The Westin Orlando Universal Boulevard

  • 9501 Universal Boulevard,
  • Orlando,
  • Florida
  • 32819
  • USA
  • Landkarte

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Rated 4.3 out of 5 by 373 reviewers.
Rated 5 out of 5 by Cleanliness and Neatness This hotel was really nice. I enjoyed myself for the short period I was there. I would definitely go back for a another personal or business trip. April 10, 2013
Rated 3 out of 5 by Noisy Hotel We had a room right above the outside Valet stand and they talked loud all night long. The windows were not sound proof like some other Westin's. August 5, 2013
Rated 5 out of 5 by Very friendly and helpful staff All staff I encountered were friendly and helpful. The lobby was clean and very nicely decorated. The breakfast buffet was amazing!!! November 10, 2013
Rated 5 out of 5 by Great Stay Excellent hotel in a great location. Staff very friendly and very helpful. Rooms were super clean and comfortable thanks to Elizabeth. November 5, 2013
Rated 5 out of 5 by Beyond Excellence The friendly greeting by the valet and the accommodating check-in process with delightful Skyler began a first class experience at every turn. July 3, 2013
Rated 5 out of 5 by great for business travelers Stylish. Rooms have kitchens, sofas, balconies. Easy Parking. Best Staff. Brought me glue so I could fix broken glasses. Beautiful landscaping November 15, 2012
Rated 4 out of 5 by All was great Only negative was no hot water from 10 am until 4 which didn't affect us but if it had it would have been a huge issue on 2 days of our stay July 4, 2013
Rated 5 out of 5 by Orlando convenience Great location for attending the Surf Show convention. Never disappointed with a Westin property. Love the beds and non smoking policies. September 17, 2012
Rated 5 out of 5 by Great stay Walter the valet was amazing. Very polite, fast and helped us with our bags every time. Thank you! Also, the beds and shower are amazing. January 11, 2013
Rated 4 out of 5 by Hotel met all expectations The hotel met all our expectations. The staff is very professional, the rooms are very clean, and the hotel is in a very good location. August 7, 2013
Rated 4 out of 5 by Give Kids the World This is a great hotel with wonderful rooms. Love the Heavenly Bed January 25, 2014
Rated 5 out of 5 by great stay Very nice hotel, loved the location and pool. Had great time, close to both Universal Studios and Sea World. Would stay here again. June 19, 2012
Rated 4 out of 5 by Excellent staff Great location for an event at the orlando conference center. The people working at the hotel were extremely helpful and friendly. December 17, 2012
Rated 5 out of 5 by Best Comfort Westin Orlando is One of the most confortable hotel in Orlando area with a great price! Great beds, great space and great service! December 31, 2012
Rated 4 out of 5 by Review We were disappointed in the staff---mainly the greeting when we arrived and the treatment while checking in and asking questions May 16, 2013
Rated 5 out of 5 by Relaxing, Wonderful Hotel! I had stayed at this hotel several years ago and loved it. I was hoping my experience would be the same on this return trip several years later. I am happy to report that it’s still amazing. The hotel is across from the convention center but on the quiet side – good for being away from the craziness of the convention center but not great if you want to walk to any restaurants. For me, I enjoyed the relaxing feeling of not being in the middle of all the convention center and crowded road of restaurants. The lobby of the hotel is bright, open and well maintained. All of the staff – front desk, valet, housekeeping, and room service – were very friendly and helpful. I was so happy walking into my room that was large and so relaxing. I felt cool and at ease and this Westin is so well maintained it was a pleasure to stay here again. I was upgraded to a 2 br suite and it was very large. Even my colleagues who were in standard rooms (where I was on my previous stay), couldn’t stop talking about how much they enjoyed their stays. I would absolutely stay here again if I was in the area. Thank you Westin Universal Boulevard for maintaining such a relaxing property. July 13, 2013
Rated 1 out of 5 by Great place to stay I had a great stay. Your staff made me feel very comfortable. Wayne the BellPerson was very helpfull every time I approach him January 28, 2013
Rated 5 out of 5 by unparalleled service Greetings As soon as I entered the main lobby as a guest at the North Orlando Westin and I fell in love with their white tea scent (Im in to smells) At the very top of the list regarding service - Renford - Stuart & Tom Dont get me wrong.....everyone played a part in welcoming me however these three distinguished men in particular went above and beyond the call of duty....You could easily find the Executive V.P (Stu) picking up trash or shuttling our business group to and fro. Tom had only been there a year and could tell you any and everything you ever wanted to know about the Westin (but were too afraid to ask) and finally Renford-Let me tell you.....simply put He's that guy! Whatever it takes and whenever it needs to be done he always two steps ahead. The supporting staff complimented managemet so well you could hardly tell (excluding the uniform) one from the other and thats how it SHOULD be. I dont have the time or space here to tell you how pleased I was with the Westin but I will give you furthur perspective....I became a SPG member BEFORE my stay was over and I highly suggest any and everyone who travels for business or pleasure join and join TODAY! January 1, 2013
Rated 4 out of 5 by Suites are a great feature One is able to relax more fully with a living area that is separate from the bedroom area. It makes it feel more like home. December 17, 2012
Rated 5 out of 5 by Great Hotel in a lication that is close to Convention Center Activity New pool area Safe Enviroment Good Food Attractive Loby Lounge Business Center needs to be up-graded. Not much there. January 28, 2013
Rated 5 out of 5 by Great place to relax in comfort. This hotel is a great place to stay if you want relaxation and comfort, my husband and I really enjoyed our stay there. July 1, 2012
Rated 5 out of 5 by SERVICE GOOD ROOM WAS VERY NICE, SERVICE WAS GOOD. COFFE MACHINE IN THE ROOM WAS VERY DIRTY.....JUST FIX THAT THEN IT IS PERFECT. April 20, 2012
Rated 5 out of 5 by Great location, great facility, great staff It met or exceeded my expectations from check in to check out January 13, 2014
Rated 5 out of 5 by Great service and facilities Had a weeklong stay for a Family Reunion. Westin was very helpful and treated us very well. Highly recommend it. July 6, 2013
Rated 4 out of 5 by Hotel fine room handicap did not appreciate Accomadations were great ecept for the handicapped room could not take a bath, shower flooded the bathroom etc. February 18, 2013
Rated 5 out of 5 by Great personnel Westin Imagine in Orlando have the best personnel, from the car attedant to the management in the restaurant. February 19, 2013
Rated 5 out of 5 by good alternative to disney properties nice hotel that is away from the disney chaos. rooms are very nice and upgrade to suite was a nice surprise. July 21, 2012
Rated 5 out of 5 by Couldn't ask for much more They gave me the room I asked for and everyone was very friendly. 2nd time staying here and will return July 31, 2012
Rated 5 out of 5 by Great stay! Our room was very nice - spacious, modern, and a good size desk to work/read at. Would stay here again. November 12, 2012
Rated 5 out of 5 by Great accommodation! We decided last minute to 'getaway' at a 'name your own price' rate and it provided us with a reservation at this Westin Imagine! We were greeted shortly after we drove up and decided it was worth the $8 difference in price to valet #$24# verses self #$16# park the car. We were only staying one night and rolled our own suitcase to the room. Our desk hostess was Gladys who was very accommodating and friendly. She was able to place us in a king studio at our request but only had a step-in shower #also requested# for rooms with 2 queen beds so we decided to 'live with' the tub/shower configuration instead of step-in and retain the larger bed. She was also able to get us a room close to the elevator #on 7th level!# which was great. Our room was well appointed, clean and comfortable. The only change I would make would be to offer lighter covers for the bed. The comforter on the bed was rather heavy #heavy on the toes & feet if laying on your back# and very warm, but something a little lighter would have been a nice option. #I know that's being really finicky, but a suggestion, nevertheless.# We loved the location #an easy drive to great restaurants in the Dr. Phillips area#, the appointments in the room #desk, tv, storage, robe, kitchenette area w/ coffee, and the bathroom lighting# and even the view. So much attention to detail - it was nice! It would definitely have been a great place to stay for an extended stay #e.g. convention, vacation/theme park visits, etc.#. We did stay at this property with our then teenage son about 4 years ago, and found it to be very nice then as well. We will definitely plan to stay at this hotel again for another 'last minute getaway' and can definitely recommend it to others who seek a clean, safe, and upscale accommodation in the Orlando-Theme Parks area. It's probalby about a 15 minute to Disney area and only a few minutes from Sea World & the other park. April 5, 2014
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