Rated 4 out of 5 by MaxDu Comfortable hotel for excellent holiday!
Location is good and easy to get to shopping centre/ tourist sites. The bed sheet is fantastic that I never enjoy my dream so nice before it. Only problem is the water tap not very smooth.
December 20, 2012
Rated 3 out of 5 by Sara79 This hotel needs refurbishment
This is the second time I stay in Westin BKK. Hotel needs serious refurbishment. It is not very clean or in the top-notch condition like the rest of the Westin Hotel I used to stay at.
January 3, 2013
Rated 5 out of 5 by Vinztan Great Staff!
Personalized service staff from reception to cleaning personnel. We felt welcomed & well attended to by our queries & needs. Definitely will stay here when we are back in Bangkok.
January 6, 2013
Rated 5 out of 5 by Reon good hotel
everything is good, especially the concierge staff, very nice and professional,help me alot.
but for the public wifi, need to apply the pw everytime for 1 hour, not convenient.
April 19, 2013
Rated 4 out of 5 by HartamasDude Thai hispitality is the best
Although hotel is old and been renovated, everything works and everyone is helpful.
no one can beat thai hospitality, even if they try
to the thais, there are natural
June 26, 2013
Rated 3 out of 5 by A52082608109 good location
Near shopping center and BTS
January 4, 2014
Rated 4 out of 5 by Termin Great staffs at club lounge
Friendly and helpful of staffs.
However, some staffs do need to have more knowledges of places to go and to eat and provide directions accurately and efficiently.
August 5, 2012
Rated 4 out of 5 by Pamon Good, efficient but a bit boring
The stay was uneventful, rooms are large and well equipped. Still the place feels a little bit oldfashioned. No "extra" or "wow" that you'd find at a newer place.
December 17, 2012
Rated 5 out of 5 by Lazarou73 Very nice
It's the best hotel I've ever stayed in the room was comfortable and very spacious. The pool, gym and spa are all excellent. I'd recommend this hotel to anyone.
September 19, 2012
Rated 4 out of 5 by natty24 the toilet not very clean!
think the toilet is getting old that make look not very clean at all the shower doesn't clean much!! the good thing in the toilet is the shower gel only!
August 14, 2013
Rated 3 out of 5 by Adi72 room position / food and beverage
The room allocated to me had no view .
This was my first stay and I expected a room with a better view.
Food service was slow and replenishment took time .
December 27, 2012
Rated 5 out of 5 by JasonB This hotel is in very good location
Hotel is in very good location, just next to Terminal 21, with lots good food from restaurants and a food court.
Just next to Asok BTS and Sukhumvit MRT.
September 10, 2012
Rated 4 out of 5 by Kel8 Good Location
Love the excellect location as its within walking distance to BTS and MRT. Also when leaving for the airport, I could hit the highway avoiding the jam.
April 22, 2013
Rated 4 out of 5 by Wg829 Comments
Food a bit pricey but good
Gym very crowded
Good location near the subway station and shopping.
Friendly and helpful staff.
Will be back in May.
February 18, 2012
Rated 4 out of 5 by kevin00liew Great service
The service of lady who did check in for me was excellent . She was friendly , polite and professional , gave me a room of my desired city view .
August 11, 2013
Rated 4 out of 5 by Tets almost all is good, but...
I stayed at you for 3 nights. I felt really comfortable, but I felt the AC was too chilly for me. It is just a personal feeling though.
September 25, 2013
Rated 2 out of 5 by M1940 Tired & Untrained
I am a Starwood frequent user (SPG), and have been utilizing this hotel for approx. 6 years, whilst travelling to Bangkok on both business and leisure. In that time I have seen a decline in standards, noticeable on the last 3 occasions. The rooms and some of the public areas are shabby and often stained or 'marked', to the extent that slippers in the room are a must. The seemingly impressive capsule coffee machine just leaked hot water, close to the electric socket. The shower water does not run away, the toilet and other areas are cracked etc. Simple issues such as the TV ‘power on’ indicate that the room is not checked prior to allocation.
The new 'green' initiative is positive, but when I opted not to have the bed linen changed, I was not aware that would mean the room remained un-cleaned, the bed would not be made / bins emptied etc. The duty manager the following day was professional and offered lunch at the Japanese restaurant; (spectacular sashimi BTW), but whilst I will return to the restaurant, this hotel is off my list - there are plenty of other excellent hotels in Bangkok and at other destinations, that offer better service and facilities.
September 16, 2013
Rated 5 out of 5 by Haengja Protection of their guest
The policy of logging every taxi that picks up there guest and providing that same information on a business card is an excellent idea.
June 4, 2013
Rated 4 out of 5 by Pat777 Very Nice Hotel
The room is very comfortable, spacious and there's lots of mineral water available. The hotel s conveniently located to Terminal 21.
October 8, 2012
Rated 4 out of 5 by RS1979 Central
Good location, friendly and helpful staff.
Only issue is that the pool water is salty... not sure if it has been properly cleaned.
February 18, 2013
Rated 5 out of 5 by Laurie55 Great place for events
Great service, food, and facilities. Location is perfect for easy access around the city and for access to stores and restaurants
March 19, 2013
Rated 5 out of 5 by Peter71 fantastic stay
great staff, from the start to the finish, would stay here again anytime. Best Breakfast in town everything available and tasty
June 13, 2013
Rated 5 out of 5 by Ameer48 Features of the Hotel are Excellent
The location of the of the hotel is very good. The staff in the hotel are friendly and helpful.
The feed in the hotel is good.
March 23, 2013
Rated 3 out of 5 by ndsg overpriced
The room carpet was very stained as were the bathroom walls. The bed was very comfortable. The food was expensive and just ok.
October 10, 2012
Rated 5 out of 5 by Wang1982 A good hotel for travelers in Bangkok
It's a good hotel for travelers in Bangkok. Easy to shopping and there are many kinds of restaurants around.
October 9, 2013
Rated 5 out of 5 by KRNY Tourist Couple
Westin staff made our Bangkok stay memorable
December 9, 2013
Rated 4 out of 5 by Derek128 This Hotel have good location
This Hotel have good location. It is close BTS & MRT. T-21 just cross street. I will stay here again next time to Bangkok.
October 25, 2012
Rated 4 out of 5 by michnguy Good facility
Good hotel that's centrally located. Staff are very friendly.
The wifi service in the gym is very poor. No signal at all.
January 19, 2013
Rated 3 out of 5 by shamim The hotel front desk is very slow
Front desk is very slow for check-in. Took near about 30min. Food and beverage in break last is limited to its varity.
May 28, 2013
Rated 5 out of 5 by Knight Bangkok Star
Excellent service, superb comfort and very relaxing experience.Many Thanks to all Executive lounge staff
September 13, 2013