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  • По вопросу пребывания дольше 90 дней позвоните по телефону 866-539-3446.
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1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 4.4 out of 5 by 403 reviewers.
Rated 5 out of 5 by Hotel and surroundings My stay at the Westin was absolutely great, and the location of the hotel was also great with the surroundings of the mall and eating facilities. I will definately come back, service was wonderful. February 25, 2013
Rated 5 out of 5 by Texas Resident Great Hotel with wonderful access to the mall and great restaurants. Also, there is a place to play golf on a simulator. Nice fitness facility and a relaxing pool February 25, 2013
Rated 5 out of 5 by This hotel has friendly staff I was very impressed with our overall stay. The room was very neat and clean and I love the bathroom. I would recommend this hotel to anyone. Our anniversary was special because of your hotel. February 25, 2013
Rated 5 out of 5 by Tremendous Staff I stay in a hotel room approximately 30 days a year and I have never received the courtious care and attention that I received during my stay at the Westin at the Domain. The young lady who checked me in, I think her name was Sarah (name tag covered by her lapel), was absolutely the nicest, most courteous, most accommodating clerk I have ever dealt with. I recommend her for management --- immediately. I'm not capable of saying enough nice things about her. But she was not alone --- the entire staff was tremendous!!! February 23, 2013
Rated 5 out of 5 by Great Business Stay Business trip - have been on the road for over a week and was staying only one night in Austin. The Westin provided the best overall hotel experience of my trip - specifcally the friendliness of the staff, from the time of check-in to the printing of my boarding pass at the time of departure. A special thanks to Brent (Restaurant General Manager) and the bar staff, who went out of their ways to make my hosted happy hour a success - Brent's knowlege of wine was a welcomed treat, as I come from the SF/Napa area. If you're in this area of Austin, the Westin is your best option - Thank you to all! February 23, 2013
Rated 5 out of 5 by Home Away from Home Love this hotel. Great facility and staff. February 23, 2013
Rated 5 out of 5 by Outstanding Westin I have stayed at this property several times over the past few years. It is an excellent location; my platinum status is always recognized; and the restaurant serves a wonderful buffet breakfast daily. The staff is very professional, especially Helena at the front desk who goes beyond to make your stay pleasurable. February 22, 2013
Rated 3 out of 5 by Heavenly Bed Disappointed in the bed at this hotel. We have stayed at Westins for many years and always enjoyed the well-advertised Heavenly Beds. This bed was hard and uncomfortable. The sheets were rough and very wrinkled, not smooth at all. Big change from the last Westin. February 20, 2013
Rated 4 out of 5 by Thank you! Very accommodating staff. The hotel met my expectations and I look forward to visiting again. February 19, 2013
Rated 3 out of 5 by Hotel good, noise not so good Overall the place was nice and clean. This place would have been highly rated. However noise was really noisy by the front outdoor patio area after 1am. Called twice to the front desk to inform them of the noise. Both times ,they told us the staff and police (on site) would quiet them down (or move them to the pool area). Because we have clear sight from the room, that didn't happen. It was not until 2:15am when the noise finally ended. February 19, 2013
Rated 5 out of 5 by A Model Westin! I have stayed at many Westin but this one rivals the best of them. Pros: 1. Spacious relaxing lobby with ample seating. The lobby also had a great social scene in the evening. The bar was a great place to grab a drink and light snack before heading out for the evening. 2. New facilities with very fresh and clean feeling rooms. 3. Great location with lots of restaurants and shops within walking distance. 4. The breakfast amenity for Platinum SPG members is the full breakfast buffet. If you don't wish to trade your 500 points for the breakfast Platinum members are also offered a voucher for a pastry and coffee. This is above and beyond most Westins. Cons: None February 19, 2013
Rated 5 out of 5 by Phenomenal Hotel Stay Great location, friendliness and professional service, cleanliness, and excellent food service. During my stay I got ill and the staff was very concerned and compassionate about my situation. I was anxious about my illness as I was away from home however the Westin staff attended to my needs very promptly and efficiently. I felt as if I had family away from home. The beds were extremely comfortable and I was able to rest uninterrupted. When I visit Austin I will always come back home to the Westin Hotel. Service from professionals who really care! February 18, 2013
Rated 5 out of 5 by Great staff Excellent. We needed some soy milk for our baby and the hotel provided to us right away. February 17, 2013
Rated 3 out of 5 by Hotels key cards are deficient within a 24 hour stay, the card needed reactivation 3 separate times. card was not placed near cell phones, other cards, etc. Flat didnt work effectively. Went the assigned room is a distance from the front desk, it is a negative that shouldnt be encountered at this level. If i were paying with lower tier hotel chains, possilby, but not here. February 15, 2013
Rated 5 out of 5 by Excellent management Other than one individual ( the Front Office Manager ) I was extremely impressed with the management and their program of " lobby duty ". Watching the General Manager and his senior team spend time greeting and assisting guests from early in the morning , and providing that extra special touch to what customer service really should be was most impressive. Well done ! Wish more Starwood properties in North America followed the same practice. February 15, 2013
Rated 5 out of 5 by great featues Hotel staff friendly and efficient Rooms comfortable and beautifully decorated location across from mall a plus February 15, 2013
Rated 4 out of 5 by slightly above average Feather pillows are thin and do not provide neck support; Cleaning service forgot to refresh the sugar for the in room coffee machine. February 14, 2013
Rated 5 out of 5 by great features clean, comfortable, welcoming, modern, shopping and eating just a walk away! February 13, 2013
Rated 5 out of 5 by Westin Excellent. Location was great. They even give a ride and pick you up to go across and shop, eat, go to movies, or whatever you need. We gave a dually which is not always easy to park and the parking was great. I know, most people don't have that problem. February 13, 2013
Rated 5 out of 5 by Fantastic staff made memorable stay My family and I were in Austin for our son's wedding. We stayed at the W in the Domain for several days. We have never had a more attentive staff...from the check-in staff to the maid service, everyone was pleasant, accommodating and very professioinal. Special kudos to Tammy in the dining room and Scott in the valet area. February 12, 2013
Rated 5 out of 5 by Exceptional amenities and quality accommodations for business as well as leisure! This hotel is a very impressive modern attraction...the staff is always accessible and the amenities are of high value with rich rewards. Stay today is always my desire as I travel to a hotel destination that makes every business trip feel like a special getaway! February 12, 2013
Rated 5 out of 5 by Exceptional Hotel Experience Everything was outstanding! A+ staff and services. I will look to stay again on my next visit to Austin. February 11, 2013
Rated 5 out of 5 by wonderful place to stay Excellent facility for our meetings and looking forward to returning in May.... February 9, 2013
Rated 5 out of 5 by Great atmosphere for doing business Wonderful front desk staff.....check in with Gabrellia was very professional and quick. She treated me like a VIP , as I am a gold SPG. Check out with Hannah was also a very positive experience......she is the right person in the right position. February 7, 2013
Rated 5 out of 5 by Good for business stay I always enjoy going to this hotel whenever I need to stop by my work's headquarters. The staff is pleasant and the rooms are clean. The gym may need some work, however, as the yoga pads were somewhat worn down. February 6, 2013
Rated 3 out of 5 Austin We were given keys to a room, not yet cleaned or made up and it was 8pm that we checked in. February 6, 2013
Rated 2 out of 5 by Worst Bed Ever for a Westin! Bed was far harder thank expected for a Westin. When we asked staff to add a feather bed or some soft topper, they put a sheet of 1/4" wood under the top of the mattress to make it stiffer! When we asked them to correct that, all they did was remove wood. No soft topper was ever added. February 4, 2013
Rated 5 out of 5 by Great experience! It was our wedding anniversary and the staff upgraded our room and gave us other amenities. Our room was beautiful and very neat and clean. The staff at the front desk was wonderful! They also gave us a ride on the shuttle to the restaurant for dinner. We will definitely stay here again. Thank you for making the evening so special. February 3, 2013
Rated 5 out of 5 by Modern hotel with all the amenities Contemporary hotel with a slew of amenities: iPod dock media hook-ups (hdmi,component, vga) Heavenly bed Stand-alone shower Coffee maker (starbucks, Tazo tea bags) Mini-fridge Vending/Ice on every floor all day dining Bathroom (bar soap, body wash, shamp/cond, mouthwash, comb, swabs, cotton, nail filer, shower cap) February 2, 2013
Rated 5 out of 5 by Fabulous Service This is a lovely hotel with nice amenities, but it is the staff that set it apart. It is obvious that management puts an emphasis on the staff being friendly and going the extra mile for their guests. I really enjoyed my stay. February 2, 2013
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