Rated 4.1 out of 5 by 375
Rated 5 out of 5 Exceeded expectations
I have stayed many of the SPG properties and this is one of the best so far. The hotel and waitstaff were exceptional and the food was some of the best I've had.
Rated 5 out of 5 by Cami34 This hotel is superb!
I really would like to compliment the staff in Westin for their service and their heavenly bed. Even though we reached the hotel earlier than expected, your staff made sure we are able to sit in the Executive Lounge for some light snacks. And the room was made readily soon after we had our lunch at your Chinese Restaurant Five Senses. I must also say the food in your restaurant was good! My family loved it! Though the air-conditioning was a little colder. From checking in to checking out, my family received really good service from the staff. The Westin Executive Lounge staff are also very attentive and friendly. I really think the Westin staff deserves a thumbs up! Good job!
Rated 5 out of 5 by stargroep home from home
We are frequent travelers to Kuala Lumpur and checked in the Westin first time in May last year and since then we have stayed there 8 times and in total more the 75 nights. For us it is our home from home. Everything is possible here and nothing is a problem! The staff is extremely friendly, the business-lounge great and we are always given a great room.
Rated 5 out of 5 by OshanaD The hotel is great!
Its a great hotel location is good as well. Friendly staff and the best breakfast buffet!
Rated 5 out of 5 by Iqbal777 Great Location, good experience
Right in the middle of bustling KL, Westin stands as a beacon of comfort and hospitality. Nice rooms and hospitable staff amount to an overall enjoyable experience.
It will be great if Westin can have a relook at it's food menu to cater to the culinary requirements for the vegetarian customers .
Rated 5 out of 5 by moree48 Great place in KL
We upgraded to a Club Room and it was worth every dollar. The lounge was great. Evening cocktails delicous, breakfast plentiful. we were able to enjoy our breakfast as the dining room was peaceful and sunny. The staff in the Lounge very welcoming, especially Raj and Zani. The rooms were very large. The hotel is positioned in a central location not too far from many shopping malls.
Rated 5 out of 5 by mayy Excellent Hotel
I would recommend The Westim Hotel for my friends because of the following:
- Location of the Hotel.
- Very clean and neat.
- Nice rooms.
- Reasonable price
- Staff dealing with their gusts.
Rated 5 out of 5 by Jimmysss Reataurant
Eveything about this hotel is great the room and restaurants but your breakfast chef and staff needs to be more attentive to the guest needs.