The Westin Virginia Beach Town Center

  • 4535 Commerce Street
  • Virginia Beach,
  • Virginie
  • 23462
  • États-Unis
  • Carte

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Rated 3.9 out of 5 by 331 reviewers.
Rated 4 out of 5 by Great location in Town Center VB A short walk to many great dining options. Brooks Brothers within a short walk too in case you need a shirt (& you didn't pack properly!). I'm a frequent guest & the staff is consistently pleasant. Great Westin Workout space as well... March 1, 2014
Rated 5 out of 5 by THIS HOTEL IS VERY PLEASING TO THE EYE OUR STAY, INCLUDING A SECOND ROOM FOR OUR HANDICAPPED GRANDDAUGHTER WAS VERY ENJOYABLE. EVERYONE CONNECTED WITH OUR STAY SHOWED US THE UTMOST COURTESY AND HELPFULNESS. THE ROOMS WERE ALL YOU COULD ASK FOR. WE HOPE TO STAY WITH YOU AGAIN. August 20, 2012
Rated 5 out of 5 by Great hotel for business travel This is the only hotel I want to stay at in Virginia Beach. It is conveniently located within walking distance of many restaurants. Mike (at the front desk) was very helpful in resolving an issue I had and made my stay a great one. February 10, 2014
Rated 4 out of 5 by I expected more Great location but wasnt as spectacular as I thought it would be. I was a little disappointed in my room. It was advertised as Deluxe but I felt it was ok. The furnishings were modern which is great but I expected more from Westin. February 17, 2013
Rated 5 out of 5 by Awesome Fitness Center This hotel has a beautiful lobby, a huge fitness center and lovely indoor pool. The bathroom in our traditional king bed room was spacious and the bed was very comfortable. The hotel staff and SPG customer service was great! March 10, 2014
Rated 5 out of 5 by Wonderful Westin This a fantastically appointed hotel. The SPG room was awesome. Comfortable, clean, "new car smell" nice. The only negative I could give is the self-parking. You are competing with retail customers & other tenants of the building. December 14, 2012
Rated 5 out of 5 by Excellent Location for Honeymoon We got married in VA Beach and really wanted a great place to stay our first night! Westin met and exceeded our expectations. From the valet staff to the front desk staff, everyone was great! The view was good from the 14th floor. March 19, 2013
Rated 3 out of 5 by Room Service (NEEDS MAJOR HELP) My stay was OK except for the POOL leaking and spilling into the main lobby. The Room Service reference getting the ordaer right and in a timely manner was terrible. Makes you want to go out to a 7--11 store for MILK and Cookies. July 24, 2013
Rated 5 out of 5 by Great Experience Front Desk Staff were extremly helpful during check-in and check-out. Special requests were fulfilled, the room was clean and in great condition, and the common areas were bright and clean as well. Overall a great experience. April 3, 2013
Rated 2 out of 5 by Holiday Weekend Get-away This was my second stay at this location and the staff was professional and courteous. The customer service was outstanding and it was apparent that customer service is a priority. May 27, 2014
Rated 5 out of 5 by The staff was amazing! The front desk staff and valet get 5-stars! They were wonderful! They were friendly and eager to help and ALWAYS had a smile! Room service was fantastic and quick to deliver! Would definitely recommend this hotel! March 24, 2014
Rated 5 out of 5 by Nowhere else for me! I love thevWestin and their staff! I stayed there on 4,accessions over the summer and won't stay anywhere else . Onevof our trips didn't go as planned, hotel was crazy busy with a pageant but they made our problem right! September 12, 2013
Rated 4 out of 5 by Great rate but housekeeping was horrible Housekeeping was horrible. They never replaced all the towels, hair dryer was covered in grime and had to be replaced, shower curtain was missing hooks, bath robe was never replaced after first day. I stayed four nights. March 17, 2013
Rated 5 out of 5 by A lovely pet friendly hotel! My dog and I stayed here and enjoyed it. There's a little park across Columbus for a quick walk or bathroom break. The hotel is very close to Mt. Trashmore which has a great walking path for those wanting more exercise. May 25, 2013
Rated 4 out of 5 by Beautiful facility The check-in staff forgot to offer a Starwood gift, but when I called about it later I received excellent service. As a platinum Starwood member, I received a room upgrade which was simply awesome. April 27, 2014
Rated 3 out of 5 by A good, but average Westin I really enjoyed the staff, however, the rooms are pretty average, seems to have not been updated in a while. July 1, 2014
Rated 4 out of 5 by Good features Bathroom shower knob came off could not control hot/cold water and toilet handle was broke I had to hook chain up to flush toilet.My girlfriend and I have always stayed at westin hotels this was the worst one yet. August 20, 2013
Rated 5 out of 5 by Great Place to Stay This Westin has it all, from clean comfortable rooms, to a GREAT location! The service was friendly and very helpful as well. I would definitely recommend this Westin if you are visiting the Virginia Beach area. March 4, 2013
Rated 4 out of 5 by Good features Really nice indoor heated swimming pool and gym Located close to some very good dining restaurants A 20 minutes drive to the beach and boardwalk The only minus point was that breakfast is not complimentary August 26, 2013
Rated 5 out of 5 by Best choice to stay in Virginia beach!!!! We enjoyed the quietness and relaxed environment, so close to great food and shopping, beach its a short drive too, I want to give thanks from my family behalf for making our stay the best experience ever!!! August 7, 2013
Rated 5 out of 5 by My second stay I've stayed here before. Great location. My two favorite features were (a) the exercise room with good equipment and two tv sets, and (b) free, covered, well-lit parking in a building connected to the hotel. November 23, 2012
Rated 5 out of 5 by Hotel's location is terrific We enjoyed our weekend stay at the Westin. Being in town center was terrific and romantic as well. There were so many restaurants to choose from. We will definitely return for another memorable weekend. October 8, 2013
Rated 4 out of 5 by Great Hotel This hotel is great! Very clean and spacious. Staff is very attentive and professional. The rooms are comfortable. I only wish the windows in the room could open. Aside from that, great, great, great!!! August 13, 2012
Rated 5 out of 5 by Shamrock Run Stay We come to town for the Shamrock Run and this is our favorite hotel...never have they let us down...great hotel and can't wait until next year to come back! May 25, 2014
Rated 4 out of 5 by Manager and staff were excellent Betsy the manager was fantastic to deal with and staff met all expectations. She was understanding and willing to work with me on our room situation. My family and I were very happy with our stay. March 19, 2013
Rated 5 out of 5 by Completely satisfied My husband and I come to VA beach every year at same time and we always stay at the Westin. Never once were we disatisfied with our stay. It makes it worth it to stay off of the beach front area. August 26, 2013
Rated 5 out of 5 by Quick Business Trip As always the Westin is great choice. It is always clean and comfortable with luxury thrown in. The work out facilities are a plus and an onsite nice bar a restaurant. Location is convenient! August 18, 2013
Rated 5 out of 5 by great hotel close to wonderful shopping and food choices The hotel is wonderful. Parking is free (self) and easy to navigate. The food choices in the town center are great. Would like more "to go" food options the coffee shop (fruit, sandwiches). June 27, 2013
Rated 3 out of 5 by This hotel needs to have some customer service training The email system for the receipt fails everytime so that I have to call to have a copy sent . I tried to explain this to the front desk clerk who gave me some baloney instead of listening. March 22, 2013
Rated 3 out of 5 by suprised I was suprised at the lower level of 'polish'; the public spaces dont have the 'sparkle' of other Westin facilities I have stayed in and more effort on cleaning would benefit the hotel. October 2, 2013
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