The Westin Key West Resort & Marina

  • 245 Front Street
  • Key West,
  • Florida
  • 33040
  • Stati Uniti
  • Mappa

Camere e tariffe

Chiudi
  • Per soggiorni superiori a 90 giorni, chiamate il numero +(1) 866 539 3446.
  • La prenotazione può essere effettuata con un massimo di 550 giorni di anticipo.
  • Ricontrollate le date.
1 camera 1 camere , 1 adulto 1 adulti , 1 bambino 0 bambini
Rated 4 out of 5 by 648 reviewers.
Rated 5 out of 5 by spring break 2013 Had a wonderful time, walking distance to everywhere, staff was awesome. March 17, 2013
Rated 4 out of 5 by Handicap Room needs a little work Traveling with a senior citizen in a scooter proved a little on the rough side. Very tight fit getting the scooter in the room and still be able to move around. The bathroom area had an extra wide door that was good but the hook for hanging items was at least 6 - 6.5 ft high which made it useless for my mother. The beds were very comfortable but too high for an elderly person to crawl into. I had to position the scooter next to the bed so she had a step to use. The hotel was great in all other respects, just some improvements needed for handicap access. March 15, 2013
Rated 1 out of 5 by westin key west Was given smoking room when one was not requested. Very noisy at night. Check in procedure was not well done. Service at restaurant was very slow. March 14, 2013
Rated 4 out of 5 by Unfortunately HUGE cruise ship KILLED our ocean view What a shame ...this is a great hotel ..... The first night we had a great ocean view ...we were only there for two nights .... The first morning we get up and this huge carnival cruise ship is right in front of our hotel... Are you kidding me ?? They should definitely tell you when you check in that there is going to be a Carnival Magic one of the largest ships at sea in front of your face for the entire day!!! Come on , for the amount of $$$$$$ it costs to stay there ...... Very sad..... Other then that HUGE (literally) problem it was excellent. John March 14, 2013
Rated 5 out of 5 by Great location Beautiful building and efficient staff. Located near the action. If we return to KeyWest we will stay at Westin March 13, 2013
Rated 4 out of 5 by Excellent location and comfort We had a ground floor standard room with pool/garden view which had french doors leading to a tiny private patio with chairs and table - nice feature. Carpet and paint were a little tired for this category of hotel but room was large, very clean with a comfortable bed as expected. Despite being Spring Break and lots of people, the room was quiet overnight. Pool was a perfect temperature and we had 2 tasty meals in the waterfront restaurant. March 12, 2013
Rated 5 out of 5 by Perfect Stay We are South Floridians..only about 120 miles away. We decided last minute to do a one day/night trip to Key West and see the sunset celebration. The room was perfect. comfy bed. The staff was above par. we had dinner and brunch at the Westin Bistro restaurant. The food was wonderful. The brunch was the best I've ever had. This was the best restaurant that I have been to in Key West. and I've been to more than a few It was a perfect one night trip. We've done many day trips to Key West. This was the first time we ever stayed overnight. And we couldn't have picked a better place. Oh, and by the way, the location was the best. One block from all the Duval St happenings. and thanks to the front desk Shannon. She was so kind.and the bartender Andrew was great. Ps...as with all Key West lodging and eateries it was a bit pricey, but no more than comparable places. It was worthier. March 11, 2013
Rated 4 out of 5 by Great Hotel..incompetant reservation service My stay at the hotel was beyond my expectations. The Bistro 245 is an excelant restaurant. But it took 3 phone calls to get my reservations correct the through the 800 call center. It wasn't until I called the hotel direct that I received the accomodations I was looking for. I am now involved in a credit card dispute because of the call centers incompetance. Other than that, my stay was superb March 11, 2013
Rated 5 out of 5 by I will be back-great service & location Shannon at front desk took great care of us. Kenai at Bistro super waitress. All good. The food at Bistro245 was great. Mahi at sunset was super. Breakfast was top notch plus service was great. I will definitely be back. March 8, 2013
Rated 4 out of 5 by Great location and staff Great location and extremely personable and helpful staff. Food at hotel a great option with a nice variety of choices and locations to just snack, eat outside, or dine inside. A great place to relax with friendly people and sunshine. March 8, 2013
Rated 3 out of 5 by Did not meet the standards of a good hotel While overall the stay was OK, there were lots of small issues that irritated. Lattes were not available in the restaurant, the bar was closed for private functions 3 nights in a row, wireless access was difficult to the point of useless, no in room movie rentals... All actually relatively small issues, but the end result was a stay that was disappointing. March 7, 2013
Rated 5 out of 5 by Nice hotel Comfort beds. Really nice hotel. March 7, 2013
Rated 5 out of 5 by Hotel Excellent service and very helpful and friendly staff. Will sty again in the future March 6, 2013
Rated 3 out of 5 by The Location of this hotel is excellent. But the sheets were dirty on our first night. When told about it the front desk was apologetic and said it wouold be taken care of immediately. When we went back to the room 2 hours later, the room had not been cleaned. I realize that Key West "immediately" is a little more laid back, but c'om, dirty sheets?? It has changed my view of the Westin and of the SPG experience. March 6, 2013
Rated 4 out of 5 by This hotel has terrible views! We had stayed here previously, and were treating friends who had never been to Key West before. When we checked in, I had booked a suite that was the top price point offered by this hotel. It was just Ok, nothing special, kind of like 3 regular rooms pushed together,I inquired about changing, No was the answer. We looked out at a giant cruise ship and guess what, in the am, there were 2 more. Plus the great bar to watch sunsets was closed fo ra private party. Not a great stay, I was very disappointed! March 5, 2013
Rated 4 out of 5 by Beware Quoted Special Deals! Overall, this hotel is a very good place and situated very conveniently to much of what you'll want to see and do in Key West. The main problem we had while there was we were quoted a special deal when we made the reservation, "pay for 3 and get 1 free", but upon arrival nobody at the hotel would acknowledge such a deal even existed, including the manager. We had to take the matter up directly with Westin Corporate which involved a few stressful hours on our vacation. March 5, 2013
Rated 5 out of 5 by This Hotel has OUTSTANDING service First time in Key West on a business trip. Weather was not what was expected but the Hotel team kept is Sunny and Pleasent !! Great time for me and my wife. Hotel staff went well above and beyond to make our stay the best ever!! March 5, 2013
Rated 5 out of 5 by Staff is fabulous! Every request, question was met in a timely manner. March 4, 2013
Rated 3 out of 5 by Great location needs cleaning First impression at arrival to our room was not good. The elevator carpet is very dirty and needed to be vacuumed. The day we left it needed to be vacuumed. The hall carpets are also dirty. The front desk sounded good but was lip service about when the room would be ready. A couple of suggestions for the future: Put security (card readers) on the doors into the buildings and in the sitting rooms put in bigger windows so the view can be enjoyed when sitting in there. March 4, 2013
Rated 5 out of 5 by Excellence in Hospitality I have never had a better experience at any hotel or resort. My experience at the Westin Key West is second to none. Everything was great! March 1, 2013
Rated 5 out of 5 by Great Location and staff! Enjoyed our stay very much. Beautiful location and hotel. Will be back March 1, 2013
Rated 3 out of 5 by Suite room Key West Used double points for suite ,waste of points. Suite old and outdated and not very comfortable feeling.quite disappointed I wasted the points for room upgrade,ocean view a stretch at best ,suite old ,lots of wasted space and room felt cold and uncomfortable as layout of room forced air conditioning on top of you. February 28, 2013
Rated 4 out of 5 by Facilities We came back to hotel at 10 pm expecting to have a cocktail and a light snack only to find the pool bar and bistro was closed. We asked at the lobby for room service and were sent to Duval street. At 500 a night I find this unacceptable. February 27, 2013
Rated 4 out of 5 by Nice View This hotel has a great location, nice pool area. Really nice pool guy. The pool area bathrooms need attending to. Out ot TP and not to clean. We had trouble with our safe in our room, had to call twice to get it open. Fairly expensive, you are paying for the view. February 25, 2013
Rated 5 out of 5 by a GREAT HOTEL WITH ALL THE AMENITITIES wE ENJOYED OUR STAY AT THE WESTIN KEY WEST. OUR ROOM WAS CLEAN ATTRACTIVE AND OUR PRIVATE BALCONY WAS GREAT. THE POOL WATER WAS HEATED AND VERY CLEAN. WE WERE VERY PLEASED WITH THIS HOTEL AND WOULD DEFINITELY GO BACK. February 25, 2013
Rated 5 out of 5 by Perfect stay Very nice well kept grounds and room. We had a little issue getting our key to work at the fitness center, but the front desk sent someone to give a hand ASAP. Everyone was very friendly and the property was very clean. It was our 22nd Anniversary they sent us a fruit bowl what a nice surprise. We will definitely be back. February 25, 2013
Rated 5 out of 5 by Great Hotel in a fun city This was the 4th time we've stayed at the Westin in Key West and each time we loved both the Westin and Key West. The hotel rooms are great, the hotel itself is really quiet (no kids in the halls, no noisy parties in other guest rooms, etc.). Our only wish is for a better (high quality) restaurant. February 25, 2013
Rated 2 out of 5 by Hotel Stay Upon arriving, the staff was friendly, but the surprises started the minute I walked in the room. I rented an oceanfront room. The furniture was outdated and worn. The cable tv in the living room was fuzzy and hard to look at. The air conditioning system was a wall unit (a wall unit!)! What year are we in? The thing was cold, but super noisy. The mini bar was completely empty and when I called to ask why, they said that Westin no longer offered mini bar services, but that they would be happy to provide me with whatever I wanted. It was late, so I figured I'd go to bed and make the best of it. I must say that the bed was comfortable. When I awoke in the morning, I discovered that a cruise ship was parked right in front of my window. I was flabbergasted. I paid five star prices for a two star hotel. Needless to say, I will not be returning to this hotel. February 25, 2013
Rated 3 out of 5 by Not Ocean Front Although room was introduced as Deluxe Oceanfront it was actually an ocean view room. And when I say ocean view, I mean an occasional view of the port. It did not directly face the ocean. During the day, any ocean view was blocked by a large yacht (for several days) and a constant stream of cruise ships. Also, the room itself was pretty standard Westin. Al be it a nice room, there was nothing particularly deluxe about it. If you stay here, I suggest going with a less expensive room that faces the pool. February 22, 2013
Rated 5 out of 5 by Fantastic hotel Everything was perfect from arrival to departure. The staff were exceptional and the my room was magnificient. I was always greeted with a smile and the staff was more than willing help with my every need. I can't wait to return February 22, 2013
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