The Westin Bonaventure Hotel & Suites, Los Angeles

  • 404 South Figueroa Street
  • Los Angeles,
  • Kalifornien
  • 90071
  • USA
  • Landkarte

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Altersrichtlinien

Um eine Zimmerreservierung vorzunehmen, müssen Gäste wenigstens 18 Jahre alt sein und einen gültigen amtlichen Ausweis sowie eine der gängigen Kreditkarten vorlegen. 

Rated 4.1 out of 5 by 816 reviewers.
Rated 5 out of 5 by Clean and comfortable My stay was only one night and I didn't use any facilities other than the room itself. The lobby is very nice, check in staff were very nice and the room was clean and quite comfortable. May 2, 2013
Rated 4 out of 5 by Comfortable, elegant hotel Loved our one-day stay. The bed and pillows were comfortable and the room was nice. We had the brunch in the morning with an ordered omelet. The staff we encountered were very friendly. January 5, 2013
Rated 2 out of 5 by Strange hotel Tv remote didn't work. There was not cream sugar for coffee in room. The hotel was too high price to have things like this missing/not working. The hotel set up is cold -lots of cement. January 18, 2013
Rated 5 out of 5 by Professional service The service is professional. Hotel manager Ken Lee did help me a lot while I am staying. there. April 20, 2014
Rated 5 out of 5 by feedback When I checked in the phone and the clock were not working - it was fixed immediately. Later that day the safe failed - response was great and was fixed within the hour. Many thanks!! August 12, 2013
Rated 5 out of 5 by This hotel has the best beds The Bonaventure has the best beds! I've stayed in great hotels but the Bonaventure's beds are the most comfortable and cozy. I look forward to a great night sleep when I stay with you. April 4, 2013
Rated 4 out of 5 by LA stay Nov. '13 Easy check in. Room was comfortable. TV didn't work well. Satellite signal dropped and TV went to a black screen multiple times in just a short time period. That was a bit annoying. November 18, 2013
Rated 5 out of 5 by BEAUTIFUL HOTEL THE WESTIN BONAVENTURE HOTEL IS A BEAUTIFUL HOTEL WITH A FRIENDLY AND VERY HELPFUL STAFF. OUR ROOM WAS PERFECT: GREAT VIEW, SPOTLESS, COMFORTABLE BED AND QUIET - CAN'T ASK FOR MORE. July 30, 2013
Rated 4 out of 5 by Fitness Center is a bit small Most of the Starwood properties I've stayed at in the last year have really nice fitness centers. This one was below average. No spin bike, not a lot of room for floor exercises. June 22, 2013
Rated 5 out of 5 by Clean Room Loved my room, smell great and it was very clean. I only stay for one night but it was nice to walk in my room at 11pm and have it smell good, clean sheets, and comfortable beds. January 20, 2013
Rated 5 out of 5 by Always to stay at Westin Excellent Hotel with very courteous staff. My suite was excellent with all amenities. Love to stay again and again as per my previous stays at various Westin and Sheraton Hotels. February 18, 2013
Rated 5 out of 5 by Very clean and efficient rooms The stay was very nice. The staff was friendly and the romm and overall hotel was clean and well appointed. The bellman who brought up my luggae upon arrival was especially nic. May 17, 2013
Rated 4 out of 5 by George I was very frustrated tht I was locked out of my room a few minutes after checkout time passed. It took 20 minutes for security to show up and open my door. Very, very annoying! January 28, 2013
Rated 4 out of 5 by Great conference hotel I noticed on Sunday that the meeting room restrooms were quite smelly, Also a bracket missing from a divider. More frequent cleaning is needed in high traffic areas. January 27, 2014
Rated 5 out of 5 by Looking for a restaurant Unfortunately a lot of the restaurants I wanted to check out were closed. Got a lot of exercise trying to find eateries and meeting rooms in the multilevel, four tower design. September 6, 2012
Rated 1 out of 5 by No Hot Water and Nothing done The entire hotel lost hot water for two days. All that was done was to leave a message on my phone. Unless we complain the hotel did nothing no compensation no points nothing. October 11, 2013
Rated 4 out of 5 by Staff is Incredible Love, love, love this hotel. Awesome staff. Friendly. Guest orientated. Exceptional service. Just wish parkng company that contracts with Bonaventure had the same quality. . October 28, 2013
Rated 5 out of 5 by Well maintained hotel The Bonaventure was a pleasant place to stay. It was clean and the staff was friendly and helpful. We have stayed there twice, and we will definitely stay there in the future. November 22, 2012
Rated 4 out of 5 by Wi-FI poor connection Just let you know the Wi-Fi at the Westin Bonaventure is very bad. I know this is a free service but I will prefer to pay to have connection access with a decent performance. May 20, 2013
Rated 5 out of 5 by Great staff! Without exception, every single member of your staff that I interacted with exceeded my expectations in terms of helpfulness, courtesy and promptness of response. Good job! August 7, 2012
Rated 2 out of 5 by This hotel need to be remodels Hotel is old, small rooms, and noisy. May 3, 2014
Rated 5 out of 5 by Great views The hotel was very clean and the room comfort was great. Loved the views from the rooms, a good location and convenient for walking to local sires and dinner locations. June 9, 2013
Rated 5 out of 5 by The Service was Excellent! The staff was as friendly as any hotel in which I have ever stayed. They have just about everything you need inside the hotel. I will stay here in aagin in a heartbeat! February 11, 2013
Rated 5 out of 5 by Great Service Great service and. Excellent advice on running areas. The pool area and the gym are nice too. Upgraded to a suite. Great stay. March 18, 2014
Rated 5 out of 5 by Staff Your staff was great during my stay. They handled any problem I experienced. Front desk and house keeping staff were all great. March 17, 2014
Rated 5 out of 5 by Customer service was heavenly... Loved our stay! Every single staff person was most accommodating and pleasant! The hotel can add 'heavenly staff' to their marketing...they were perfect in every way. August 20, 2013
Rated 3 out of 5 by Front Desk Staff needs work. We checked in and received our rooms next door to each other; one standard king room and a room with two queens. When we reached our SPG level, one of the rooms was ready to go, but the other one had already been booked. Our cards didn't work and there were people already in our room. When I went down to the front desk, the clerk did not acknowledge the problem, nor did he apologize. Luis was his name, I believe. He move us to a different room on the same floor but in a different tower. It made out stay a little less convenient because we were not next to each other. He didn't offer to move the other room so that we were closer, he didn't offer an alternative option, he didn't even apologize. Although this wasn't a huge issue, I expected to be given a little more respect than that. We called down to the front desk the first night we were there and the woman that answered the phone was not very helpful. We asked for a local pizza place and she told us Pizza Hut or Dominoes. We asked to be transferred to the concierge and he told us that we should eat other food because the pizza places in the area, "were not very good". We walked down the block and saw California Pizza Kitchen and a couple other local spots that all looked great. There was a long wait so we ended up eating at the pizza place down on one of the main floors in The Westin and the lady that helped us there was very kind and attentive. The pizza was average, but her service was exceptional. She was very fast and efficient and had us back to our room in about 10 minutes. I was very impressed with the workout facility. It had everything that I needed and was very clean and organized. The beds were clean and comfy and the bathrooms had plenty of towels for all five of us in both rooms. The location was great, we were able to get to Target for a few items that we forgot at home. The valet service was exceptional. They always had our car ready when we called and were very helpful with directions. I would stay here again and give the front desk another shot, but it needs some work. June 23, 2014
Rated 5 out of 5 by Great hotel! This hotel is wonderful. I love the glass elevators that go on the outside of the building. The breakfast was really amazing. Just loved the property and amenities!! August 28, 2013
Rated 4 out of 5 by Excellent Customer Service... If there was anything wrong or went wrong the Customer Service superceded it all. Great location, great view, great food, and most of all EXCELLENT customer service. July 24, 2013
Rated 5 out of 5 by Comfort away from home These are the features I like: comfortable & firm bed, 3 sets of different pillows, stylish toilet, Starbucks coffee maker. Free internet since it was a conference. April 16, 2013
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