Rated 4 out of 5 by jessicabur12 Spa is awful
I made an appt at the spa and showed up for it & they told me i never made reservations which i did and have to employees name i talk to. Bad experience. Not happy at all. It was my boyfriends bday & i reserved the couples massage & they told me they didnt have receord of it.
April 22, 2013
Rated 5 out of 5 by FVAtl Very Accommodating
We stay at this hotel every 2 years. The service and upkeep of the hotel always meets our standards. The only inconvenience we have experienced is that the room at check-in is typically not ready, even after 4:00pm. However, the front desk was very accommodating this visit.
July 24, 2013
Rated 4 out of 5 by Richard Great Place
Internet was a problem day 1, Carrier had a block where 1 could not send pictures.
day 2 could not connect to internet. Problem was resolved. The bar could not get ABC on tv to watch playoff basketball game. Service in lobby bar was poor.
OTHER THAN THAT HAD A GREAT STAY
June 10, 2013
Rated 4 out of 5 by Elle Beautiful location.
We enjoyed the stay so much. Loved the water ferry. And Savannah is such a beautiful city. The rooms were lovely. I only wish we had known about the balconies attached to some of the rooms. I definitely would have requested a room with a balcony overlooking the river.
March 26, 2013
Rated 5 out of 5 by Kiki12 This hotel is Amazing!
This hotel from the moment you arrive to the moment you leave has phenomenal service! The staff were so professional, friendly and courteous. They made you feel very special! The amenities were top notch and amazing as well. I highly recommend staying at this hotel!!
July 13, 2013
Rated 2 out of 5 by bunnyjoon This resort needs work
The pool was not clean. Beige color throughout. Woke up with lots of throat soreness.
My bathroom floor leaked for three days. Nothing was done about it. Shoes and slippers were soaked.
Bottom sheet did not stay on mattress.
Low water pressure in cold faucet in sink.
May 10, 2013
Rated 5 out of 5 by Happy This hotel is conveniently located and has excellent amenitites
The water ferry is a definite plus for this hotel! If you drive a car, once you arrive there is no need for you to move it until you leave. Beautiful views of the property are available if you upgrade to a river view room. I will definitely stay at this hotel again!
February 19, 2013
Rated 4 out of 5 by Bridge Wow factor here except spa
What a fabulous resort. Beautiful rooms, facilities, services and wonderful staff. I will be back. Spa was a bit of a disappointment. Overpriced for the hype you give it. No jacuzzi and spa facilities small and unimpressive for what you charge. But staff very nice.
March 14, 2013
Rated 4 out of 5 by piper1434 Nice hotel but....
Very limited food facilities. Only two places to eat. A very high end restaurant or a bar with food. They really need to a more casual dining facility. Food was an issue every time, Unless we ordered room service and that gets old and expensive.
December 2, 2013
Rated 5 out of 5 by MAV22 My Stay
It was a lovely facility. My only disappointment was that I had reserved a deluxe river view and was put on the opposite side looking at the golf course and very little of the river. The funny thing was at check in the lady said hope you enjoy your river view room.
September 18, 2012
Rated 5 out of 5 by ANGC2020 This place is fantastic!
The Westin Savannah Harbor is a great venue. The rooms are comfortable, the staff is friendly, the beds are great and the food was exceptionable. I highly recommend the "bucket of wings" -- some of the best I have ever had. Great room, great food and great people!!
September 18, 2012
Rated 5 out of 5 by Ceedubb Very nice stay
My wife and I had such a great time here. Everything was perfect.
All the amenities were awesome..
Special thanks to the bartenders who were so friendly. The water taxi made it so convenient we didn't need to drive. We are looking forward to our next stay here.
August 26, 2013
Rated 5 out of 5 by Fletch Wesitn Savannah
We stay at a Westin on almost all of our trips. The Westin Savannah was by far one of the best ever. From check-in to check-out the staff was incredibly friendly and helpful. The room was larger than most and the view of the river was beautiful. We will be back!
April 1, 2013
Rated 4 out of 5 by Dee44 The staff was friendly and helpful
The staff was great at every request. The place was wonderful for our meeting, and sleeping. The only down side was a little time delay on occasion in getting ferry across to all the eating and sight seeing. But not unreasonable, and certainly worth the effort.
February 21, 2013
Rated 5 out of 5 by Daniel21 perfect getaway
I stayed here for the weekend before being deployed with the military and I truly enjoyed the resort amenies and the area attractions. the room was clean and staff was attentive to our needs. - the MOD Lauren B. was extremely helpful and attentive- great job-
June 22, 2012
Rated 5 out of 5 by Ronbaby13 What a find
For our 11th anniversary we made it a weekend...and brought our kids. What a spectacular time we had. Every aspect of this hotel is top-notch. I have traveled extensively worldwide for years and this hotel rates in the top 5 of any place I have ever stayed.
May 20, 2013
Rated 5 out of 5 by TTBM Service
I left my sweater in my room after checkout. I left a message with security and received a phone call immediately. Not only did Steven himself go to my room and retrieve the sweater, he is shipping it home to me. Thank you for the ulitmate customer service.
February 24, 2013
Rated 5 out of 5 by Ftz1 Lots of great services
Very nice stay- beds very comfortable as advertised- staff attentive and friendly- terrific eating facilities. One suggestion: provide coffee in the lobby/lounge area so guests do not have to wait in he Starbucks Cafe line just to get a cup of coffee.
September 2, 2013
Rated 4 out of 5 by ginsalias Nice hotel, thin walls
The hotel is lovely and has plenty of wonderful amenities. However, either the walls are thin or the connecting doors on the rooms are not well sealed. I could hear EVERYTHING going on in the room next door and this made it extremely difficult to sleep.
April 1, 2013
Rated 5 out of 5 by willie Kindness
It was our 50th wedding anniversary, A bottle of champaign and strawberries came to the room, as well as at the brunch two pieces of cake decorated with "happy 50th anniversary". None of our friends sent them, it must have been the Westin . Thank you.
April 15, 2013
Rated 5 out of 5 by tmom The Westin is a vacation in itself
There was nothing lacking that we needed to be comfortable, entertained, and taken care of during our stay. Everything...room, pool, grounds, and restaurant was very clean. I felt pampered and spoiled by the friendly staff. I will definitely be back.
June 3, 2013
Rated 4 out of 5 by Marti53 This hotel was everything a hotel should be
My husband and I had a fantastic time. We were attending the Savannah Brew Fest for the 2nd time and will definitely be back next year. The staff made us feel very comfortable and were very accommodating. Wish we could have stayed longer than 3 days!
September 6, 2012
Rated 2 out of 5 by Fredddy Housekeeping
I did not find the housekeeping staff to be anywhere up to par and quite frankly below par for an ordinary hotel. I was quite disappointment with the service of the staff and not sure if I'd ever stay there again.
December 24, 2013
Rated 5 out of 5 by Gourmet2go beautiful hotel, great staff, fabulous food
we just love our annual stay here. just perfect for a long weekend break. we always bring our two dogs too...Savannah is very dog friendly. We look forward to seeing Sergei in the restaurant who takes very good care of us, and Edgar in the bar too!
February 23, 2012
Rated 5 out of 5 by Randi A GEM!!!!!
This hotel went way above our expectations. The location is great, the staff were fantastic but the hidden gem is the food. The she crab soup was the best I have had, anywhere. Wonderful activities for families and the kids loved the ferry ride. :)
May 2, 2012
Rated 5 out of 5 by Linda306 Exceeded my expectations
Everything was top notch. Loved being a water taxi ride away from downtown- historic district. Great property. Everyone on staff extremely polite and helpful.
January 27, 2014
Rated 5 out of 5 by charliebrown16 awesome hotel
Staff went above and beyond than expected. Very clean and nice
February 20, 2014
Rated 5 out of 5 by Eddy Stupendous!
I would be hard pressed to find anything to critique negatively about this most inviting property. My only hope is that I have more time to enjoy its many amenities the next time I am in town, which I expect to be soon and often thereafter.
May 26, 2013
Rated 3 out of 5 by Annie46 CHECK - IN
I dfidn't get a room until 20:30. The room was great 15th floor with a balcony. I heard some receive vouchers for lunch and an apolygy. I received a sorry card. I was my worst experience since resting at the Westin for the CJIS Symposium.
August 16, 2013
Rated 5 out of 5 by Hal22 This hotel has an awesome staff and very comfortable rooms with beautiful scenery
We went down for a couples getaway and had a fantastic time. The hotel grounds are beautiful and the beds are extremely comfortable. The staff was very helpful and polite. We will return to this location and will recommend to our friends.
August 11, 2013