Rated 3.9 out of 5 by 315
Rated 5 out of 5 by SPGFAN12589 Overall Excellent Hotel
I've stayed at this hotel at least 7 times and have not been disappointed. Room service was prompt and exceeded my expectations. The front desk staff was helpful and cheery.
Rated 5 out of 5 by CorporateTraveller Fabulous hotel!
Stayed here for a corporate meeting and absolutely loved it! The staff here are absolutely awesome. The shuttle was very convenient and the valet personnel delivered service with a smile. Would recommend this hotel to any family, business or traveller! Fabulous bargain for exquisite service.
Rated 5 out of 5 by Tony925 Great stay
From the moment of pulling up at the valet and checking out. Everyone was helping with a smile. Property is a little dated but from what I understand, they are planning a remodel this year. This is my second visit to this hotel and they had all my preferences in room request already put in without me having to ask.
Rated 5 out of 5 by missgiven On target
Thank you Michael for acknowledging that I did not want to be above the 10th floor and for our 1 night free parking.
Excellent customer service and a super comfy and quiet room.
Rated 5 out of 5 by Rosegoup The staff was fabulous.
It was our anniversary and they sent us complimentary champagne and fruit to our room. Also comped parking. We would stay here again.
Rated 5 out of 5 by joyof5 Perfect stay
We were very happy with our stay. I wish we had time to stay longer. The whole family enjoyed our stay. Everyone at the hotel was so nice. I have only great things to say about this Hotel.
Rated 5 out of 5 by AlanB South Coast Westin rocks!
I stay at this hotel every Dec. for an annual conference, and always look forward to coming here; this year was no exception, and again I was not disappointed! The staff is terrific; Bellman Doug even knew my (unusual) last name and called me by it, though he last saw me a year ago! Front Desk Rep. Vickie helped me with several requests, over a few days, and could not have been more pleasant, helpful or respectful. Kianna in the bar was also quite nice and helpful, as was Bellman Tom. They're all a great credit to the Starwood Group and Westin! The hotel was sparkling clean and in excellent shape, especially in time for the holidays! Highly recommended if you're visiting the Costa Mesa area of Orange County!
Rated 5 out of 5 by Ed5555 Courtesous & Thoughtful personnel
Hotel staff takes good care of guests. When I checked in the receptionist asked me the usual how are you question. I shared a bit about my hectic day. What was unsual was being sent a bowl of berries to my room with a kind message hoping it would help to brighten up my day. Indeed it did! Thanks!