Rated 5 out of 5 by andreamir Great Comfort and Pleasant Staff
If you need a hotel that gives you the best comfort, good food, traveling convenience and pleasant staff, this hotel is excellent. It might not be so new compared to its nearby sibling but it meets every expectation of a 5 star hotel.
February 5, 2013
Rated 3 out of 5 by amichel not up to date
the carpet is very dirty. felt bad about this…..
the furniture (cupboards and safety box door) are not working properly.
very good bedding, lots of water provided.
i did not feel very welcome on check in.
poor tv channel selection
December 30, 2013
Rated 4 out of 5 by happyhigh5 Spacious, Comfort room, Location, Convenience, Sky Train
Spacious room even for a Deluxe, comfort sleep, good location, walking distancce to food, shopping, sky train, massages, convenience stores, street stalls
August 22, 2014
Rated 4 out of 5 by Fredrik Great stay
Had a great couple of days in a hotel i most definitely will consider to return to again. Great staff, nice rooms and cozy pool area and good location with direct access to BTS (skytrain), only a few stops away from Siam center.
January 5, 2013
Rated 5 out of 5 Good recovery
The hotel is in an unbeatable location with good facilities
Best of all great service, I left my automatic ETA watch enroute to airport in the hotel Limo service and it was promptly found and returned before I flew off
August 22, 2012
Rated 5 out of 5 by Moonjune Service is amazing!
The room size, location and amenities are excellent! There was a guy who helped with my bag into the van and I had left my laptop behind. He ran after the van and managed to return my laptop within minutes! I am truly amazed!
March 6, 2013
Rated 3 out of 5 by GlobalTraveler Staff needs to be more accommodating
Very nice hotel, however staff was very inflexible in accommodating my needs... arrived at 11pm...wanted to checkout at 4pm - wanted to charge me an additional 30%...even though I was paying full rack rate already. Obnoxious!
April 22, 2013
Rated 4 out of 5 by RegLovesToTravel Good location. Near BTS. No free Wi-Fi in room.
The hotel offers free WiFi in the lobby area only. The facilities were nice. The hotel is in a convenient location; right next to the BTS off the Asok stop. Personally, I'd rather stay somewhere with free WiFi in the room.
January 19, 2013
Rated 5 out of 5 by Leow116 Great Hotel with Excellent Service
One of the best hotels I have stayed ever. The customer service was excellent and consistent- all staff were very friendly, polite and helpful. I would strongly recommend this hotel to others!
July 3, 2014
Rated 3 out of 5 by Francisco Need a little extra attention
Left the hotel around 6;30am to work and came back at 2pm and the room was not clean. Had to ask 2 times to have it finally done (took around 2 hours) - I was staying in the executive floor.
April 24, 2013
Rated 5 out of 5 by sportslady67 Exellent Hotel
Good place to stay! Excellent breakfast, good meeting facilities and nicely prepared coffeebreaks during the meetings. Good service in the business center. Very friendly personnel.
I can fully recommend this place.
March 8, 2013
Rated 5 out of 5 by Premmy19 Good location and room is excellence
Room is quiet and nice for staying and the hotel is close to BTS & Shopping center (Terminal 21).
September 2, 2014
Rated 4 out of 5 by AlanZhang I was upgraded to the executive floor
I was upgraded to the executive floor when I showed my SPG card. It was a great experience. The hotel is not new, but all facilities are in good condition and managed well. Staff are all very friendly and helpful.
December 20, 2012
Rated 5 out of 5 by Victorio Nearly Perfect
I usually have difficulty falling asleep in a hotel bed when I'm on business travel. But this time, my stay in Bangkok was a good time. The variety of the food is sufficient. The staff is very lovely and helpful.
July 8, 2013
Rated 4 out of 5 by Steve Service
The Westin Bangkok has always provided excellent service. This last stay is no different. Guest are always remembered by name from the moment you step into the hotel on the ground floor.
Always feel at home here.
February 22, 2013
Rated 4 out of 5 by Ina21 Great Location and Great Staff
Great Hotel location next to Terminal 21 Shopping Centre and Close to Asok BTS. Highly recommended. Staff were great especially during the city electricity issue. I will stay again next time I am in Bangkok.
October 2, 2013
Rated 3 out of 5 by TF2012 Poor service
Staying at different SPG hotels in Asia almost every week and have to say that i was quite surprised of the attitude and service level at checkin and checkout.....which normally is really good at SPG hotels.
November 17, 2012
Rated 5 out of 5 by Jikay Covenient location
Westin is just next to Terminal 21 and Skytrain. Good connection to the town of Bangkok
August 31, 2014
Rated 4 out of 5 by Alex Stay in Bangkok
Location of this hotel is excellent. It offers immediate access to the MRT and Skytrain station. Very friendly and helpful personnel. Food is great. Prices for the rooms are acceptable. Would stay again.
March 11, 2013
Rated 4 out of 5 by Ben2012 Another pleasant stay
It's a great feeling to walk into the hotel and the staff remember you from the previous stay. They remember how you like your coffee, which seat in the lounge is your favorite. Great service, well done.
September 13, 2012
Rated 4 out of 5 by BigNerd Classic Westin Style, Awesome Location and Great value!
It's such a great deal to have full Westin quality for less than 1500 baht a day in great area within Bangkok.
The condition is still in great shape! Definitely a great value and totally recommend it.
May 17, 2012
Rated 5 out of 5 by Sdorron Great Hotel!!
Great Hotel!! Would stay there again and will recommend to others. The only issue I encountered was that the Delta Crossover program was not recognized at first, but resolved after 20 minutes.
April 29, 2014
Rated 4 out of 5 by Key78 Great Ambience and good quality Hotel Staff
The Hotel has a very well thought ambience that covers all the requirments starting from business meet or leisure time. The courteous Hotel staff goes all the way to ensure comfort for the guests.
May 19, 2013
Rated 4 out of 5 by revkev Nice pool
Clean reasonable sized pool allows all day swimming adjacent to good gym and steam/sauna facilities.
Compact but nicely stocked lounge with evening canapes. Surprisingly no champagne available.
February 21, 2014
Rated 4 out of 5 by tccdc Very Nice Hotel
Very good facilities and a staff that was attentive.
The only negative is the cost of internet (or they actually charge). If you are paying over 200 USD a night, internet should not be charged.
October 21, 2013
Rated 4 out of 5 by Classic classic hotel in Bangkok
Not the most modern hotel. Common areas nicely maintained and improved. Rooms (bathrooms!) bit dated and due for facelift.
Location is great. Service is good. nice gym
June 30, 2014
Rated 5 out of 5 by VALE74 The staff is very kind and well prepared
they really what Platinum member means!! they know how to take care about SPG customers
August 26, 2014
Rated 5 out of 5 by Peter71 Weekend stay
Great property and friendly staff. love their breakfast, there is a lot of variety, so something for everyone. Will be back soon
August 6, 2014
Rated 5 out of 5 by michael03 Quick Stay
My wife and I attended a Wedding Reception at the hotel and booked a room. The Staff and facilities were wonderful. Valet parking was a welcome service after driving in the Bangkok traffic.
July 30, 2013
Rated 5 out of 5 by Traveller2020 Lovely Stay
Really good hotel. Executive lounge could be improved.. Especially drink selection. Restaurant breakfast is excellent. Hotel did a nice recognition of our Anniversary.
June 23, 2014