The Westin Harbour Castle, Toronto

  • 1 Harbour Square
  • Toronto,
  • Ontário
  • M5J 1A6
  • Canadá
  • Mapa

Quartos e tarifas

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Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Política do Family Plan

Crianças de até 17 anos se hospedam gratuitamente na cama do quarto. Camas dobráveis, camas infantis dobráveis e berços podem implicar em uma taxa adicional.

Política de idade mínima

Para reservar um quarto, o hóspede deve ter no mínimo 18 anos e apresentar um documento de identificação com foto. Os hóspedes menores de 18 anos devem estar acompanhados de um adulto.

Rated 3.9 out of 5 by 939 reviewers.
Rated 4 out of 5 by Great location This hotel exceeded our expectations both in the platinum recognition as well as the friendliness and helpfulness of the staff. There is construction going on outside of the hotel but you can't blame the hotel for it. The location is superb as everything is within walking distance from the hotel. July 26, 2013
Rated 4 out of 5 by Great Location Excellent Location for events at the AC Centre and the Rogers Centre. Hallways are dimily lit, and looking a bit tired. Ice machine location on floor 20 was creepy! Check in staff was Excellent. July 15, 2014
Rated 4 out of 5 by Very helpful staff I really appreciated the responsiveness of the staff. From getting me a feather free room, or a gluten free meal, to helping me find where I needed to go, the staff was gracious and helpful. The rooms were spacious and comfortable as well as having a lovely view. May 31, 2014
Rated 5 out of 5 by Great hotel - perfect location We stayed for one night with our young kids. Room was very clean and comfortable. Staff in the lobby/parking area were very helpful upon arrival. Can't beat the location for downtown attractions like centre island and Ripleys Aquarium. June 25, 2014
Rated 4 out of 5 by Nice hotel at a good price Quiet room and comforable beds. Would have preferred a higher floor but ok with 5th. Loved coffee in the room. Pool could have been warmer! July 29, 2014
Rated 5 out of 5 by SATURDAY NIGHT GET AWAY A wonderful place to spend a night away from home - great location and amazing corner suite with a view of the lake. The room was large and the bed extremely comfortable and a nice quiet spot to catch up on some sleep after a hectic week. Would recommend this hotel to anyone, anytime. April 5, 2014
Rated 4 out of 5 by Rude Delivery I have Stayed at the westin harbour castle 5 times. I always enjoy it and am always happy. Very nice room and staff. That is until my last stay. It was a long weekend and because of traffic and weather I was running late. So I understand that at my arrival I was told there were no double rooms and was offered a cot. Fine by me, no problem at all. The problem occured upon delivery. I was in the room when there was a knock the door was opened when I said , "Hello there, your just in time we were about to head to the pool". The man looked at us as if he was angry and just walked in. No hello, no Hi, not even a smile. It was actually very uncomfortable. He dropped the bed down, unclipped the clips that hold it in place and walked straight up to me with his hand out. It totally threw me off gaurd and made me feel awful as I just gave the bellman my change for helping me with my bags. I told him I'm sorry I had nothing on me and said, " thank you very much". He responded with ", Yea thank you very much", walking away speaking under his breath. I felt very guilty and felt very uneasy and embarrassed. For the rest of the night I felt holrrible though this man had not even said hello to me August 5, 2014
Rated 4 out of 5 by Loved my room It was comfortable and clean. Missed having housecoats and a docking station in the room though. Buffet food was plentiful and good at our event but was not hot enough. Servers were a bit too ambitious about clearing tables. Front desk service was slow. However, staff was very pleasant. March 24, 2014
Rated 5 out of 5 by This hotel has all you need for a great experience. This is the second time that I have stayed here. It has everything you need and its location makes it easy to get around. From my room this time the view was awesome. I will continue to stay here when in Toronto and would recommend this hotel to all that I talk with making a trip to Toronto. May 5, 2013
Rated 4 out of 5 by Friendly, helpful staff I really enjoyed my stay at this particular Westin. The location is great: it's downtown, but not right in the core. It's also close to all of the sports facilities. From check-in to leaving for the airport, the staff was friendly and accommodating. I wish the longue had bigger TV screens. June 4, 2013
Rated 5 out of 5 by This hotel has it all. This is ths best hotel I have stayed at in all my travels. The staff was so kind and helpful day and night and so very friendly. The food was great and the overall stay beat my expectations. I would recommend The Westin to anyone travelling to Toronto. Thank you all again for an amazing stay April 29, 2013
Rated 4 out of 5 by This hotel is good The lake view was spectacular . The lifts were excellent, stable and fast. The rooms were clean. Heavenly bed is more comfortable than I expect. Breakfast is so fantastic and yummy with good varieties. Only one drawback is the noise during toilet flushing, its up to 80dB by smartphone apps. September 6, 2013
Rated 5 out of 5 by Family Haven Our family was extremely pleased with our stay at the Harbour Castle. We were delighted with the excellent programming for the children who were able to enjoy a movie night and reptile show. The children's gift bags were a very nice touch as well. It was a most elegant and enjoyable stay. March 25, 2013
Rated 5 out of 5 by Great Facility Great facility - very clean and conveniently located. We already have a return trip planned! August 5, 2014
Rated 4 out of 5 by this hotel has great features the view was fantastic, the hotel was clean, the people who worked at the hotel were fantastic how ever i felt this hotel was completely over priced... it could be that it was down town Toronto how ever that is how i felt. June 28, 2014
Rated 5 out of 5 by Addressing issues Some concerns that we expressed were very quickly and satisfactorily addressed - particularly impressed with a guest services person by the name of Claire July 22, 2014
Rated 4 out of 5 by Customer Service was execellent I had forgotten my razor and after calling foir assistance, I received a kit in my room within minutes. On leaving the hotel, I was asked where I was headed and the doorman suggested I take a towncar as opposed to waiting for a taxi, cheaper and no wait time for a cab. Great service! April 19, 2013
Rated 5 out of 5 by Lovely, quiet room All I could ask for when staying in town for business for a few days: A quiet, well-appointed room. The only thing that could be improved would be to have better coverage of the windows by the curtains. July 5, 2014
Rated 5 out of 5 by HOckey Hall of Fame We made the reservation using only the Hockey Hall of Fame web sight as a guide. This hotel was within walking distance to the Hall of Fame as well as a slightly longer walk to the Eaton Center. We parked the car and never moved in until we were departing. The staff was wonderful!!! December 31, 2012
Rated 5 out of 5 by Would highly recommend this hotel An awesome stay at an excellent hotel! Room was superb; spacious, clean, fresh, and the beds were definitely "Heavenly' as we slept really well. The large pool was a great plus particularly with kids in tow. Staff were attentive and knowledgeable. Would recommend without hesitation. January 14, 2013
Rated 4 out of 5 by Check in long wait Long wait for check in arrived at 250pm waited until just before 5pm for room. Our first convention at this hotel my first impression is the hotel is understaffed in a number of areas. TV worked only after it was repaired each time I wanted to watch it. It wasn't fixed permanently. June 10, 2013
Rated 4 out of 5 by Great Location My room overlooked Lake Ontario. Getting up in the morning and looking out over that view was the perfect way to start the day. Our conference was at the hotel so not much walking required, but this hotel has easy access to the Air Canada Centre, Queen's Quay and downtown Toronto. June 25, 2012
Rated 5 out of 5 by SPG recognition I was not offered a Starwood preferred guest unit on a floor designated as such on Sept 23, but I did get the SPG room for my stay on Sept 9: it was GREAT!! The room on Sept 23 did not have a fridge: is this not standard? ***I hope this feedback will not appear on your site*** September 25, 2013
Rated 4 out of 5 by Home away fro home I have stayed at this hotel for hundreds of nights over the past 20 years and the property has always been well maintained and constantly modernized. The staff, especially Gerardo at the front desk, go out of their way to make everything just right. Great location, great stay. August 17, 2013
Rated 5 out of 5 by Fantastic in Every Way This was my first time staying at a Westin property. I typically utilize a different hotel chain, but this hotel was a recommended hotel for the conference I was attending. The hotel was comfortable, accessible, and the staff were excellent in every way. Check-in staff were friendly and efficient. My room view of Lake Ontario and the CN Tower was outstanding. One evening, I needed a cab. After waiting a bit for a cab, the one that arrived was not able to take a credit card. I said that I would be willing to wait for another one, as I didn't have any cash. After waiting a bit longer, the employee actually paid cash for me to take a cab to my destination because he felt I had been waiting for a while. This was going above and beyond and demonstrated fabulous customer service.The concierge assisted me in purchasing/printing a bus ticket to the airport. It was extremely easy to get to the airport from this hotel, as the stop was directly acros the street. I loved Toronto and would absolutely return to this hotel. September 23, 2013
Rated 4 out of 5 by /reat location but.... Harbor Castle has fantastic location on the water. However, the rooms are getting dated and currentlyy there is a ton of construction on street that makes access inconvenient. Morning front desk staff "unfriendly and rushing". However the concierge was helpful in helping me. May 3, 2013
Rated 3 out of 5 by I could hear every word in the adjoining room I was in a room that had a door to an adjoining room. I did not know the 4 women staying in the room next to me, however I could hear every word of their conversation. I was woken up at 1am the first night, when they returned to their room. I could hear a conversation, that I thought was in the hallway. After about 15 minutes I got out of bed to ask the people to go into their room to speak. That was when I realized they were in their room, and that the noise was coming through the adjoining door. They weren't being loud, they were just speaking to each other in normal voices. On my second night stay I was woken up at 6 am again by their conversation coming through the closed and locked adjoining door. I am not a light sleeper, but yet was woken up twice by the people in the next room just speaking to each other. If I stay at this hotel again, I will ask for a room without an adjoining door. Bring ear plugs just in case. Also.. don't bother getting your nails done at the spa. You will do a better job yourself. June 3, 2013
Rated 5 out of 5 by My comfort is a priority The Westin Harbour Castle is a great hotel - in all the ways a hotel should be. The people anticipate your needs and make you feel like your comfort and stay is their number one job. On top of that the facility is beautiful, beds are truly heavenly and the food exceptional. June 11, 2013
Rated 5 out of 5 by Another great stay at the Harbour Castle This has become our primary hotel in Toronto. The staff are always pleasant and responsive. Both room service and restaurants deliver good food and good value. We travel with a pet and the hotel is very accommodating. We'll be back the next time we need to stay in Toronto. April 14, 2012
Rated 3 out of 5 by Poor wifi The hotel was beautiful with above par expectations re the food and facilities. That is, with exception of the in-room wifi. I generally gave up waiting for a connection as the time (greater than five minutes) far exceeded my needs. Fix that and the hotel becomes a 5 star. March 3, 2013
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