Rated 5 out of 5 by TXTr Great location
There are few hotels that can boast a better location whether you are a history buff or a party person. You can easily walk down the street to see the Book of Kells in the Trinity College Library or walk across the street to the Temple Bar area for some fun and fine food. For those who aren't up for walking, the city tour bus has a stop just around the corner.
May 31, 2013
Rated 5 out of 5 by Tinkersmom The perfect place to stay !
My husband and I spent the weekend at the Westin. What a lovely hotel. The staff could not have been more welcoming or more helpful.
It is a perfectly located spot to start your sightseeing/ shopping from . We easily returned several times a day to drop off packages and refresh before heading off in another direction. Bed and bath were spotless, beautiful and modern. We will be back!
May 28, 2013
Rated 5 out of 5 by Jay48 Nothing Has Changed; Thankfully
Have spent many business trips at this hotel over the years and each visit has been outstanding. The rooms are unique from each other, but always comfortable and clean. The staff are perhaps the most helpful I've experienced in Europe. The Mint Bar shouldn't be overlooked either! Specific examples of employees going above and beyond are listed below for Customer Service information.
May 26, 2013
Rated 5 out of 5 by bobs Great experience
Very helpful staff made a quick 24 hour stay very enjoyable.
May 23, 2013
Rated 4 out of 5 by russell32789 beautiful hotel
convenient central location - nice facility - good restaurants
May 22, 2013
Rated 5 out of 5 by Cara46 Pure comfort!
After two flights and much rushing around, checking into my well appointed room and VERY comfortable bed was bliss! The staff at the Westin, Dublin were very very welcoming, helpful and professional throoughout my stay and I can't wait for a return visit!
May 21, 2013
Rated 5 out of 5 by sandi Location, Location!
We had a great experience at the Dublin, Westin. The location was fantastic. Easy to walk to many areas of the city. Our room was clean, comfortable and well stocked. As always we had a great night sleep on the Westin bed. Everyone at the hotel was eager to please and exceeded our expectations. We would definitely recommend this hotel to others.
May 17, 2013
Rated 5 out of 5 by AMart Excellent Accomodations by the Manager
After a terrible flight we arrived at the Dublin Westin to find that there had been a mistake in our reservation. Despite a completely book hotel, Simone the manager was able to pull some strings and make sure our stay was incredible. Thank you.
May 17, 2013
Rated 3 out of 5 by patrick This hotel was comfortable but has room to improve. (10-day stay)
I will share the pros and cons of my stay.
- The bed was *extremely* comfortable
- The gym and equipment was plentiful and well maintained. The machine and weight selection was great.
- The location for nightlife was good. Temple Bar is right across the street.
- All staff was super friendly
- The channel selection on TV was very poor. My fiance stayed in the hotel during the day while I was at work and had very little to choose from in English outside of the news.
- The connections for the patch panel were not hooked up to the TV. You could visually see the cables wrapped up behind the TV. This means I couldn't hook my laptop up to the TV over VGA or hook my Apple TV (that I lugged across the world) up via HDMI. I called and had concierge come up and check on this and it was decided that I had to hook it up directly to the TV :(
- The refrigerator did not stay cold. My fiance bought some food at a local grocery to keep in there to eat and it spoiled over night.
- All internet connected devices have to hook up to an internet browser to get online. This means that even though I plug in a laptop via an ethernet cable, I still have to get to a browser to use it. This makes using an Apple TV impossible since it doesn't have a browser.
- Wireless internet was not that fast. We could not skype/facetime over the wireless here but in another hotel close by
May 16, 2013
Rated 4 out of 5 by travlegrl Great locatoin!
The Westin Dublin is in a great location with a very friendly staff. The hotel was very clean and the room was comfy. Our view was not anything to write home about, but overall it was a very nice stay and we felt very comfortable there.
May 14, 2013
Rated 5 out of 5 by Galaxy A beautiful grand hotel
Rooms are spacious and very comfortable; if you wish to avoid a noisy bar or enjoy tea and a snack, the mezzanine bar is excellent and has natural light from a glass dome.
The staff is very pleasant and tried to meet all our needs. I would certainly recommend this hotel also for its very central location and beautiful building.
May 13, 2013
Rated 5 out of 5 by Gtk76 Very friendly staff
Hotel has a great location. Staff is very friendly and helpful. The room is very comfortabel with the big bathroom. Food and beverage were great. I had really enjoyed my stay and would definitely go back.
May 11, 2013
Rated 5 out of 5 by OCinBigD Great Hotel and Location
This property has obviously undergone a recent renovation. I could find nothing that did not appear fresh. It was the perfect comination of charm and upgrades! If there is a more central location in Dublin, I am not sure where it is!
May 10, 2013
Rated 2 out of 5 by fredis Not my hotel
Sorry, i am a SPG Platinum lifetime member and i have expected more from this hotel. I stayed maybe five years ago the first time and tried to give the hotel an other chance. I stayed this time for two nights. I do not want to go in details. The checkin was very boring and took so long, that i have to wait an other three hours. Was at the reception around noon. After 3pm i was asigned a writers suite, was so dark and there was an horrible noise. At last got a deluxe suite, which was very big. But not everything worked well. The restaurant want to be more, but the quality was not the best and the service, poor. Also for breakfast. The recognition overall was out of everything. Will stay no more at this hotel.
May 9, 2013
Rated 5 out of 5 by Caz27 Relaxing stay
My husband and I stayed in the Westin Dublin Sunday night, we had tickets for the Lion King show so decided to make a night of it. I'm 5 months pregnant and was so looking forward to a relaxing night, and we weren't disappointed, from the moment we arrived it was perfect. Staff were vert attentive and polite, we ate out that night but the breakfast in the 'exchange' resturant was delicious. We upgraded to a delux and the room was beautiful, we had the most relaxing nights sleep and we will definitely be back again
May 7, 2013
Rated 5 out of 5 by Annijanne Excellent hotel
Thank you for making your staying perfect! Especially we want to thank for the good service, you really made us feel welcome.
Room was nice and well lighted, the bed was the best I've ever slept on in any hotel and I specially loved the big bathroom with a very wide mirror.
I'm sure to choose Westin again and will recommend it to everybody.
May 7, 2013
Rated 5 out of 5 by JCun The Best
From the time I booked in to the time I left I was given excellent service. next time in Dublin will book in here!
May 6, 2013
Rated 5 out of 5 by Alan11 All our requirements were fully met
The location and staff friendly environment gave us great pleasure.Our stay was superb.
May 6, 2013
Rated 2 out of 5 by RjG1967 Is this really a Westin?
The Westin Dublin was a huge disappointment to me. The suite I had was well situated but the bedroom was very small. Most of the space in the suite went to waste. The bed was horrible, like sleeping on a cardboard box. The pillows were flat but the most disturbing aspect if the bedroom were the bed linens. They were very rough to the touch, much like sack cloth. The staff was very young and tried to do the best with what that had. I never saw an actual Concierge, only bell men manning the desk from time to time. One of the three massages I prearranged was very good, one was horrible and one was cancelled. Overall this is indicative of my experience at this hotel. About two thirds wrong all the time. Breakfast was boring, especially three days in a row. The one night I went to dinner in the restaurant, I waited almost ten minutes before anyone showed up at the reception desk to welcome guests. At that point there was a queue of people waiting for seats in a near empty restaurant. I was overcharged about 7 pounds for my dinner but couldn't get anyone's attention to correct the mistake. I left in disgust knowing that I was going on parole the next morning and would never be back to this mistake of a hotel. Truly, this has marred the Westin brand in my mind and makes me hesitant to ever stay in a Westin again. Someone from Starwood needs to visit this property and shake the place up.
May 6, 2013
Rated 5 out of 5 by MaryJG24 Perfect Location!
This hotel is ideally located in the heart of Dublin. Easy access to the sites in the centre of Dublin, and opposite Temple Bar which is ideal for the night life, bars and restaurants. Staff were very welcoming and helpful during our whole stay. Stayed in a Deluxe Double room with a view at the front of the hotel. Nice spacious room and bathroom, with seperate shower and bath. The bed was extremely comfy also! Was my boyfriends birthday during our stay too, so we had a special birthday dessert delivered to our room from the hotel, a nice touch! Only downside to this hotel, is that the wi-fi is not complimentry; I find this quite odd as wi-fi is something you expect now in hotels.
With this asside I would deffinaltey come back to the Westin Dublin, and would reccommend it to anyone coming to Dublin!
May 2, 2013
Rated 4 out of 5 by Lel1901 Very good hotel
Centrally located but very quiet hotel. I suggest this hotel to other Dublin guests.
April 30, 2013
Rated 4 out of 5 by amedina Westin dublin
Everything was great and the staff at the Hotel were fantastic with the exception of the Mint Bar. We arrived at the bar on Friday night around 10pm. It took over 15 minutes to get a drink even though I was standing right at the bar with my group of 8 people. I guess the bar tenders were busy with a group girls that were behind the bar making their own drinks. It's a shame that we had that experience since other than that the Westin was 5 star. After the first drink it took 15 minutes once again to get anyone's attention so we just walked out. We just never set foot into that bar once again or recommended it to anyone.
April 29, 2013
Rated 5 out of 5 by SETI13 A fancy hotel without the snobbery . . .
I've been lucky enough to stay in a few nice hotels in my time and it's not the decor or fancy fittings that make a place, it's the staff.
Courteous, friendly and professional all round they are what makes the Westin in Dublin distinct from others hotels.
My trip was for business but I fully intend on bringing my family back there at some stage.
April 26, 2013
Rated 5 out of 5 by TommyV70 Wonderful!
We ended a 14-day trip to Ireland spending final three nights in Dublin. The Westin was wonderful. Very relaxing, yet in the heart of Dublin City Centre, and in a fabulous building. Incredible staff, very welcoming and helpful. We will return!
April 25, 2013
Rated 2 out of 5 by Edele85 Hotel is nicely decorated however the facilities are that of a 3 star
The decor of the westin is very nice, both the rooms and the lobby's and the location is great.. However the facilities and cleanliness are not up to 5 star standard. No free wifi, I had to call for a second bathrobe, no nespresso machine in the room, plastic water bottles in the room, we had to call for the room to be refreshed as it was not done automatically the next day, the duvet comes out of the cover by your head (very unhygienic) nothing special in the room that makes it 5star, breakfast served as a buffet and what should have been a hot breakfast was cold, parking costs an extra 25 euro a day, and had to wait 20mins for the valet to bring the car.
April 23, 2013
Rated 5 out of 5 by Fran814 Just the best!
When we visit Dublin each year we know that when we stay at the Westin we will be treated like Royalty. That did not disappoint us again this year. Clean and comfortable rooms await you. In the heart of shopping and the business district. The only downfall is that they do not have 2 double beds in a room. When we come with our son, we have to stay at a different hotel to accommodate all 3 of us. I only wish that this could change for next year's visit! Also, internet should be included in the price of the hotel room.
April 16, 2013
Rated 5 out of 5 by Globetrotter Excellent hotel. Top class friendly service
I took my wife to The Westin for the weekend to celebrate a significant birthday. I wanted to make it special and the hotel exceeded my expectation. Everything was perfect from the moment we arrived to our late checkout on Sunday afternoon. All staff were extremely attentive and friendly. The food was exquisite and the suite was amazing. We have stayed in many 5star hotels world wide and The Westin is up there with the best of them. We look forward to staying there again. The location, restaurant and bar all score 5/5, Thanks to all for a memorable weekend.
April 15, 2013
Rated 5 out of 5 by Troels Quiet and comfortable
It's been a while since I've been staying at a hotel this comfortable, years actually. Check-in is quick and effecient, staff pleasant and forthcomming, room was clean and quiet with a large bathroom, perfect when getting back from a long hard day. The location is perfect, easy to find and very central in Dublin. The bar is also worth mentioning, very reasonably priced with extraordinary services - stays open after hours to please residents.
April 15, 2013
Rated 4 out of 5 by Chris1959 Very Nice Hotel - Could be better
I have stayed in Westins in the US on business in the past and chose this hotel for my anniversary trip to Dublin because of how centrally located it was. The room was very comfortable as always. I thought the bar was a little over priced in comparison to other high end locations such as the "The Church". We only ate breakfast one day at the hotel since Dublin has great restaurants. Everyone was friendly. With Dublin being a big WiFi city with it's own free hot spots, I was surprise that the internet fee was over $20 a day US. I know most of the high end hotels think everyone gets to expense on their business accounts, but it does cut into budgets in these economic times.
April 14, 2013
Rated 5 out of 5 by herveb Great Experience
This is my first time staying at the Westin in Dublin. I arrived at around 6am from my flight from the USA. From this minute i felt a genuine sense of welcome. George at the front desk with his large smile and true Customer care, then Mikhal at the Bar and Connor in the restaurant, Ross at the door and i have a full list of the staff an di could carry on.
Not to say a great location! This is the place to stay in Dublin.
April 11, 2013