Rated 5 out of 5 by Bincema Buen hotel pero con ciertos inconvenientes
El hotel y las habitaciones son geniales y la verdad me impresionó mucho. El personal fue amigable pero tuve ciertos problemas como:
- llegué al hotel a las 13.30 y decidí comer en el restaurante rosmarino para esperar a que mi habitación estuviera disponible. Pedí el codigo wifi que nunca me llegó y a las 15.10 fui a recepción para la habitación y me dijeron que no la tenian y que me tenia que esperar una hora más.
Después de hacer el check in, como soy empleado de la cadena, pregunté los lugares en el que tenia descuento y me dijeron que en todos exceptuando el komodori, por lo que me fui al H a tomar algo. Al hacer el check out la recepcionista(justamente ella me atendió) me dijo que lo sentía pero que no entraba en el descuento.
También quería hacer incapié en la insistencia de las camareras de habitaciones para querer entrar en la habitación. Por la tarde del primer dia yo me estaba cogiendo un baño y mi mujer estaba durmiendo. La señorita picó dos veces y entró. Le dije que estaba en el baño y ella me dijo que me tenía que dar algo que no podía esperar.
22 de mayo de 2013
Rated 4 out of 5 by monichuppi el desayuno
El desayuno no cumple las expectativas del hotel, hemos estado hospedados en otras ocasiones, y esta vez ha sido muchisimo peor .
Hay la mitad de productos , la calidad es vulgar.
Ha pasado de ser un buen desayuno a un desayuno mediocre.
27 de septiembre de 2013
Rated 4 out of 5 by etriana6 Excelente Hotel
Un Hotel con todas las prestaciones de un 5 estrellas. Lástima que la piscina no sea al aire libre para esta época del año.
1 de agosto de 2013
Rated 4 out of 5 by IBI52 manteniemiento en general
Es la segunda vez que nos hemos alojado en el hotel. El hotel nos gusta , es comodo y muy bonito. Respecto a la primera estancia hemos notado un EMPEORAMIENTO en el mantenimiento y cuidado en general. había un hedor insoportable de cañería que NO se ha podido subsanar del todo . En el gimnasio faltaba champú de pelo en una de las dos duchas dos días. Estaba roto el cabezal de la ducha y las planchas de madera del suelo de dentro de la ducha se movieron tanto de que había peligro de engancharse los pies entre las planchas "moviles". En uno de los dos desyunos que hemos tomado hemos recibido una taza muy sucia. Son pequeños detalles que por otra parte hacen un hotel mejor o peor en la valoración.
18 de junio de 2013
Rated 3 out of 5 by Alena901 El personal fue muy amable
La estancia en general ha sido positiva. Pero me gustaría destacar especialmente a señorita Corina de la recepción, que fue muy amable y nos ha solucionado el problema en menos de media hora, consiguiéndonos la habitación con las características que queríamos.
Muchas gracias, Corina.
24 de noviembre de 2013
Rated 2 out of 5 by tarao Relación calidad-precio deficiente
Por el precio del servicio contratado quedamos muy frios, pues esperabamos algo más especial tratándose de San valentin. El spa algo escaso y vergonzoso que el wifi sea de pago.
17 de febrero de 2014
Rated 5 out of 5 by Henrik04 Best Value in Spain
We enjoyed a 3-nights weekend in Valencia with our 2 boys, in between visits to Madrid and overpriced Barcelona, and Valencia outperformed the other two cities by far, and The Westin was the anchor to it! The breakfast team, led by fabulous Edward (fromUK) gave us a splendid start into every day, trying to fulfill every wish, bridging the language barrier with great spirit and imagination. Selection and quality of the food was excellent! The rooms were comfortable, and gave a feeling of living in a small castle. The Japanese restaurant is one of the best in the world, at moderate prices. Try the Toro Sashimi, you hardly get that quality elsewhere, especially at that price. The set Menu gives amazing value. Location of The Westin next to the Football Stadium is great, and the price we paid excellent. Only improvement needed is better isolation of the rooms towards the street (both from the lanterns and sounds of the cars running over the speed-bumps, sounding like a double-knock on the door.
Also the Spa/pool should not be closed on Sunday afternoon!
13 de abril de 2014
Rated 5 out of 5 by Karkol In Love with Valencia
Lovely, quiet, clean and charming with a beautiful garden. We stayed in a nice room with comfortable double beds, a wonderful walk-in shower and a terrace with jacuzzi. The gym installations are modern and well kept. The sea water indoor pool is soothing and opened until late. Pleasant place to stay.
12 de abril de 2014
Rated 5 out of 5 by AndrewBrooklyn The Best Westin in Spain
This is really nice hotel. Very friendly staff and really, really good upgrade. An amazing location and delicious dreakfast.
18 de marzo de 2014
Rated 5 out of 5 A place to remember...
... and a place to come back!
As I did in fact, being this my second stage in the WV
Expectatives were more than fulfilled. I must especially highlight the improvement I found in morning breakfast, which 'pastisserie' is nowadays of a very high standard.
19 de febrero de 2014
Rated 5 out of 5 by RandyW Graduation
Rooms were beautiful, hotel beautiful and staff amazing.
4 de febrero de 2014
Rated 5 out of 5 by maghub Fantastic
Everything was perfect, the staff made our stay fantastic, we really enjoyed every moment in this wonderfull hotel.
3 de febrero de 2014
Rated 5 out of 5 by RBRT888 PERFECT
Very nice hotel, perfect service, Staff extremely friendly.
1 de febrero de 2014
Rated 5 out of 5 by hum01 Very good
* remove even slightly damaged crockery in restaurant ;
* draining of shower in room 250 can be beter
2 de enero de 2014
Rated 5 out of 5 by NLamba1 Fabulous old charm hotel
FANTABULOUS hotel in the heart of Valencia. beautiful town and just an immensely charming property. Old world charm meets warmth and comfort that Westin provides.
The concierge and front desk staff are friends 0 Elsa, Leire, a couple of the other guys I forget the name of and the bar staff will fuilfill every concotion you want. Talk to jose, silvia, >manuelle and a couple of the others there.
Veryu courtesous staff, makes for a fabulous experience. And the food is ofcourse good. Good recommendations from teh staff too ' not been dissapointed yet.
14 de diciembre de 2013
Rated 5 out of 5 by PDEAUSN Top stay
Top Hotel very professional
verz polite and discret team
5 de diciembre de 2013
Rated 5 out of 5 by Julian88 beyond our expectations
we arrived from a somewhat damp and drizzly Barcelona to a warm and sunny Valencia. The hotel is in a traingle shape and we were told by the receptionist it was a former factory that had been converted into a hotel.
Everything about this hotel was amazing, the rooms were way bigger that I had expected, the bathrooms were palatial and the bed just cried out to be slept in.
The concierge staff were helpfull in giving us directions to all points in Barcelona and the bus services are very convenient.
This hotel is a definite go-to location in Valencia and conbined with the local food, beaches and weather made our short stay memorable.
21 de octubre de 2013
Rated 5 out of 5 by Jack67 Late Break
A last minute booking by my wife.
Very good choice of hotel; lovely big room, very clean with choice of bath or shower, a separate toilet, and plenty of wardrobe space.
Staff were friendly, helpful but unobtrusive.
Best of all my wife really liked it and she's very choosy about hotels!
5 de octubre de 2013
Rated 5 out of 5 by Citytraveller Relaxing Stay in Westin Valencia
Very comfortable hotel. Friendly and helpful staff. Excellent room and upgrade appreciated. Food of superb standard and quality in the restaurant. Location perfect for walking to the old part of town. Easy and quick to reach by Metro from the airport.
25 de septiembre de 2013
Rated 5 out of 5 by Madison28 Great service and location
We were here for a business trip. We visited some wine districts and we were a group of 10 persons that had a blast. The hotel was beautiful, centered location and perfect service. The best part was when the staff accidently "destroyed" my foundation while cleaning the bathroom. I didnt noticed until I got back to my room and the staff at the hotell had bought me a new Mac foundation.I was moved by their hospitality.. I will recommend this hotel to everyone! Great breakfast as well. Do not hecitate. Choose this hotel when visiting Valencia.
8 de septiembre de 2013
Rated 5 out of 5 by Xtina2006 The best hotel in Valencia
All the staff make me fell wellcome. They are doing a great job. Thank you to all of them!!!
21 de agosto de 2013
Rated 5 out of 5 by Peter321 À top Stay in a top hotel
We have had a very good time in the hotel Westin. One of the best hotel we have ever been. With compliments to the hotel staf.
20 de agosto de 2013
Rated 5 out of 5 by CapeCodTravelers A Spanish Paradise
We LOVE this hotel. Their staff is among the most professional, accomodating, warm and gracious we have encountered. It seemed as if everyone who was working at the front desk and at the concierge desk spoke many languages as we heard them effortlessly assist guests speaking in Spanish, English, French and Italian as well as a variety of other languages. The property has a lovely central landscaped courtyard, the most amazing breakfast buffet (and room service menu), and an incredibly indulgent full-service spa. We loved every minute of every day of our stay at this amazing hotel. The managament should be commended for developing a team that works so well together to provide a flawless guest experience.
5 de agosto de 2013
Rated 5 out of 5 by Schofs Great place
Shame the gym is so hot, after numerous requests still nothing has been done to get the temperature to something realistic or the treadmills serviced- shame, otherwise fantastic place!
3 de agosto de 2013
Rated 5 out of 5 by Bryanecr Always a favourite
it almost wasn´t when I was charged double for breakfast but the very efficient check out staff corrected it efficiently ...
Beautiful hotel , great position , professional and friendly staff
29 de julio de 2013
Rated 5 out of 5 by jafad Great Hotel
Really good conditions, nive garden to have breakfast there, good food and attencious staff!!!
27 de julio de 2013
Rated 5 out of 5 by RRB2013 Awesome hotel in Valencia
Stayed here for a week on a family trip. Facilitiy is amazingly beautiful, clean, and very relaxing. It is outside of the city center but we didn't mind the walk over the bridge. The onsite restaurants are also pretty good although expensive.
25 de julio de 2013
Rated 5 out of 5 by oziedeb Great Hotel
Hotel is done really well. The company has taken an old mill and kept the charm yet made it modern and useable. The staff are very friendly and professional. The only problem I had was that at the bar there was champagne for 12 euros on the list for drinks yet the bar manager told the staff not to open the bottles for a glass and there was only cava, however there was no cava on the list for drinks.
7 de julio de 2013
Rated 5 out of 5 by Carrie4 Staff are so friendly and welcoming
The front desk, Leire, and bell staff were fantastic. So welcoming and informative. The bellman took time to share his favorite things about Valencia and Made us feel very welcome. The courtyard was beautiful nit was nice to be in a quiet spot just outside the busy downtown.
28 de junio de 2013
Rated 5 out of 5 by MinnieMouse The Staff Service Was Excellent
Being an American, and an executive of the Disney company (who lives in Paris), I know what it means to deliver excellent service in a hotel. I was very, very impressed by the proactive nature of the staff for 1.) front desk 2.) concierge and 3.) restaurant locations. I spent all of my "down time" at the hotel in the ground level restaurants because the staff was proactive and responsive to our needs.
20 de junio de 2013