Rated 5 out of 5 by JoeB Great staff
Everyone I came into contact with was beyond friendly and helpful, front deak, housekeeping, especially the bar staff and restraint staff.
I'd definitely come again.
March 23, 2013
Rated 2 out of 5 by Disney14 No promised amenities
Were told there would be a reception each night. There was not one either night we stayed. None of the staff knew why or could find out why. Beds were uncomfortable.
December 1, 2012
Rated 4 out of 5 by Giwi Welcoming and Helpful Staff
I can't rave enough about the fabulous staff at the Westin San Diego. They were so friendly and helpful. Any help we asked for we got cheerfully and efficiently.
July 18, 2013
Rated 5 out of 5 by Bill Excellent Service
Arriving late into San Diego, the hotel staff and bar staff were excellent. They suggested a great meal at the bar and the food and service were excellent.
February 27, 2013
Rated 4 out of 5 by Hemingway20 Gorgeous Hotel But Lacks Extras
This hotel is gorgeous--from the lobby to the rooms, everything is beautiful, clean, and well maintained. The staff is friendly and professional as well. However, it was disappointing not to have free wi-fi in the rooms, a staple in most Holiday Inns or Comfort Inns. Likewise, the hotel's business center on the first floor charges a $6.95 minimum fee just to log onto a computer in order to print a document (and costs 65 cents for each page printed). That was ridiculously high-priced. Finally, although the staff is friendly, they couldn't provide extra assistance during an illness. Although I asked for a simple OTC medication that could be found at any CVS, no one could offer me any and didn't offer to go get any either. It just seems like a hotel of this stature ought to have certain OTC medications for purchase 24 hours/day, 7 days/week in the event of very common illnesses associated with travel. Other than these three complaints, though, my stay there was nice, and again, it is a beautiful hotel. It was also within walking distance to many wonderful places, such as the USS Midway Museum, Seaport Village, and the Gas Lamp Quarter.
October 30, 2012
Rated 4 out of 5 by Tony681 Nice place in downtown San Diego
great location, some plumbing fixtures needed to be tightened in room, otherwise great, felt the internet and parking charges were excessive
February 25, 2013
Rated 2 out of 5 by sluggo weekend stay
On arrival our television did not work, the second morning there was no regular coffee left in the room, the valet service needed more help
February 21, 2013
Rated 4 out of 5 by FreequentMark2012 Great place to stay
I travel frequently for business and when in San Diego always stay at the westin, the thing that keeps me coming back is the great staff.
October 22, 2012
Rated 2 out of 5 by evalle5 Cleanliness
When we got to our room, the door was blocked by all the cleaning supplies and equipment and the room lacked cleanliness.
September 16, 2013
Rated 1 out of 5 by AlanNovember2012 Terrible Experience
Parking. Hotel refused to correct the problem even after I sent multiple emails. Front desk "manager's" reply unsatasfactory.
November 7, 2012
Rated 4 out of 5 by Bill17 This hotel is conveniently located
This hotel is conveniently located in downtown San Diego. There is a short walk to both the Bayfront and Gaslamp areas.
July 5, 2012
Rated 4 out of 5 by Vale67 A week in San Diego
I was looking for a nice place to stay with the family one week in August and I did find it. Nice hotel great location.
August 28, 2012
Rated 5 out of 5 by Sherry01 Good location, good food at reasonable price.
Convenient location, easy to get around..breakfast and dinner both are good..good service and reasonable price...
December 31, 2012
Rated 5 out of 5 by bravescoach terrific staff
Had meetings all day at the hotel and staff were very accommodating for a late check out for my wife...thank you.
December 19, 2012
Rated 3 out of 5 by Glotheworm LOUD CONSTRUCTION THE ENTIRE STAY
had a right to know prior
November 16, 2013
Rated 5 out of 5 by DJ36 Great Hotel!
Everyone at the hotel provided great service. This was my second time staying at this location.
March 7, 2013
Rated 5 out of 5 by GabyT great hotel
great location, super nice staff, more than we expected. Definitely will come back soon.
May 30, 2013
Rated 4 out of 5 by DDD77 Westin San Diego
Great location in San Diego! It is close to the warf and night life - Gas Lamp District.
April 19, 2013
Rated 4 out of 5 by cubcake76 Great location, newly renovated
While I was staying there the property was undergoing renovations. I am not sure to what extent, but before I left the new lobby had just opened and it was gorgeous.
The front desk staff was very courteous and friendly. I declined housekeeping services in lieu of points, however I did ask the front desk to make sure housekeeping replenished the bottles of water in my room, they never did. Even when I asked housekeepers to please leave bottled water in my room and gave them permission to enter my room with the DND tag affixed, they still did not leave bottled water in my room.
I valet parked my car, the service when returning to the hotel was prompt, even when retrieving the car they were very fast, however, getting them on the phone was a chore. On every occasion (7 in total) I called down to valet to have my car retrieved, I had to call multiple times because no one would pick up the phone. On two occasions I had called three times before someone finally answered and when they did was met with an abrupt "Valet, please hold!" and then I was on hold for what seemed like 2 minutes.
The room I stayed in was great, room 1709. It had a very nice few of the bay and some of downtown. The room felt spacious even though it was small. The shower has a sticker explaining the older double headed "heavenly showerhead" design, but the shower head has since been updated so the sign is sort of useless. My key card stopped working on 2 different occasions.
December 25, 2013
Rated 5 out of 5 by GuestCyclist My Review
The conference venue, the San Diego Westin, worked out very well. Enjoyable stay.
May 4, 2013
Rated 4 out of 5 by Kate Very nice stay
Although no great views from this hotel I've always been very comfortable here.
June 23, 2012
Rated 5 out of 5 by John75 Awesome stay, outstanding staff!!
Another wonderful stay at Westin and don't have any desire to stay elsewhere.
March 2, 2013
Rated 5 out of 5 by Nomi1111 Great hotel
Had a great experience staying here. Hotel was nice and staff was friendly.
October 24, 2012
Rated 4 out of 5 by StoryAtlas Great stay
Nate and Melissa were great at check in. Loved the in-room robe.
September 17, 2012
Rated 4 out of 5 by juli Staff
The staff was extremely helpful. Molly in particular. THank you!
September 19, 2012
Rated 5 out of 5 by StevenO2012 Great desk service
Very accommodating. Quick in upgrading my Preferred membership.
October 26, 2012
Rated 5 out of 5 by Rochelle4 Buisness night
Great food and wonderful accomadtions during my conference
January 27, 2013
Rated 5 out of 5 by abdel MD
The airfilter for A/C in the room need to be cahnges ASAP
March 25, 2013
Rated 4 out of 5 by jbb2 Good facilities and staff
COmfortable. Good meetings facilities. Staff most helpful
August 13, 2012
Rated 5 out of 5 by FrankT Dad's Weekend
Great weekend in San Diego. Westin helped make it so.
March 25, 2013