Rated 3 out of 5 by GGregg needs renovation
This property's public areas needs a refresh and deep cleaning. The bar area and elevator lobbies on each floor are dirty, especially the carpets.
March 3, 2013
Rated 4 out of 5 by tom6863 lighting chairs
Poor lighting set up had to be in the room to turn lights on.
The chair and lounge were uncomfotable at best had to use pillow tosit in the chair
August 21, 2012
Rated 4 out of 5 by AM077 great hotel for professional meetings
the hotel is in a great central area and within walking distance to several touristic sights
room was very comfortable and staff very friendly
November 20, 2012
Rated 4 out of 5 by VictorianDan Beware of Parking
I've paid what I thought was steep parking prices in the past however $65.00 a day parking is really sticking it to your valued customers.
July 15, 2013
Rated 3 out of 5 by Klgiff .
For the 1st time staying at the Westin my expectations were high and they failed to deliver.
November 13, 2013
Rated 5 out of 5 by NanaMern Location and Features
The Westin is a beautiful hotel! Well maintained and very clean, comfortable rooms and excellent staff. Keep up the good work. Thank you.
June 28, 2013
Rated 5 out of 5 by TheArtistry This hotel has great views from every angle.
This hotel was absolutely amazing. The decor was fabulous and luxurious. I felt comfortable and had all of my needs meet during my stay.
November 11, 2012
Rated 5 out of 5 by Shirley Internet access
Hotel stay, staff and accomodations were great. Too bad we had to pay for internet access - doesn't make sense in today's environment.
February 24, 2013
Rated 4 out of 5 by Tish1968 Great location and staff
Hotel is located in a great area of downtown Chicago with easy access to see lots of sites. The staff is knowledgeable and friendly.
October 4, 2012
Rated 4 out of 5 by PS1990 Westin River North - Chicago
Would recommend this hotel to both leisure and business travelers. One item I would have preferred is a daily newspaper delivery.
August 17, 2012
Rated 5 out of 5 by Marquette Great Chicago Hotel
This Westin on the river offers great rooms and a very good location for either North or South exploring ,dining or shopping.
July 2, 2013
Rated 5 out of 5 by DrDon very nice experience
Staff was very friendly and polite. Accomodations are spacious and convenient. Health facility small but quite acceptable.
October 24, 2012
Rated 5 out of 5 by george29 Best place to stay in chicago
I have been staying at this hotel for 7 years and it consistently is the best hotel in the u.s. best staff by far
December 19, 2012
Rated 5 out of 5 by aidster want to please you!
tried very hard to find us the right room. also concierge helped us find a misplaced backpack in a crowded lobby.
February 11, 2013
Rated 4 out of 5 by Sarath good hotel
stay was comfortable. good location. they need to do something about the power outlets. they were bad in my room.
November 24, 2012
Rated 5 out of 5 by DonH1 Great Stay
Stayed on points for the weekend. Friendly staff, great room, great location. Highly recommneded
September 19, 2013
Rated 5 out of 5 by KCDC wonderful hotel
We came for a wedding in Chicago. The hotel and staff were amazing. The location is ideal. We will come back.
December 20, 2012
Rated 5 out of 5 by nlspeace comfortable and convenient
The staff is great, the beds are comfortable, and the location is great. All in all, a great place to stay!
January 28, 2013
Rated 5 out of 5 by Chuckg Excellent
We have stayed at this hotel on several occassions and have never been dissapointed in the accommodations.
March 4, 2013
Rated 5 out of 5 by Jane67 Friendly, superb hospitality and outstanding service.
Every detail of our event was considered and acted upon by an engaging and committed staff. Excellent!
July 25, 2013
Rated 5 out of 5 by Knockmore12 This hotel is in a great location
I was very pleased with my stay in the hotel and would recommend it to anyone staying in Chicago
July 24, 2013
Rated 5 out of 5 by SkiingChef Great View of River
Great location and view of the River. Unless you have a River view, the view will not be very good.
October 24, 2012
Rated 5 out of 5 Awesome hotel!
Excellent location, excellent staff, excellent rooms - this hotel had it all!
September 23, 2013
Rated 5 out of 5 by ma76 This hotel has great service
The staff were all very friendly and helpful. Everything we needed and asked for we received.
October 1, 2012
Rated 5 out of 5 by RK852 A great location for the theater
This hotel is walking distance to most of the theaters and the staff is always very helpful.
November 18, 2012
Rated 5 out of 5 loved the shower
I felt pampered in the room. I felt very comfortable. The bathroom amenities were very nice.
January 11, 2013
Rated 4 out of 5 by TheJekyl Great experience ...
.. With one small caveat ... Bathroom lighting weak at best.
October 20, 2013
Rated 5 out of 5 by Tigg Will come again!
Hotel staff is very attentive and friendly. Great location convenient to Loop and shopping.
February 26, 2013
Rated 5 out of 5 by Davids179 Excellent concierge
Just wanted to say thanks to our Concierge who recomended 2 outstanding meals out!
April 7, 2013
Rated 5 out of 5 by ebt15 This hotel has definitely met every expectation
from its location to its staff, this hotel definitely has it together! I was impressed....
September 7, 2012