Rated 5 out of 5 by Stevie2 Best hotel/resort I have stayed in a long time!
Best kept secret in Florida. my family and I stayed there and will for sure be back in the future. I am a Platnum Member and travel extensively every year and to be honest, this hotel has to be the nicest, most luxurious resort/hotel i have been in a while. We were upgraded to the top floor end unit suite with a large roof top patio with breathtaking views. Our room was a two bedroom suite, perfect for us. We all felt like home during our stay and didn't want to leave.
The only thing I would mention is the lack of water pressure in the shower. Coming back from the pool or beach, you need good water pressure and not a rain fall-type shower head.
July 27, 2014
Rated 4 out of 5 by jechho Still nice
Westin Cape Coral
Third time at this hotel. The location is a little bit out of the way, but that is exactly what we like about it. We can sit on the balcony for hours, looking at the swamps and only hearing animal sounds. Nice! And the beach is not that far away if you have a car.
I think their standard platinum upgrade is to at 1BR suite, which we really enjoy. They seem to have a lot of them, but we prefer high floor with marsh views. The pool view rooms/suites may have better views, but also have a small risk for noises from the pool.
Their balcony furniture should have something under them to avoid very high scratching noises when moved. We could hear furniture moving early and late into the bedroom, which was quite loud.
We were also a bit disturbed by the large family with a dog next door. Since their room was connecting to our suite, plus they had their balcony open most of the day, we just could not use our own balcony due to noise for several hours. Since it was Labour Day weekend, we expected the hotel to be full, but having babies and dogs next to you when you are there for a quite couple-stay, is never fun. Please note that they do not seem to have designated floors or rooms for pets, so it seems you always run the risk of staying in a room that have just had a pet, or get pets next to you. Being allergic, I do not like this.
Platinum breakfast was full buffet this particular weekend, but normally you get a specific amount to use from their menu.
They have a resort fee that includes Internet, which platinums already are entitled to due to their loyalty status. As per the Starwood rules, the hotel should in this situation offer the platinum member an alternative amenity (or waive for the resort fee). This hotel NEVER gets this right, and I always get a blank stare when I ask about it. Please fix this, you are not THAT new to the Startwood program anymore!
All in all a good stay, and we consider returning for a stay over New Years.
September 1, 2014
Rated 5 out of 5 by Amundson Westin Cape Coral Resort is the place to be!
Heavenly sleep & Great Food!
July 23, 2014
Rated 4 out of 5 by Jacke47 Came up short
Everything about my Westin experience was great-a wonderful Concierge too-Suzy. In this state with an aging population, Florida, I would suggest when you do any bathroom remodeling, that you replace the small toilets with tall toilets.
August 25, 2014
Rated 5 out of 5 by tw10 2nd HOME
Westin Cape Coral is our home away from home. Nice people, nice rooms, nice location, and good food!
August 25, 2014
Rated 5 out of 5 by Mrsnets58 MOST RELAXING STAY EVER!
This resort exceeded our expectations! First off just the smell in the lobby of the Westin white Tea scent is absolutely intoxicating and puts you in such a relaxed mood. The staff were all so friendly even with a late check in. So convenient for people who want to take pets along as this is very pet friendly. The pools and amenities were amazing and so relaxing. Bar staff was awesome! And the happy hour made it even better, super affordable! Rooms were immaculate and views breathtaking! Made for a romantic and relaxing stay.Thank you for such a relaxing staycation!
August 16, 2014
Rated 5 out of 5 by palmtom007 Excellent Get Away..!
Upon check-in, Anna Marie took time to greet us, gave us all the info about this hotel, and in the days ahead, she was there with help in the business center computer, printer, and my need to Fax some items. She has a great positive energy that is a Asset to your hotel. Other staff are also very polite, and very helpful. Room was very clean. Food at your restaurants was tasty. I'll be back.
August 2, 2014
Rated 5 out of 5 by LeilaA break from city
Excellent place to find peace of mind & run away from city rush. Plenty of facilities & activities to have god time.
August 24, 2014
Rated 5 out of 5 by Missy20 Resort atmosphere
Westin made us feel like we were at a resort far from Cape Coral, FL. Staff was friendly, hotel manager stopped and spoke with us and asked if there was anything he could do for us. Love the "Westin" smell when you walk thru their doors.
July 13, 2014
Rated 5 out of 5 by Bobbie07 Absolutely Beautiful Resort!!!
Absolutely beautiful resort inside and out. The staff and services were top notch. It was our first time here celebrating our 25th wedding anniversary and it was a dream! We highly recommend and hope to be back next year. Thank you for the wonderful surprise in upgrading our room to a suite, truly a blessing!
August 21, 2014
Rated 5 out of 5 by Ken34 Relaxing Vacation
We stayed a week in a two bedroom suite. It was our 2nd time staying at the resort. The view of the marina from our balcony was really nice. The suite was great, too. The people are very helpful and friendly. We couldn’t have asked for a better place to stay. We ate in the Marker II restaurant a few times, both inside and outside. The food was really good and the view is beautiful outside. The Tiki Bar is a fun place. We will definitely stay at the Marina Village Resort again.
August 18, 2014
Rated 5 out of 5 by Carlos2222222 Nice little Fort Myers Gem
Found this place as it was highly rated on TA. .. and we were not disappointed the rooms are typical Westin fare.
My wife and I wanted to visit the Fort Myers/Sanibel area for first time and as we are SPG members (Platinum) and this place was highly rated on TA we figured we would stay here and we werent disappointed.
The hotel is a nice quiet section of Cape Coral, with wonderful water views.. . . .you definitely need a car and GPS to find.. . or your GPS on your phone at least as it is in complex not off the highway (which can be nice thing if you want to get away from it all but still be close to things)
The staff was amazing and helpful (the valet was so friendly especially as we came so late as we drove in from FLL) and Susan Waren the Concierge was so helpful with her tips on different activities we could do and places to eat. . ..Thanks!
The grounds are beautiful, and the hotel offers many amenities that are paid for by the hotel's resort fee ($15.00/day) which covers things like wifi, newspapers, and water taxi to Ft Myers Beach, bike rentals, etc.
Would stay here again as found it quiet and scenic. .. .there are also many activities which we unfortunately didnt use (wanted to do the water taxi to Ft Myers beach) so def would do these things on our next visit!
August 2, 2014
Rated 5 out of 5 by AShaffer Awesome Overall Experience
Our stay at this hotel was outstanding. The staff were friendly and went out of their way to assist us. The quality of the room and the amenities were top notch and we could not have asked for anything better. The marina where we kept our boat in the slip was in tip top shape and the Dockmaster was awesome. If you are going to trailer a boat to the hotel, your best bet is to drop in at Rum Runners right around the corner (call for operating times). Make sure there are two people though as you cannot park your trailer there. You will need one person to drive the trailer back to the hotel and park in the gravel there and another person to drive the boat to the hotel marina which is not far at all. Thanks Starwood for another great place to vacation!
June 11, 2014
Rated 5 out of 5 by kbdebary Always Grand!
We always stay in the one bedroom suite…which has a kitchen that is fully furnish with everything from a blender to dish washing detergent. The views from every room are lovely. The furnishings are quite nice, beds comfortable, bathrooms large. I cannot think of anything that would need changing. We always bring our small dog and she gets as much attention as we do. Grant, the valet and bellman is a fabulous employee…as a matter of fact it would take too much space to list ALL of the wonderful employees. Great boat shuttle to the beach!
June 9, 2014
Rated 2 out of 5 by MiamiNena Ran out of money
When you're coming from outside it feels like a grand resort. The downstairs lobby area continues to be nice. When you go up to the rooms, however, you get out in a open hallway that looks like you're about to enter a cheap motel room. Not at all up to Westin Resorts standards. You can't help but feel that the developer ran out of money during the contructions and just left that there. The room is average. No heavenly comfort. The bathroom floor was akwards and sticky. There was no glass doors in the shower, just an old curtain in the small tub. Would never go back. Staff at the restaurant downstairs is pretty friendly tho.
February 18, 2014
Rated 5 out of 5 by John251 Great resort
The valet was very attentive as soon as we arrived he greeted us and made us feel welcome.
Erica at the front desk is a service STAR. She was so nice and took care of all our requests. Erica even suggested that they could accommodate another night stay for us since we were having such a great time there, so we extended our stay.
We saw the sunset that evening in Ft. Myers beach and it was a moment my daughter would remember forever.
The suite was very nice and comfortable, 824 sq ft with a 200 sq ft balcony.
Full kitchen and full sized appliances.
We stayed on the 16th floor and had a great view of the water and boats coming in.
We took the bikes (they provide) out for a ride and arrived at a nature trail. Very nice trail and wildlife. We saw birds, fish and even a crab in the water. The look out tower is nice to get a birds eye view of the area.
We really enjoyed our time at The Westin Cape Coral Resort and will add it on the list of places to stay while in the area.
July 26, 2014
Rated 5 out of 5 by MNSteve Finest suite during offseason for the dollar anywhere
Can't say enough. Huge suite with beautiful finishes, large lanai with beautiful views. Haven't slept that well in a long time. I can't say enough. Thank you !! I gave all 5 stars except food/bev, and that is because I love my morning breakfast included. I understand that is not an offering of a property of this class. Excellent.
July 25, 2014
Rated 5 out of 5 by JT1980 Great Service and Spacious Rooms
This is my third time staying at this hotel and it was the best of the three so far. I had an upgrade in room for free due to my loyalty. The facilities are as good as I remember and would recommend this place to anyone. It is an exceptional value.
July 25, 2014
Rated 5 out of 5 by Line22 This hotel exceeded my expectations in everything.
We had a very pleasant three day weekend at this hotel. I wish to commend you on your staff, they were very curteous, friendly, and helpful. (Especially Anne Marie at the front desk and Grant the bellman). I found the rooms to be clean, spacious and the view was terrific. The food at the restaurant was delicious. We thoroughly enjoyed the pool. I found it to be a family oriented place that exuded a very nice ambiance.
July 20, 2014
Rated 5 out of 5 by satchmo This hotel has it all
Have been in many hotels the westin is in the top 5 for sure, rooms are clean the staff are all very curtious and the beds are very comfortable couldn't ask for more.
August 18, 2014
Rated 5 out of 5 by Llij Enjoyable
Front desk, housekeeper, bellman and restaurant staff were very friendly. In the restaurant, on more than one occasion, it seemed to take a while to get the bill at the end of the meal.
Pool area could use a few umbrellas for additional shade. Overall, a very enjoyable experience!! :-)
July 22, 2014
Rated 5 out of 5 by RP14 Awesome views
We absolutely loved our room and the staff was extemeley friendly and helpful.
the amenities were all excellent. Would definitely stay here again.
August 16, 2014
Rated 5 out of 5 by sheroh Amazing Stay and Awesome Staff
This was an amazing clean resort but the staff were the real treat. From the time we checked in with Anna Marie who had a huge smile and made us feel so welcomed (she also checked us out) still the same wonderful attitude. The bellhops were so helpful and friendly. We really loved Grant and can't remember name (New Yorker :) They made our stay so much more enjoyable with letting us borrow items for the beach and pool and tips for local food and events.
August 11, 2014
Rated 4 out of 5 by mrroz0730 Impressive Views
This is a very nice hotel, spacious and comfortable rooms, pleasant and accommodating staff, excellent location (next to the harbor) and close to food & shops (10-15 minutes away). The work-out facility was great, had a nice running route also. We stay at Westin's whenever we can. Food was a little pricey at both restaurants on the grounds. I also felt the facility needed to have better attention to details on outside cleaning - lots of spills and stains not cleaned up, trash on the floors outside, the rooms were clean but not immaculate. It seemed they needed to have someone dedicated to keeping the outside floors clean. Other Westins we have stayed in have went the extra mile in attention to details in this area, and it just wasn't there at this hotel. But, overall this is a great hotel and we would definitely stay here again.. 5 star ratings are earned.
August 11, 2014
Rated 5 out of 5 by Coasbori Coasbori
The resort, room and staff...all extraordinary. Westin continues to reinforce being our first choice for travels.
July 21, 2014
Rated 5 out of 5 by bobrai Great Getaway
The staff was very efficient and friendly. The restaurant food was worth it. The property was excellent. Very refreshing stay.
July 20, 2014
Rated 5 out of 5 by camch57 simply wonderful
The moment I walked in I was instantly impressed. Erika at the front desk was very friendly and helpful. She also helped me out a couple of times throughout my stays with some key room issues. All staff members I encountered were professional and helpful. I loved the atmosphere and I am anxious to plan another stay,
July 16, 2014
Rated 5 out of 5 by tandi relaxation
great experience met all of our needs
August 15, 2014
Rated 5 out of 5 by JP27 very good experience
Hotel staff were very nice and helpful, room was amazing, comfortable and luxurious. Facilities exceeded expectations. Only aspect not on part with the rest of the experience was the flatbread margharita and complimentary bread, nevertheless they were good.
August 12, 2014
Rated 5 out of 5 by Aggie54 Great staff
The rooms were exceptionally clean and comfortable. The staff was very well informed and helpful, always presenting a positive attitude.
July 16, 2014