The Westin Harbour Castle, Toronto

  • 1 Harbour Square
  • Toronto,
  • Ontario
  • M5J 1A6
  • Canada
  • Carte

Chambres et tarifs

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Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Règles d’usage relatives au programme tarifaire familial

Le séjour des enfants de moins de 17 ans est gratuit lorsqu'ils dorment dans les lits déjà présents dans la chambre. Les lits d'appoint, les lits d’appoint pour enfants et les lits bébé peuvent entraîner des frais supplémentaires.

Politique relative à l'âge requis

Les hôtes doivent être âgés d’au moins 18 ans et présenter une pièce d'identité officielle avec photo en cours de validité pour réserver une chambre. Les hôtes âgés de moins de 18 ans doivent être accompagnés d'un adulte.

Rated 3.9 out of 5 by 946 reviewers.
Rated 5 out of 5 by Exceptional Service Service is really outstanding at this hotel. Among the best in my global experience. I left a power cord in my room after checkout. Usually I never get things back - but I called, they went to look for it, called me back, and had it waiting for me at the front desk. Sounds small but HUGE service to me! January 23, 2013
Rated 1 out of 5 by Be Prepared to Pay My husband and I are frequent Westin visitors, and this has to be our least favorite place we have stayed. The room was decent with a nice view, but the bathroom was cruddy (hair in the sink and toilet paper in the toilet) and the drinking water wasn't clear. The bathroom was also very small- the door can actually touch the edge of the toilet. We were also shocked that we were charged $30 a day for self parking, which was over a block away from the hotel. We valeted the car the first day at $40 a night, but ended up being charged double for parking for four days, so look at your bills! We also went to the Spa, but felt like we were inconvenincing the woman at the counter. Our masseuse was nice, but when you spend $145 dollars on a massage, you don't want to smell smoke on her breath and hands.Overall, it was not worth the almost $1,000 we spent on three nights. It was nice that it was close to Rogers Centre, but that's about it. It was a disappointing trip - we will not be returning. October 3, 2012
Rated 5 out of 5 by Great location This hotel gets a great view of the lake! A typical Westin with all the stuff you need and great service, rooms facing the lake provides you a great view! The area around the hotel is also great to walk around. The airport shuttle has the first stop just down the hotel, make it a easy travel option. April 4, 2013
Rated 5 out of 5 by my go to place in the summer in Toronto this is a perfect spot for visitors to Toronto- right on the lake with gorgeous views. clean rooms and bathrooms and terrific professional staff checking in Guest Services Manager Jason Canuel could not have been more accommodating or helpful July 26, 2014
Rated 3 out of 5 by Room Amenities Just 2 comments: 1. With IPhones, IPads and Laptops - Easy, accessible outlets near the bed a must... 2. If there is a mini fridge in the room - it should be able to be used or removed. Carry own food sometime to accommodate easier diet requirements - having a fridge, but told it can not be used :( June 14, 2013
Rated 5 out of 5 by Westin makess relaxing easy I was extremely impressed with the facilities. The customer service was wonderful. I had a small problem with booking, but they made it all better. The room we were assigned was wonderful. We loved the view. The room was clean and comfortable. We were treated like royalty. It was a great experience. February 22, 2012
Rated 4 out of 5 by Great location This hotel exceeded our expectations both in the platinum recognition as well as the friendliness and helpfulness of the staff. There is construction going on outside of the hotel but you can't blame the hotel for it. The location is superb as everything is within walking distance from the hotel. July 26, 2013
Rated 3 out of 5 by CLEANLINESS It look like our room had not been vacuumed for a while since there was food and lint under the bed. There was a also a pile of peanuts on the floor next to the window. However, after we communicated this to the front desk, they did an excellent job of resolving this issue in a timely manner. March 25, 2014
Rated 5 out of 5 by this hotel treats guests admirably This is the third year we have stayed in this hotel. I do not even check others as we are very satisfied with the quality of service. you are well received by competent staff. upon leaving they like to know if everything was satisfactory. July 24, 2014
Rated 3 out of 5 by Usually good Stayed many times at this hotel, last visit the bath tub would not drain properly so that was a disapointiment for the higher end Westin brand August 29, 2014
Rated 4 out of 5 by GREAT STAFF The staff is very warm and friendly. They made my stay very comfortable and accommodating. We enjoyed the fitness center. It was clean and accessible with a trainer readily available to answer any questions or concerns. August 4, 2014
Rated 5 out of 5 by This hotel has all you need for a great experience. This is the second time that I have stayed here. It has everything you need and its location makes it easy to get around. From my room this time the view was awesome. I will continue to stay here when in Toronto and would recommend this hotel to all that I talk with making a trip to Toronto. May 5, 2013
Rated 4 out of 5 by Friendly, helpful staff I really enjoyed my stay at this particular Westin. The location is great: it's downtown, but not right in the core. It's also close to all of the sports facilities. From check-in to leaving for the airport, the staff was friendly and accommodating. I wish the longue had bigger TV screens. June 4, 2013
Rated 5 out of 5 by This hotel has it all. This is ths best hotel I have stayed at in all my travels. The staff was so kind and helpful day and night and so very friendly. The food was great and the overall stay beat my expectations. I would recommend The Westin to anyone travelling to Toronto. Thank you all again for an amazing stay April 29, 2013
Rated 4 out of 5 by This hotel is good The lake view was spectacular . The lifts were excellent, stable and fast. The rooms were clean. Heavenly bed is more comfortable than I expect. Breakfast is so fantastic and yummy with good varieties. Only one drawback is the noise during toilet flushing, its up to 80dB by smartphone apps. September 6, 2013
Rated 4 out of 5 by Loved my room It was comfortable and clean. Missed having housecoats and a docking station in the room though. Buffet food was plentiful and good at our event but was not hot enough. Servers were a bit too ambitious about clearing tables. Front desk service was slow. However, staff was very pleasant. March 24, 2014
Rated 5 out of 5 by Aweseome experience This Westin is one of the best hotels!!! Love the bedding, products in room, fragrance in the lobby and the hotel staff is wonderful. I cannot say enough about it. August 23, 2014
Rated 5 out of 5 by Family Haven Our family was extremely pleased with our stay at the Harbour Castle. We were delighted with the excellent programming for the children who were able to enjoy a movie night and reptile show. The children's gift bags were a very nice touch as well. It was a most elegant and enjoyable stay. March 25, 2013
Rated 5 out of 5 by SATURDAY NIGHT GET AWAY A wonderful place to spend a night away from home - great location and amazing corner suite with a view of the lake. The room was large and the bed extremely comfortable and a nice quiet spot to catch up on some sleep after a hectic week. Would recommend this hotel to anyone, anytime. April 5, 2014
Rated 4 out of 5 by Respite from the "Toronto Dig" BEAUTIFUL WATERFRONT VIEWS- GREAT ACCESS TO Toronto Harbour and Toronto Island activities. Nice to be near greenery in the city- especially with all the construction going on. Easy walk to the CN Tower, Rogers Stadium and the Entertainment District. July 10, 2014
Rated 4 out of 5 by Beautiful Hotel This hotel is beautiful, the staff are pleasant and helpful although the waitstaff at bar in main lobby were very slow and valet parking scratched my vehicle when then brought it out of parking and drove over the curb. July 30, 2014
Rated 4 out of 5 by Customer Service was execellent I had forgotten my razor and after calling foir assistance, I received a kit in my room within minutes. On leaving the hotel, I was asked where I was headed and the doorman suggested I take a towncar as opposed to waiting for a taxi, cheaper and no wait time for a cab. Great service! April 19, 2013
Rated 1 out of 5 by Terrible! Will not be back Definitely a below average experience. rooms are old and worn. A/C did not work. Wifi did not work. And the tap water in the sink had sediment. New room improved marginally, but heard similar complaints from other guests July 28, 2014
Rated 5 out of 5 by HOckey Hall of Fame We made the reservation using only the Hockey Hall of Fame web sight as a guide. This hotel was within walking distance to the Hall of Fame as well as a slightly longer walk to the Eaton Center. We parked the car and never moved in until we were departing. The staff was wonderful!!! December 31, 2012
Rated 5 out of 5 by Would highly recommend this hotel An awesome stay at an excellent hotel! Room was superb; spacious, clean, fresh, and the beds were definitely "Heavenly' as we slept really well. The large pool was a great plus particularly with kids in tow. Staff were attentive and knowledgeable. Would recommend without hesitation. January 14, 2013
Rated 4 out of 5 by Check in long wait Long wait for check in arrived at 250pm waited until just before 5pm for room. Our first convention at this hotel my first impression is the hotel is understaffed in a number of areas. TV worked only after it was repaired each time I wanted to watch it. It wasn't fixed permanently. June 10, 2013
Rated 4 out of 5 by Great Location My room overlooked Lake Ontario. Getting up in the morning and looking out over that view was the perfect way to start the day. Our conference was at the hotel so not much walking required, but this hotel has easy access to the Air Canada Centre, Queen's Quay and downtown Toronto. June 25, 2012
Rated 4 out of 5 by Very helpful staff I really appreciated the responsiveness of the staff. From getting me a feather free room, or a gluten free meal, to helping me find where I needed to go, the staff was gracious and helpful. The rooms were spacious and comfortable as well as having a lovely view. May 31, 2014
Rated 4 out of 5 by Staff is special We had a minor emergency while at the hotel and the staff could not have been better. Michelle Yu took extra strides to make daughter feel better. George from security was kind and patient. We really appreciated the extra effort from the staff. July 2, 2014
Rated 5 out of 5 by SPG recognition I was not offered a Starwood preferred guest unit on a floor designated as such on Sept 23, but I did get the SPG room for my stay on Sept 9: it was GREAT!! The room on Sept 23 did not have a fridge: is this not standard? ***I hope this feedback will not appear on your site*** September 25, 2013
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