Rated 4.3 out of 5 by 502
Rated 5 out of 5 by CHANG 優質飯店
Rated 5 out of 5 by Luna77777 Great location in a historic building
I stayed in this hotel for 5 days and its a great choice! It's close to wynyard station and every major attractions are within walking distance. Even circular quay and opera house is 15 to 20 mins away by walk. The building itself is a beautiful historic one with a nice atrium. There's post office and restaurants inside and the Martin place area is a nice attraction as well. I highly recommend this hotel for its great location convenience helpful staff and the consistent quality that I expect from a Spg program hotel. Thanks.
Rated 5 out of 5 by HK123 Great Place!
Great location, excellent atmosphere!
Rated 5 out of 5 by nick101 Best Hotel in Sydney
Everyone told me this was the best hotel in Sydney and it very probably was. The room was fab don't know what sort of upgrade but lovely, yes we ate the food very nice indeed if a little pricey, and a very good gym too. depends where you like to be based but it was close to the metro and walking distance to key landmarks. a 5* hotel and every bit the part. thank you Westin Sydney.
Rated 5 out of 5 by Frances66 Great Service
I want to thank you for the great service and excellent support your staff provided during my stay. Everyone was very welcoming including Peter the baggage handler and Don the concierge. I do appreciate his help before arriving, arranging the transportation and .support during the time. I highly recommend this hotel for all. The rooms were wonderful.
Rated 5 out of 5 by kb62 Always a good experience
One of the best hotels in Sydney. Fantastic rooms and excellent service all round.
Rated 5 out of 5 by JustCruising Great Room - Poor Valet Service
We booked a room in the tower and were delighted with it. The layout and furnishings were great. The facilities were varied and good quality.
Check in was very slow, three seperate counters meant no way of processing people in order of arriving. It was a case of picking a queue and hope for the best.
The room was ready an hour early so that was nice.
The big let down is the valet service. You are required to remove your bags from your vehicle and then be addressed by the valet with "you don't want me to take your bags inside, do you?".
A reasonable walk dragging bags to reception with no offer of assistance from luggage counter staff or others.
On departure a wait of nearly 20 minutes for our car to be brought up. Other people were also waiting for theirs and had to keep asking where their car was. One couple asked to be given their keys so they could go get the car themselves!!
More staff and better trained staff are needed in the valet section, particularly on busy times such as a weekend as was the case with us.
Rated 5 out of 5 by MaggieMay33 Excellent services and facilities
The staff at The Westin were polite, efficent and friendly. I had an issue with my room key not working and this was sorted very quickly. The hotel has great facilities and the fresh juices at breakfast were fantastic.