Rated 4 out of 5 by Doudoune1987 This hotel is simply great
Great experience... Staff always helpful and smiling...room comfort is just stunning...
August 22, 2014
Rated 4 out of 5 by Zirk Great hotel, but not for SPG
Fantastic hotel, great location, beautiful setting, and helpful, friendly staff. The problem is that this property does not participate in the SPG program, and that is not clear when one makes reservations. No points, none of the standard gold benefits, etc. The staff did all the could to make up for this, and were hugely helpful, but it was a pain, and we received no SPG points for this stay.
May 17, 2012
Rated 5 out of 5 by HatziM Amazing service
We had a wonderful stay at this hotel. The staff were very friendly, the comfort of our room excellent. The facilities were amazing, we would definitely stay here again on our next visit.
August 19, 2014
Rated 5 out of 5 by Huber Wonderful Stay
Did not take advantage of the pool and resort facilities but walked around on arrival and they were impressive, and tempting. Staff were all very good and helpful, particularly in the reception. I would certainly return and give myself some time to enjoy the resort and Dubai
November 21, 2011
Rated 5 out of 5 by stevevvv Loved The Westin
This was our first stay at The Westin but we have been to Dubai many times. We loved every second of our stay at this hotel from check in to check out, the staff are a credit to the company. We will return. Mr & Mrs Hutton
August 15, 2014
Rated 5 out of 5 by Loz123 Great for February
Stayed here for one week.
GOOD STUFF: Location, view, hotel complex - nicely designed, pool area really nice, beach clean and high quality, staff great, room nice. Restaurants good - Thai and Grill superb.
LESS GOOD: water temperature in shower in room fluctuated wildly. Because it is a huge complex linked with the Meridian , perhaps not the most personal service, such as staff asking repeatedly for your room number in service, etc. Poor quality / old / unsuitable boats at the Watersports Centre. Perhaps just the accent but the persons on 'Service express' seemed a little abrupt, but couldn't fault the service from all the staff, very good.
February 19, 2013
Rated 5 out of 5 by Audrey67 very luxurius hotel
Wonderful relaxing hotel with excellent personnel, great location on the beach.
Big rooms, great bed, large shower.
August 14, 2014
Rated 5 out of 5 by Poppy3 Fantastic hotel
This hotel has everything you could ever want for a luxurious stay. All the staff were helpful and polite, the food excellent and the pools superb. We intend to return next year.
August 13, 2014
Rated 5 out of 5 by Velsan great weekend
Great stay as usual.
Rooms are spacious and very comfortable.
We definitely enjoyed the view and the balcony; not to mention the heavenly beds!
The pool was our favorite spot. the service at the pool bar could be a bit quicker, but aside of it, everything was just perfect!
July 7, 2013
Rated 5 out of 5 by Plugga Great hotel to relax in after European holiday
On our way home to Australia we decided (family of 12 persons from 7 to 70 years) to have a few days in Dubai to relax after our hectic holiday. The hotel was just perfect for this with there beautiful pools and beach. Kids were happy to swim and make their own fun while adults lay around the pools. Transfer to shopping centres were available if required. Great food. Just what we needed.
August 5, 2014
Rated 5 out of 5 by CathalB84 Wonderful
This was our second stay and it was even better than the first. The food, service, rooms, facilities... Everything was perfect. I genuinely believe that this is among the best hotels in the world.
June 30, 2014
Rated 5 out of 5 great hotel
Good hotel . Attached to the Marina mall. Room was nice . I was a bit disappointed with the service for breakfast . It was a bit slow. Otherwise friendly staff. Worth a stay.have a bar which was crowded on fridayl night
November 21, 2011
Rated 4 out of 5 by Saeed2012 Beatiful hotel for relaxing on the beach
Everything was good in the hotel specially the breakfast was astonishing but the stuff was rude didnt have the 5 star service and the reception charged different rate more than the one i booked it online.
June 5, 2012
Rated 5 out of 5 by KoalaDxb Very relaxing experience
It was a very relaxing experience. Room had good view and beach access. Staff were pleasant and accommodating. Spent a very nice weekend. Though had to wait for the room to be ready.
June 29, 2013
Rated 5 out of 5 by Smiles14 Magical proposal
To the team at Westin Dubai
My new fiancèe and I would really like to thank you and your team for all you effort put in to make the proposal to absolute bliss for her. It was a magical moment and really appreciate al your efforts. Contacting you by email to arrange the surprise was great and easy with your prompt replies.
In particular I would like to commend the team for
a. Going through that little bit extra in putting all the details to the dinner venue,
b. providing a exclusive waiter (Ameer who was really good) to cater for our needs, who did such a tremendous job. He was there at all points when we needed and also gave us the privacy required.
c. We were very impressed with the full veg menu, hats off to the chef
d. for preparing mouth watering vegetarian dishes. I have no words for the dessert, it was perfect to conclude the night.
e. The decor in the room after the dinner. She was starstruck!! It was beautiful.
More than anything else, just the personal touch that you and your team gave to this proposal.
The rest of the stay was really good, in particular the benefits of staying in an Executive room and the breakfast was outstanding.
All in all,We would definitely recommend your hotel to anyone else visiting Dubai and shall definitely be choosing a westin hotel anywhere across the world and hope to return to you in the future.
Till we meet later....
June 19, 2013
Rated 5 out of 5 by Pomi Excellent stay at this luxury hotel.
Right from the start we experienced fantastic service. We arrived very early before our room was ready but the front desk organised to have our room prepared immediately, took our bags & offered us a complimentary breakfast while we waited. The food at the hotel is superb and the choice 2nd to none. The breakfast and dinner buffet were fantastic. We were jetlagged after our flight and beds/pillows were supremely comfortable, the large bathroom was extremely luxurious. All the staff we dealt with were responsive, professional and friendly. We urgently needed our boarding passes printed when we were leaving and this happened without incidence. I had an issue trying to checkin on line with Emirates and again reception offered to fix this for me. The doorman was extremely friendly and helpful and given the awful 42 degree heat I admired his professionalism as being outside was totally uncomfortable. Would recommend to others. We were a family of 3 with (12 year old boy) staying for 48 hours as a stopover.
August 1, 2014
Rated 5 out of 5 by David0101 Fantastic
This is a fantastic hotel in a brilliant location. Everything was top class with some of the most friendly staff I have ever come across. Nothing was a problem and they were all very knowledgeable about Dubai. The food was excellent and I will have no hesitation in returning for another vacation.
July 28, 2014
Rated 5 out of 5 by millrow The Western Dubai
warm welcome,immediate transfer to room,no waiting for luggage,
Airport transfers punctual.
hospitality excellent,food and beverage excellent.
July 29, 2014
Rated 5 out of 5 by Marek Luxurious Marina Oasis
Great Luxusrious Westin in the hearth of Dubai Marina offers spectacular view to the skyscrapers why haveing leasure stay on the pool side or swimming in the sea.
I stayed just for one night and was upgraded to the big luxury suite what makes my short stay even more comfortable. When asking for late check out, was provided w/o any problems. Front desk staff was friendly and professional. Facilities met the expectations according to pictures I checked beforehead.
July 17, 2012
Rated 3 out of 5 by ABCDEFG Left me a bit disappointed
Staff should be instructed to shower and maintain minimum levels of hygeine when escorting guests around.
The lighting in the room was very silly, because to have on a light to read in bed meant that the whole room needed to be lit up, which is the silliest thing I've ever seen.
I am an SPG member but was informed via the website that this hotel is not part of that programme. It's a Westin, why isn't it part of it? Why can't I get points from staying there?
April 28, 2013
Rated 5 out of 5 by Jlchad02 Great hotel
Just returned from 10 glorious days at the Westin
The staff,facilities location are wonderful
I experienced some fabulous meals at the spice emporium and hunters - I had probably one of the best steaks I've ever had at hunters
The only downside is during the 'brunch' the noise level does go up considerably and the hotel is very busy
The spa treatments were also wonderful - I will definitely be returning
September 14, 2013
Rated 5 out of 5 by Paul50 Excellent Westin
This was our third visit and we feel that the service and every aspect of the hotel has improved dramatically,not that it wasn't amazing before. The cleanliness,staff,food,pool,lobby are perfect. Maybe the gym could do with a makeover but that is being picky. The chef in the Executive Lounge makes a world class omelette mmmm! Can't wait to return thank you for having us.
May 26, 2013
Rated 5 out of 5 by JP11 Dubai perfection
Hotel is perfect in every way hotel is clean, staff attentive and friendly nothing is too much trouble and a very good choice of restaurants. They brought flowers to the room for our daughters birthday - nice touch. We will be back for a third stay soon.
( the hotel didn't recognize us as a Starwood guest so very confused on that as its listed as a Starwood hotel!)
June 2, 2013
Rated 5 out of 5 by shewin A wonderful hotel
The staff are exceptional, every attention was given to our requirements. The rooms are large, clean and luxurious. The food is very, very good. The pools and beach are spotless and the pool/beach staff are so helpful and friendly. I would recommend this hotel to anybody of any age. We will stay again.
August 14, 2012
Rated 5 out of 5 by smith11 The Westin
Stayed at the hotel for a week, wish it could of been longer. beautiful views excellent staff. the rooms are lovely more TV saterlite options would of been great but didn't watch much TV in room. Selection of food at each service was excellent.
Not sure what more you could ask out of a hotel
February 24, 2013
Rated 5 out of 5 by fijibiggs Westin Dubai not like other Westins
This Westin Hotel is sensational. Worthy in every respect. Ironically i liked the staff much more than other guests (who we have no control of anyway).
Indian staff were fabulous. Love to see people who enjoy seeing each other. Safety was clearly of importance to the hotel.
August 10, 2013
Rated 5 out of 5 by Dgh75 wonderful all round relaxing hotel
wonderful relaxing hotel with excellent views and features. Staff are very profesional with excellent customer service. Excellent restaurants with indoor and outdoor tables. Breakfast was wonderful. Have stayed there twice and would head straight back!
December 17, 2013
Rated 5 out of 5 by Michael68 Wunderful Hotel
Very nice room.
Inroom Coffee was excellent
Pool ist great.
Staff ist proffesionell and very friendly.
Restaurant blue orange ist also great. Quality of food ist very good.
Beach and facilities arround were excellent too.
August 11, 2012
Rated 5 out of 5 by ANIAGO Great Service
check in with rahwa was excellent. Hunters & Grill, the food / service beyond expectations. the team took the time to explain the menue. my birthday dinner was perfect.
June 30, 2013
Rated 5 out of 5 by fijibiggs Westin good for a change
Nice to see that a Westin Hotel can provide high end quality. Not all of them have done so i have to say. But overall, very good in Dubhai and worth a return visit.
August 29, 2013