Rated 5 out of 5 by NavyDad Wonderful Westin
This a fantastically appointed hotel. The SPG room was awesome. Comfortable, clean, "new car smell" nice. The only negative I could give is the self-parking. You are competing with retail customers & other tenants of the building.
December 14, 2012
Rated 5 out of 5 by ncwoolwine Excellent Location for Honeymoon
We got married in VA Beach and really wanted a great place to stay our first night! Westin met and exceeded our expectations. From the valet staff to the front desk staff, everyone was great! The view was good from the 14th floor.
March 19, 2013
Rated 3 out of 5 by Batman1 Room Service (NEEDS MAJOR HELP)
My stay was OK except for the POOL leaking and spilling into the main lobby. The Room Service reference getting the ordaer right and in a timely manner was terrible. Makes you want to go out to a 7--11 store for MILK and Cookies.
July 24, 2013
Rated 5 out of 5 by JMichaelz02 Great Experience
Front Desk Staff were extremly helpful during check-in and check-out. Special requests were fulfilled, the room was clean and in great condition, and the common areas were bright and clean as well. Overall a great experience.
April 3, 2013
Rated 5 out of 5 by RickiP Nowhere else for me!
I love thevWestin and their staff! I stayed there on 4,accessions over the summer and won't stay anywhere else . Onevof our trips didn't go as planned, hotel was crazy busy with a pageant but they made our problem right!
September 12, 2013
Rated 4 out of 5 by Chip123 Great rate but housekeeping was horrible
Housekeeping was horrible. They never replaced all the towels, hair dryer was covered in grime and had to be replaced, shower curtain was missing hooks, bath robe was never replaced after first day. I stayed four nights.
March 17, 2013
Rated 5 out of 5 by nantucket68 A lovely pet friendly hotel!
My dog and I stayed here and enjoyed it. There's a little park across Columbus for a quick walk or bathroom break. The hotel is very close to Mt. Trashmore which has a great walking path for those wanting more exercise.
May 25, 2013
Rated 5 out of 5 by Chop80 Excellent hotel and Terrific Staff
From the greeting at the front desk to the in-room welcome card, this was a truly wonderful experience!
February 24, 2014
Rated 4 out of 5 by Smokey23 Good features
Bathroom shower knob came off could not control hot/cold water and toilet handle was broke I had to hook chain up to flush toilet.My girlfriend and I have always stayed at westin hotels this was the worst one yet.
August 20, 2013
Rated 5 out of 5 by Karen2013 Great Place to Stay
This Westin has it all, from clean comfortable rooms, to a GREAT location! The service was friendly and very helpful as well. I would definitely recommend this Westin if you are visiting the Virginia Beach area.
March 4, 2013
Rated 4 out of 5 by Aditi Good features
Really nice indoor heated swimming pool
Located close to some very good dining restaurants
A 20 minutes drive to the beach and boardwalk
The only minus point was that breakfast is not complimentary
August 26, 2013
Rated 5 out of 5 by Csolano Best choice to stay in Virginia beach!!!!
We enjoyed the quietness and relaxed environment, so close to great food and shopping, beach its a short drive too, I want to give thanks from my family behalf for making our stay the best experience ever!!!
August 7, 2013
Rated 5 out of 5 by ForensicAnalytics My second stay
I've stayed here before. Great location. My two favorite features were (a) the exercise room with good equipment and two tv sets, and (b) free, covered, well-lit parking in a building connected to the hotel.
November 23, 2012
Rated 5 out of 5 by Mert12 Hotel's location is terrific
We enjoyed our weekend stay at the Westin.
Being in town center was terrific and romantic as well. There were so many restaurants to choose from. We will definitely return for another memorable weekend.
October 8, 2013
Rated 5 out of 5 by Vellie It Was a Wonderful Surprise
Our greeting was exceptional from the valet to the reception desk and continued with staff person we met.
February 17, 2014
Rated 4 out of 5 by Bogie Great Hotel
This hotel is great! Very clean and spacious. Staff is very attentive and professional. The rooms are comfortable. I only wish the windows in the room could open. Aside from that, great, great, great!!!
August 13, 2012
Rated 5 out of 5 by Waugh824 Completely satisfied
My husband and I come to VA beach every year at same time and we always stay at the Westin. Never once were we disatisfied with our stay. It makes it worth it to stay off of the beach front area.
August 26, 2013
Rated 4 out of 5 by Mike54 Manager and staff were excellent
Betsy the manager was fantastic to deal with and staff met all expectations. She was understanding and willing to work with me on our room situation. My family and I were very happy with our stay.
March 19, 2013
Rated 5 out of 5 by Barb1202 Quick Business Trip
As always the Westin is great choice. It is always clean and comfortable with luxury thrown in. The work out facilities are a plus and an onsite nice bar a restaurant. Location is convenient!
August 18, 2013
Rated 5 out of 5 by MikeH great hotel close to wonderful shopping and food choices
The hotel is wonderful. Parking is free (self) and easy to navigate. The food choices in the town center are great. Would like more "to go" food options the coffee shop (fruit, sandwiches).
June 27, 2013
Rated 3 out of 5 by Florida50 suprised
I was suprised at the lower level of 'polish'; the public spaces dont have the 'sparkle' of other Westin facilities I have stayed in and more effort on cleaning would benefit the hotel.
October 2, 2013
Rated 3 out of 5 by JS12345 This hotel needs to have some customer service training
The email system for the receipt fails everytime so that I have to call to have a copy sent . I tried to explain this to the front desk clerk who gave me some baloney instead of listening.
March 22, 2013
Rated 5 out of 5 by mailman1966 Great stay at Westin
Stayed at westin while visiting family in V.B.room was clean and staff was very friendly.we used pool and exercise room and both were above avg.would definitely recommend this hotel.
February 21, 2013
Rated 4 out of 5 by crojas This hotel was confortable
It was good because the hotel was close to the airport, the people was very kinf, the room had what I needed, the breakfast had good flavour and there was always good transportation
February 25, 2013
Rated 5 out of 5 by Monique2012 Wonderful hotel
Professional and courteous staff; clean, wonderful and comfortable room, great fitness center-close to everything! Planning on going back for our yearly anniversary trip in January.
October 17, 2012
Rated 5 out of 5 by Lennymac81 Great 1 night get away
Got the room to surprise my wife and it was great. They gave me the perfect room. The room was huge and the bathrom was great. For the price I paid, I got more than expected.
February 18, 2013
Rated 4 out of 5 by SG61 Mixed feelings
Beautiful hotel. Was pleased to be given late check out when requested. Was disappointed in upcharge for internet access and inability to reach staff late in evening.
October 2, 2012
Rated 3 out of 5 by beav a/c heater issue
Normally I love staying at this hotel as I stay here multiple things a year. This time was awful the A/C unit was so load that it woke me up in the middle of night
January 31, 2013
Rated 5 out of 5 by Capers Excellent Stay
I am a frequent business traveler and often stay at other chains. I chose to stay at The Westin and Im glad I did! Awesome hotel, excellent service and amenities!
August 5, 2013
Rated 5 out of 5 by Alliesue Fabulous Hotel
This is a gorgeous Hotel! The staff at the front desk was wonderful! Can't be happier about our stay!! Will def stay again and recommend this hotel to our friends!
December 30, 2012