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Rated 4 out of 5 by 282 reviewers.
Rated 5 out of 5 by Great Location Great downtown location within walking distance of most offices July 21, 2014
Rated 4 out of 5 by Great service Max provided excellent service when we checked in and when we checked out.Dean in the lounge was very personable and informative. The food over all was first rate! The only problem with this hotel is the self-parking set up. Very limited spaces. July 20, 2014
Rated 5 out of 5 by Excellent Experience I stayed at the Calgary Westin for a work-related trip and it was a wonderful five days. The hotel is lovely and comfortable, the hospitality is warm and welcoming, and the amenities are top-notch. The next time I come to Calgary, I hope to stay at the Westin again! July 20, 2014
Rated 4 out of 5 by Great service All service representatives met me with a smile and catered to all my needs. It eased my business trip. July 20, 2014
Rated 1 out of 5 by Worst Westin Experience I stay at hotels all over the world and quite often SPG hotels. I dropped my bags in the room and went to meetings to not return until late at night. I was put in a room next too the elevator which was very noisy with the movement of the elevator. The toilet also was running all night. The room should not be used at all by any guest. Very bad experience. I will not return to this hotel. July 17, 2014
Rated 5 out of 5 by Westin Calgary never disappoints! The Westin Calgary never disappoints: Check in is always efficient. My heavenly bed was just that...heavenly! All associates were friendly and helpful. We had lunch and breakfast at Essence and both were very good. Everything was spot on! Thank you Westin Calgary. July 17, 2014
Rated 5 out of 5 by This hotel is fantastic Love the smell when you walk into the lobby!!!! Like walking into a spa!!! Great staff!!! Comfy beds, great amenities!! Clean, and nice having a fridge in the room. July 16, 2014
Rated 3 out of 5 by It's been better We've stayed here many times before and usually have found the service and level of cleanliness exceptional. But this time the room was uncomfortably hot and the cooling didn't seem to work. My personal items were also removed from the shower the first day so when I went to shower the next morning I realized my hair and skin products were gone. The room was also not as clean as in the past with bottle caps and trash in the drawers. July 14, 2014
Rated 5 out of 5 by Surprised at the overall experience! Very friendly, efficient staff, great attention to detail and made us feel like honored and recognized as individual guests. Chrystal at the front desk made check in and initial hotel impression outstanding. July 16, 2014
Rated 5 out of 5 by The Spirit of the Stampede Hotel staff were very helpful about local event and Stampede program July 16, 2014
Rated 4 out of 5 by Food service There was no food available when I tried to order room service and there was no mini bar in the room. This was very frusterating considering everything in Calgary closes so early! July 14, 2014
Rated 5 out of 5 by Starwood Plus Superb location. Excellent staff. July 14, 2014
Rated 5 out of 5 by Great staff, location, & property Enjoyed a 2 night stay for a work event incorportated with our clients and the Calgary Stampede. Attentive staff, nice accommodations and centrally located. July 12, 2014
Rated 5 out of 5 by Place to stay in Calgary overnight stay, here to see the stampede July 12, 2014
Rated 4 out of 5 by A great stay Positives: great front desk staff with check-in and check-out processes. Got Business package upgrade, with free NA telephone package. Also got free in-room movie certificates from the hotel manager. What needs some improvement: buffet breakfast was not in service in the morning, and yet no one in the restaurant's wait staff offered any explanations. Their buffet is way better than their menu, in terms of price and value. May 5, 2012
Rated 5 out of 5 by Great Service! From the front desk to housekeeping to the valet, wonderful service all the way around! July 10, 2014
Rated 5 out of 5 by friendliness all the staff that i met during my 3-day staying was geniully helpful and sincere. July 10, 2014
Rated 4 out of 5 by Another great stay, but housekeeping staff caused the 4 out 5 (otherwise 5 out of 5) This one of hotels that I would normally stay in Calgary. The feedback was for the stay on May 4th. Got upgraded to the business tower. Front desk was professional and courteous for both check-in and check-out processes. Buffet breakfast was in service this time. Experienced a bit less than perfect experience here: the waiter has seen me before more than 1 dozen times, however with some degree of indifference when seeing me again. I had to ask three times for a "to go" coffee cup to get some coffee to go from my coffee jug. Three times! He had only 4 tables to wait on, in very close proximity to each other's tables, so why so unattentative? Similar to the comments with the other plat guest's feedback, my experience with the housekeeing was very odd as well. I had requested a late check-out by 4pm, and I also clearly had my "do not disturb" tag on the door nob. And the maid yet still tried to get into my room to clean. If I had not rushed to the door to stop here, she would have made her way in while I was in the bathroom! And that was before 10am!!!!! And I saw she had the "do not disturb" tag in her hand! Why disturb when she saw "do not disturb" sign? So a great stay in general, but some areas of service lagging or lacking. May 6, 2012
Rated 5 out of 5 by Another great stay! Check-in and check-out processes were a breeze. Staff were very welcoming and courteous. Got upgraded to Business Tower. Buffet breakfast was fantastic! Allison, the wait staff to my table, was great! This is one of the few hotels that I would stay when I stay in Calgary. May 15, 2012
Rated 3 out of 5 by NIght staff was unhelpful. After staying at the hotel for 3 nights and taking all my meals in my room without exception on the third night when I tried to order late night room service I was informed by the night guest services rep that I had no credit card authorized for charges to my room. I contested that I did, and in fact had ordered several room service meals already. I asked the guest services rep to call me back when she had double-checked. She did not call back Over an hour later I received a call from guest services that room service was at my door. I told guest services that because she had not called back to verify that there was a credit card authorization on my room, I chose to eat something else and I no longer wanted room service. June 29, 2014
Rated 5 out of 5 by Very good concierge and front desk service and we liked that you are a pet friendly hotel. The concierge staff were prompt and very welcoming and helpful when we arrived. We found the hotel to be clean and centrally located. We also appreciated that it was a pet friendly hotel. While we found the hallway to our room to be quite warm, the room itself was nicely air conditioned. July 4, 2014
Rated 5 out of 5 by great property overall a great property. July 4, 2014
Rated 4 out of 5 by Gym The treadmills in the gym do not have all of the TV channels. For example, one cannot watch a baseball game or other sporting event when working out as most of the sports channels are blocked. June 30, 2014
Rated 4 out of 5 by Great Staff Proximity to downtown attractions, as well as the hotel staff were excellent to deal with. Very attentive and very polite staff. June 30, 2014
Rated 5 out of 5 by great great time would recommend the hotel to everyone. June 30, 2014
Rated 5 out of 5 by Another great stay (October 5-8 Stay) Got upgraded to a junior suite, which was great. The buffet breakfast was always good and abundant. The staff was great as well. I left a few clothing items in the room, and the lost and found office was able to help me location the items. October 9, 2012
Rated 4 out of 5 by Welcoming staff Comfortable rooms. In hotel restaurant facilities ok if not outstanding although food good. Great staff. June 29, 2014
Rated 5 out of 5 by Very helpful welcoming staff. Facility is beautiful the restaurant food excellent! Right from the initial greetings of the valet, to reception, concierge, restaurant services, all were outstanding. The room was immaculate, staff knowledge in assistance with getting around Calgary awesome. Beautiful hotel and nicely laid out. June 2, 2014
Rated 5 out of 5 by A perfect stay at the Westin We have stayed at the Westin before and as always, its an excellent place to stay. Location is great, staff are very pleasant, a very clean hotel, and just a wonderful place to stay. The C-train is very convenient and close to the hotel. June 2, 2014
Rated 5 out of 5 by Great service ,,,but All was very fine, I have allergies and when I requested pillows changed the guy almost beat me to the room. Only thing ,,, there was no hot tub. But the pool was the greatest temperature I have ever encountered. June 25, 2014
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