Rated 3 out of 5 by Mabrone Only one item brought my ratings down...
The valet parking....$28/day? Way way way too expensive. In addition, if I had to deal with it I would expect A+ service from the valet workers. They are definitely running around...but in chaos. Call down to get car. 20 min wait...Chaos of cars going in and out, no procedures or order. To charge this much and have that lack of service is obscene to me. Check my history...I believe I have stayed a decent amount of times. To anyone who asks about this place, I recommend ONLY if they do not have a car. Makes you not want to go through the hassle of even going for a day trip...takes too long.
December 10, 2013
Rated 4 out of 5 Good features
December 13, 2013
Rated 3 out of 5 by Titan94 Thanksgiving Holiday
Staff was very attentive, room was comfortable and well appointed, and the hotel is very convenient to the beach and activities around the area. That said, beneath our premium oceanfront room, there was poolside construction starting daily at 7 a.m. that was an eyesore and noisy within the room and also for pool guests, especially considering the peak holiday weekend. Also, the additional-cost, in-room WIFI could only supported one device which was inadequate for our multiple electronic devices and telecommuting requirements. Our experience was fine, but short of Westin expectations.
December 6, 2013
Rated 5 out of 5 by Zfdass great facility
great service/facility. Will stay again
December 11, 2013
Rated 2 out of 5 by angiesmommy Bla
Great location, but expected better. The staff was nice, bed was comfortable. The room needs to have a more private bathroom and the walls need to have a paint touch-ups. The room was hot and the a/c was set to 63. So obviously it was broken. The motor ran very loud. Sounded like being on an airplane.
December 8, 2013
Rated 1 out of 5 by Eddie44 BAD POLICIES IN PLACE!!!!!!!!
my family and i planned this vacation back in January of this year, we booked 2 lanai style rooms next to each other and recieved confirmation about our reservation, we then call ed 2 days prior to arriving and confirmed our reservation. the lady once again from the hotel confirmed that our lanai rooms will be ready. we went to check in and they gave our rooms away and told us sorry hotel policies let us overbook your room. never going back and im a starwoods member. i am also going to email corporate!!!!!!
May 2, 2012
Rated 5 out of 5 by Jose14 Perfect Stay
We stayed here pre-cruise. Although not near cruise port, we stayed here because we got an excellent rate. Only a $12 cab ride away. The room was perfect, clean, comfortable beds, excellent service from staff. Definitely recommended.
December 4, 2013
Rated 5 out of 5 by charbel27 This was heavenly
As always the staff were very welcoming and the rooms were clean and not to mention the heavenly bed which i love sleeping on every night. Great hotel.
December 3, 2013