every level. The facilities are beautiful and well maintained.
January 7, 2013
Rated 5 out of 5 by schlieca Hospitality Extraordinaire
Excellent location steps to charming beautiful downtown and a short walk to the Reddy Falls. Hotel has beautiful historic architecture and lots of character. Friendly accommodating staff especially Kenny, Ashley and Bethany at the front desk.
Would definitely retur.
June 3, 2013
Rated 5 out of 5 by Beachbunny Always a pleasure
Another nice visit at the Westin Poinsett in Greenville. Always welcoming, pleasant, friendly and professional staff. Lovely facilty, well kept and in the best location in town. I would reccomend this hotel to anyone wanting a excellent get away weekend or few days.
January 21, 2013
Rated 5 out of 5 by Firefly123 Great Last Minute New Years Plans!
My husband and I waited so long before making NY plans, so I had no expectations when I booked our stay at the Westin Poinsett in Greenville, SC. To my surprise, we were treated like royalty, and the indulge package we paid for was even better than expected.
January 3, 2013
Rated 5 out of 5 by KathyG Southern Charm
Gorgeous, and well appointed hotel.
Location is excellent, loads of restaurants, taverns & unique shops within walking distance. And Greenville's beautiful falls park & trail is only a block away. I will stay here again on my next trip to this fun & hip town
March 27, 2013
Rated 5 out of 5 by Lakelover In town for Reedy River Run
Our Son ran in the 10k Reedy river run and suggested that we stay at the Westin Poinsett, Greenville. We were not disappointed. We looked out our window and saw we were right above the starting line for the race. We will return again to this beautiful city.
March 3, 2013
Rated 4 out of 5 by Francolino Staff Responsivness
on the night of friday april 24th, there was an event in one of the conference rooms, with music and following my call they arrange in matter of minutes a new room for me to be able to sleep early and get rest !
Great and really thank you
April 27, 2014
Rated 3 out of 5 by SMC2012 Nice hotel but overpriced for the location
Staff was very friendly and professional. Just an ordinary room and hotel at a very high price for Greenville SC. It's just an issue with value for the dollar, if the room cost had been $180 versus $240, it would have been reasonable and worth the money.
September 30, 2012
Rated 5 out of 5 by FurmanParentTR Hotel is in a great location.
My requested room was not available upon my check in; front desk staff accommodated with a very nice upgrade to a suite room. The hotel has a great location; walking distant to all the fabulous highlights of Greenville. Looking forward to our next stay.
October 7, 2013
Rated 5 out of 5 by John54 Top notch Hotel
By far the best SPG Hotel that I have stayed at. The staff all had A+ attitudes and personalities, the food was amazing, location was warm and scenic, and my room was like being at home. I enjoyed the trip and look forward to returning for future stays.
February 22, 2013
Rated 2 out of 5 by kk212 Housekeeping
The overrall experience was just ok. The location was great! The housekeeping needs to be improved. I was on a business trip for 5 days and my sheets were never changed on the bed. The housekeeper was too lazy to take down the Iron and ironing board.
October 21, 2013
Rated 5 out of 5 by Brad1044 I would come back!
Having stayed at many hotels for business, I was extremely impressed with my stay at the Poinsett Westin. The manager, I believe her name is Dru, made us feel right at home and made a very stressful business week much better with outstanding service.
June 12, 2012
Rated 5 out of 5 by David Outstanding service
While I only stayed one night, it was apparent from the first moment I arrived that the staff at this property places service and support as priority #1. What an outstanding group, if you are looking for a outstanding experience select this property.
April 23, 2013
Rated 3 out of 5 by GreenvilleRes3 The hotel is beautiful and has a great location.
This hotel has a great location. However I expected better service and more attention to detail at this hotel. I came here on my Anniversary and was disappointed to the lack of attention to my request and no follow up when brought to their attenion.
August 14, 2012
Rated 4 out of 5 by Pope Hotel staff and location
Hotel staff were excellent and went that extra mile to make our conference a success. The hotel's location is wonderful, it is in the middle of all the action in Greenville. Everything was within easy walking distance. Plus, the food was very good.
October 16, 2013
Rated 5 out of 5 by Mannie Southern Charm
This hotel has the charm and grace that epitomizes Greenville. The restaurant, lounge, and the overall ambiance was much appreciated. The staff was also 4 star. Thank you so much for a wonderful venue for the start of our Christmas season.
December 7, 2012
Rated 5 out of 5 by LN128 AMAZING HOTEL
Such a high quality hotel and so beautiful. It's like stepping back in time with gorgeous architecture but with all the modern amenities. The staff was beyond great and the restaurant and lounge was top notch. I can't wait to go back.
August 10, 2013
Rated 5 out of 5 by Moneymom Excellent hospitality!
Took my teenage daughter to a concert close by. We had a phenomenal experience due to the excellent service we received at the hotel! Staff was very accomodating and willing to please. Would definitely stay here again in the future.
March 26, 2013
Rated 3 out of 5 by CofA SPG not very special
Hotel well located, beds very comfy, rooms and lobby clean. Two bed request not honored, just told shouldn't use Expedia. No effort expressed to solve problem. No difference being SPG. No extra effort or amenities offered to us.
October 16, 2013
Rated 3 out of 5 by javagold This hotel seemed old and outdated
bathrooms were small. Ventilation was poor. Beds were great. Noise level was excellent. Rooms were big but had a lot of wasted space. closets were small. Storage (drawers) did not exist. Room smelled musty. Lighting was poor.
August 1, 2012
Rated 5 out of 5 by JCX1 Beautiful hotel with southern charm
One of the best Westin hotels in the world. This hotel oozed southern charm and ambience. The location was convenient to get to restuarants and sights we wanted to see. The staff was very friendly and made us feel at home.
October 24, 2012
Rated 4 out of 5 by 2Brendan green
I think the new "green" program is a wonderful idea. I have no problem reusing towels and making my own bed. I did not realize, however, that if you participate you get no service (ie - replace coffee - empty trash, etc).
October 19, 2013
Rated 5 out of 5 by AnnoB This hotel has great features.
Clean, comfortable, friendly and professional service in a great location…As a frequent business traveller, this is top choice!
June 25, 2014
Rated 5 out of 5 by KSM58 Wonderful Wedding
The entire hotel was wonderfully decorated for Christmas. The room where the wedding was held was beautiful for the ceremony and then expertly flipped for the reception. The food was plentiful and excellently prepared.
December 23, 2013
Rated 4 out of 5 by Traveler1234 Nice hotel, staff was not very helpful
Hotel met my expectations but the staff did not. Unable to accommodate any requests and there was no Gold recognition. I was not impressed by the food either. Rooms were very clean and had everything that was needed.
May 20, 2012
Rated 5 out of 5 by dckh01 Romantic overnight stay.
Excellent service and a very romantic evening. Our favorite part was breakfast in bed the next morning followed closely by the champaign and strawberries the night before. Lovely stay and can't wait to do it again.
May 1, 2012
Rated 3 out of 5 by hithere IW Show
The room was very nice and clean - great maid service.Had issues with garage card key - getting in or out. also, was over- charged for the parking - so far have been unable to resolved. Told 6 per night charged 15?
April 25, 2013