Rated 5 out of 5 by GG58 Room Srevice C-
Love everything about this hotel. but last stay we ordered two room service specials chicken salad sandwich. Food arrived, got call from front desk chef changed menu to fish poor boy-not even close. We were offered another meal but had waited 45 minutes already. Someone should have called from resturant when they new order was wrong or offered to remove from bill
3 de marzo de 2014
Rated 5 out of 5 by kapara Best service of any hotel I have visited.
Our stay here was fantastic. The service here was more than expected. Staff were very friendly and helped us with all of our needs. We came with our 3 children and we had forgotten one of the swimsuits and the Manager provided one for us.
28 de febrero de 2014
Rated 5 out of 5 by DID1 Perfect in Napa
This Westin has it all. Great location for quick access to Napa Valley wineries, including the Silverado Trail, and walking distance to outstanding shops, restaurants and wine tasting in Napa itself. The hotel restaurant is outstanding and the quality of the food extends to that provided for meetings, which was also superb. To top this off, you could not ask for a more helpful and friendly staff – across the board.
24 de febrero de 2014
Rated 5 out of 5 by Nancy79 What a weekend!
Booked Westin Napa through my Intrawest agreement. Have stayed at many Westin hotels over the years but this was the BEST! Staff was SO courteous , facilities are great, convenience also wonderful and have never had a car pulled up for us so quickly every time You can also ask for a late check out as late as 2:00pm.I will be back !!!!!!!!
24 de febrero de 2014
Rated 5 out of 5 by Riomar Wonderfull
It was just great.. The room, the restaurant the facilities.
18 de febrero de 2014
Rated 5 out of 5 by IYIarv Great Hotel
Beautiful hotel in the heart of Napa. I was at this property for a family getaway and our room was very comfortable, clean, and up to date. I would definitely stay here again.
28 de enero de 2014
Rated 5 out of 5 by Loree52 We Keep Coming Back
Sheer consistency demonstrates how great a property this is. We been coming here the last three years and have never been disappointed. The central location, a short walk from the Oxbow market, gives you access to the downtown restaurants via a short walk.The staff goes out of their way to make sure you're stay is enjoyable and to ensure that you're aware of all the attractions going on in the area. As platinum members we were treated to free or discounted tasting at several high end vineyards. Cristopher, the concierge always has the answers. Don't go to Napa without staying here.
22 de enero de 2014
Rated 5 out of 5 by Roperst Anniversary Upgrade
We were so disappointed that we made a few mistakes when we booked our trip to Napa and the Verasa hotel. First "I" made a mistake on the weekend I booked, not making my wife too happy, the desk clerk simply re-booked our registration to the following weekend for us without charging us a fee. He likely understood "my" plight in all this and likely felt sorry for me. The following weekend, the actually anniversary weekend, my wife's parents became sick with the flu, and we again could not make it to Napa. We again re-booked our trip with the help of a desk clerk. Upon our arrival, we find that there was mention of our celebration in our file, and we were completely surprised to be upgraded to a one bedroom suite. We were very pleased with our stay at the Verasa.
20 de enero de 2014
Rated 5 out of 5 by carolinagirl123456 Elegant Retreat
Luxurious, relaxing, modern, clean, spacious, elegant. What a lovely hotel! The staff are very attentive, friendly, and courteous. Everything detail was attended to. As a business traveler, I'm very appreciative of this elegant retreat.
16 de enero de 2014
Rated 5 out of 5 by tom1800 This hotel has a great feeling!
The 1 bedroom suite is modern and extremely comfortable. Bathroom is very roomy and the nice soaking tub was just what I needed! The lobby surroundings were also very welcoming, and the courtesy of the staff was appreciated.
13 de enero de 2014
Rated 5 out of 5 by Tbone65 Great Hotel
Only stayed 1 night. But it is a very nice hotel and staff was great. will definitely stay again.
12 de enero de 2014
Rated 5 out of 5 by ppts best in Napa
Excellent experience. Great location. Great service. My new favorite hotel to stay while in Napa
28 de diciembre de 2013
Rated 5 out of 5 by kwestlouisville Great to have a Westin in Napa!
Beautiful hotel conveniently located in old downtown area. Easy to get from Napa to Sonoma. Very friendly helpful staff. Happy hour wine tasting nice. Do not let them ship your wine though! Even though I left specific instructions, they gave the wine to another shipping company! Don't have it yet......
16 de diciembre de 2013
Rated 5 out of 5 by Carina22 Great price and location for high end hotel
Great location next to Oxbow Market, lots of variety of food and drink. Also easy walk into downtown Napa where there are tons of restaurants as well as a nice walk along the river. The pool is very nice and well heated and the jacuzzi is extra large. We also got an excellent price for our king suite with balcony and kitchen.
5 de diciembre de 2013
Rated 5 out of 5 by PJK80 Great room
Using my Starpoints, the upgraded room was beyond expectations.
30 de noviembre de 2013
Rated 5 out of 5 by VRoses Mr.
Always an excellent stay.
20 de noviembre de 2013
Rated 5 out of 5 by ruthiw A real gem
This Westin is a step above many others. Great location! Attentive staff from the second one arrives. The staff tripped over each other to be certain that we had the best experience possible. I would never stay anywhere else in Napa again.
18 de noviembre de 2013
Rated 5 out of 5 by Ngala01 Classy accommodation in Napa Valley
Great location in Napa and within walking distance of great restaurants, tasting rooms and bars. Staff are very attentive and professional in every department.
Very good value for money when compared to other high end hotels in the Napa area.
Room comfort is superb with quality items - shampoo, filter coffee, Ipod docking station and more.
15 de noviembre de 2013
Rated 5 out of 5 by tagliacozzimd Great Hotel in Downtown Napa
I enjoyed my recent stay. The room was very spacious. The shower head was truly heavenly!!! The room was equipped with a mini-kitchen (stovetop, microwave, refrigerator, pot and pans, kitchen utensil etc). It has a good sized pool, long enough for lap swimming and an oversized hot tub/spa. Service was excellent.
13 de noviembre de 2013
Rated 5 out of 5 by wheresduy Great location in Napa
I completed a wonderful stay this past weekend in November. As an SPG plat, I was upgraded to a suite which was spectacular: very spacious, clean, and could have easily accommodated a small family. I'll be sure to bring my family next chance I get.
The restaurant is a nice, dark, and sexy space. The chef's table didn't have the best view of the chefs actually working, though the extra attention given to us dining can be something you enjoy. Service was great, and I'd highly recommend eating here even if you don't stay.
The manager was also very quick to call me the very next day after I sent him an email about a reservation issue. VERY impressed with managers who care, and also very appreciative it wasn't some assistant who did the outreach. I'll be back.
Tip: SPG plats get complimentary valet, as well as a $10 reduction in resort fee.
13 de noviembre de 2013
Rated 5 out of 5 by Kackalack Love Napa and Verasa!
Hotel is beautiful, the staff was so warm and welcoming. The rooms were large, cozy, and clean. The nightly happy hour was a nice touch in the lobby, especially on Monday night with the roll in TV for football :)
Location was fabulous, we used the free shuttle which was super convienient and the driver was great with his suggestions on dining in the town. Would highly reccomend this hotel to anybody traveling to napa or even sonoma!
11 de noviembre de 2013
Rated 5 out of 5 by MLNapa Great location near downtown Napa
The location of this hotel was fabulous. We walked to great downtown restaurants for dinner, and a delicious nearby bakery for breakfast. The BEST restaurant of all is actually at the hotel -- La Toque. Make sure not to miss this exceptional food and wining/dining experience! Grounds are beautiful and everybody at the hotel tries to be helpful.
4 de noviembre de 2013
Rated 5 out of 5 by iwdlover Enjoyed the stay
Staff was very friendly and helpful.
Internet signal was too weak at times!
29 de octubre de 2013
Rated 5 out of 5 by History28 A perfect stay in Napa
We never had a chance to stay here before as our trips to Napa usually just involved a day trip from San Francisco. So we were excited to stay and we were delighted to enjoy all this hotel has to offer. Here are some tips: 1) ask to stay in the back of the hotel in order to enjoy the beautiful views; 2) the platinum amenity continental breakfast is outstanding--one of the best we have had anywhere; and 3, it is an easy walk into downtown where you can choose from several restaurants. When we return to Napa/Sonoma, we will make sure we stay overnight to enjoy more of this Westin!
28 de octubre de 2013
Rated 5 out of 5 by Robber Par excellance
Westin excellence in all aspects.
22 de octubre de 2013
Rated 5 out of 5 by Mark222 Great property in downtown Napa
This new property is beautifully designed and has great amenities, plus it's dog friendly! I'll definitely stay at this Westin again.
13 de octubre de 2013
Rated 5 out of 5 by claudia01 Great Location
We drove so we would have our own road bikes. The location is a great starting place for many great road rides for all abilities. We are able to walk to many fine and casual dining spots for dinner. The bell staff is wonderful and remembers from year to year. A must stop in wine country
7 de octubre de 2013
Rated 5 out of 5 by KnightLady Perfect Napa location
This was the perfect location for visiting Napa. You can walk to downtown and also to the wine train. Easy to reach hundreds of wineries from either Hwy 29 or Silverado.
7 de octubre de 2013
Rated 5 out of 5 by FLAero52 Great hotel for Napa stay
I stayed in a 2 bedroom suite. It was fabulous. Best beds ever! Clean, nicely decorated. Great shower, robes, towels.
The gym was clean and had great equipment. I used it every day that I was there. I highly recommend this hotel.
4 de octubre de 2013
Rated 5 out of 5 by Karen247 Relaxing Experience
This hotel was well located and had very comfortable and large rooms. Good location to Oxbow Market and downtown Napa. The front desk staff was very friendly and greeted us as SPG members. We didn't get an upgrade, but understand it's high season for Napa Valley since we travel there a lot. Can't wait to visit there again! Will have to make sure we arrive on a Thursday or a Saturday, though, since Friday evening drive traffic from the airport was miserable in peak season.
30 de septiembre de 2013