Rated 2 out of 5 by Alexandra57 Spacious room and good location, but need improvement on service
At check-in, the receptionist was not nice at all.
There was some problems with the toilet in my room. Although I called for the maintainance, it took 30 minutes. The guest service should have told me if it takes time.
At check-out, I asked to the receptionists how to get to Joakin Sorolla station. Two of the receptionists seemed not sure. I had to go to the closest station to ask.
I found out that Joakin Sorolla station was wasy access from the hotel by metro. I couldn't believe that they did not tht such a small information.
Altough the room was spacious and the location was nice, I was not satisfied with the service at all.
I have stayed at several starwood hotels in spain, but I will never going to stay at the hotel.
Rated 5 out of 5 by Henrik04 Best Value in Spain
We enjoyed a 3-nights weekend in Valencia with our 2 boys, in between visits to Madrid and overpriced Barcelona, and Valencia outperformed the other two cities by far, and The Westin was the anchor to it! The breakfast team, led by fabulous Edward (fromUK) gave us a splendid start into every day, trying to fulfill every wish, bridging the language barrier with great spirit and imagination. Selection and quality of the food was excellent! The rooms were comfortable, and gave a feeling of living in a small castle. The Japanese restaurant is one of the best in the world, at moderate prices. Try the Toro Sashimi, you hardly get that quality elsewhere, especially at that price. The set Menu gives amazing value. Location of The Westin next to the Football Stadium is great, and the price we paid excellent. Only improvement needed is better isolation of the rooms towards the street (both from the lanterns and sounds of the cars running over the speed-bumps, sounding like a double-knock on the door.
Also the Spa/pool should not be closed on Sunday afternoon!
Rated 5 out of 5 by Karkol In Love with Valencia
Lovely, quiet, clean and charming with a beautiful garden. We stayed in a nice room with comfortable double beds, a wonderful walk-in shower and a terrace with jacuzzi. The gym installations are modern and well kept. The sea water indoor pool is soothing and opened until late. Pleasant place to stay.
Rated 5 out of 5 by AndrewBrooklyn The Best Westin in Spain
This is really nice hotel. Very friendly staff and really, really good upgrade. An amazing location and delicious dreakfast.
Rated 5 out of 5 A place to remember...
... and a place to come back!
As I did in fact, being this my second stage in the WV
Expectatives were more than fulfilled. I must especially highlight the improvement I found in morning breakfast, which 'pastisserie' is nowadays of a very high standard.
Rated 5 out of 5 by RandyW Graduation
Rooms were beautiful, hotel beautiful and staff amazing.
Rated 5 out of 5 by maghub Fantastic
Everything was perfect, the staff made our stay fantastic, we really enjoyed every moment in this wonderfull hotel.
Rated 5 out of 5 by RBRT888 PERFECT
Very nice hotel, perfect service, Staff extremely friendly.