Rated 5 out of 5 by William123456 Great Hotel
I've been returning to this hotel a few times per years for the last 5 years. Great for business travel. Staff responsive to all needs.
William - New York
May 15, 2014
Rated 5 out of 5 by michael03 Quick Stay
My wife and I attended a Wedding Reception at the hotel and booked a room. The Staff and facilities were wonderful. Valet parking was a welcome service after driving in the Bangkok traffic.
July 30, 2013
Rated 4 out of 5 by MaxDu Comfortable hotel for excellent holiday!
Location is good and easy to get to shopping centre/ tourist sites. The bed sheet is fantastic that I never enjoy my dream so nice before it. Only problem is the water tap not very smooth.
December 20, 2012
Rated 4 out of 5 by Raymund Great Hotel in Bangkok
One of my greatest stay in Bangkok.
July 6, 2014
Rated 3 out of 5 by Sara79 This hotel needs refurbishment
This is the second time I stay in Westin BKK. Hotel needs serious refurbishment. It is not very clean or in the top-notch condition like the rest of the Westin Hotel I used to stay at.
January 3, 2013
Rated 5 out of 5 by Vinztan Great Staff!
Personalized service staff from reception to cleaning personnel. We felt welcomed & well attended to by our queries & needs. Definitely will stay here when we are back in Bangkok.
January 6, 2013
Rated 4 out of 5 by JuhaP Is it 5 star?
At this level I am not used to pay extras for things like internet connection. That is so very 90's. Breakfast should also be included, not an additional extra.
April 11, 2014
Rated 5 out of 5 by Reon good hotel
everything is good, especially the concierge staff, very nice and professional,help me alot.
but for the public wifi, need to apply the pw everytime for 1 hour, not convenient.
April 19, 2013
Rated 4 out of 5 by vitna It was unpleasant experience.
There were too many ants in washstand.
So I was feel disgusting. You should check the bathroom washstand.
Breakfast, Kindly staffs, beds, location are satisfied.
March 30, 2014
Rated 4 out of 5 by joannesee Fantastic Service Staffs
With a very small disappointment initially, when we left the hotel, we were very happy with our stays.
I will love to come back with my family!
Thanks and keep it up.
January 9, 2014
Rated 5 out of 5 by wernerat Always a Pleasure
It is always a pleasure to come back to the Westin. Easy to reach (45 min from airport) right at Sukhumvit and perferct in Service.
See you again next month.
March 26, 2014
Rated 4 out of 5 by HartamasDude Thai hispitality is the best
Although hotel is old and been renovated, everything works and everyone is helpful.
no one can beat thai hospitality, even if they try
to the thais, there are natural
June 26, 2013
Rated 4 out of 5 by Termin Great staffs at club lounge
Friendly and helpful of staffs.
However, some staffs do need to have more knowledges of places to go and to eat and provide directions accurately and efficiently.
August 5, 2012
Rated 4 out of 5 by Pamon Good, efficient but a bit boring
The stay was uneventful, rooms are large and well equipped. Still the place feels a little bit oldfashioned. No "extra" or "wow" that you'd find at a newer place.
December 17, 2012
Rated 5 out of 5 by Lazarou73 Very nice
It's the best hotel I've ever stayed in the room was comfortable and very spacious. The pool, gym and spa are all excellent. I'd recommend this hotel to anyone.
September 19, 2012
Rated 3 out of 5 by Adi72 room position / food and beverage
The room allocated to me had no view .
This was my first stay and I expected a room with a better view.
Food service was slow and replenishment took time .
December 27, 2012
Rated 4 out of 5 by natty24 the toilet not very clean!
think the toilet is getting old that make look not very clean at all the shower doesn't clean much!! the good thing in the toilet is the shower gel only!
August 14, 2013
Rated 5 out of 5 by JasonB This hotel is in very good location
Hotel is in very good location, just next to Terminal 21, with lots good food from restaurants and a food court.
Just next to Asok BTS and Sukhumvit MRT.
September 10, 2012
Rated 4 out of 5 by Kel8 Good Location
Love the excellect location as its within walking distance to BTS and MRT. Also when leaving for the airport, I could hit the highway avoiding the jam.
April 22, 2013
Rated 4 out of 5 by Wg829 Comments
Food a bit pricey but good
Gym very crowded
Good location near the subway station and shopping.
Friendly and helpful staff.
Will be back in May.
February 18, 2012
Rated 4 out of 5 by kevin00liew Great service
The service of lady who did check in for me was excellent . She was friendly , polite and professional , gave me a room of my desired city view .
August 11, 2013
Rated 5 out of 5 by hing One of the best services I have ever experienced!
Travel much and experience so many good services. But as soon as I got of my taxi, I noticed that this is one of the best! Great staffs!
March 9, 2014
Rated 5 out of 5 by Gary51 Perfect Stay
I have stayed at this hotel for 10 years and the level of service remains of the highest standards. The staff are always great and most helpful
December 13, 2013
Rated 5 out of 5 by Club2430 Its the small things that made this stay so GOOD
Another 10 day business trip to BKK and back to my favourite hotel. What continually amazes me about the Westin Grande are the service surprises that continually occur to make every stay better and better. Highlights of this trip:
1. Wifi in the hotel car from the airport to the hotel.... and there was no complex password, just a simple name and number.... easy.. and it worked very well.
2. The trainers left in my room, ready for my daily run. What was also impressive was the way the executive team, would assist in bandaging my feet, prior to my run..... UNTIL one of the butlers commented the special inserts I use were probably causing more harm than benefit as my foot was sitting too high in the shoe. He was right, zero blisters after that running between 15 - 30 km' daily
3. Left my "back up" disk in the UK, but thanks to the wonderful IT guys, a new back up protocol was quickly arranged for my daily IT back up
4. Invited to the FABULOUS KISSO (Japanese) restaurant. Extremely delicious and would recommend this restaurant - a very nice surprise, thank you very much Kn Charles
5. The kind gift from Chef Peter... a small jar of strong Thai chillis for cooking back home, thank you very much
All in all another great stay and look forward to returning soon
June 24, 2014
Rated 4 out of 5 by Tets almost all is good, but...
I stayed at you for 3 nights. I felt really comfortable, but I felt the AC was too chilly for me. It is just a personal feeling though.
September 25, 2013
Rated 5 out of 5 by Haengja Protection of their guest
The policy of logging every taxi that picks up there guest and providing that same information on a business card is an excellent idea.
June 4, 2013
Rated 4 out of 5 by Pat777 Very Nice Hotel
The room is very comfortable, spacious and there's lots of mineral water available. The hotel s conveniently located to Terminal 21.
October 8, 2012
Rated 2 out of 5 by M1940 Tired & Untrained
I am a Starwood frequent user (SPG), and have been utilizing this hotel for approx. 6 years, whilst travelling to Bangkok on both business and leisure. In that time I have seen a decline in standards, noticeable on the last 3 occasions. The rooms and some of the public areas are shabby and often stained or 'marked', to the extent that slippers in the room are a must. The seemingly impressive capsule coffee machine just leaked hot water, close to the electric socket. The shower water does not run away, the toilet and other areas are cracked etc. Simple issues such as the TV ‘power on’ indicate that the room is not checked prior to allocation.
The new 'green' initiative is positive, but when I opted not to have the bed linen changed, I was not aware that would mean the room remained un-cleaned, the bed would not be made / bins emptied etc. The duty manager the following day was professional and offered lunch at the Japanese restaurant; (spectacular sashimi BTW), but whilst I will return to the restaurant, this hotel is off my list - there are plenty of other excellent hotels in Bangkok and at other destinations, that offer better service and facilities.
September 16, 2013
Rated 4 out of 5 by RS1979 Central
Good location, friendly and helpful staff.
Only issue is that the pool water is salty... not sure if it has been properly cleaned.
February 18, 2013
Rated 5 out of 5 by Laurie55 Great place for events
Great service, food, and facilities. Location is perfect for easy access around the city and for access to stores and restaurants
March 19, 2013