Rated 5 out of 5 by BarryNY Really exceeded my expectations
I've made several trips to Atlanta over the years and I have always overlooked this hotel because of its vicinity. I figured close to the airport would mean poor room conditions and poor service. I regret pre-judging this hotel. It most definitely represents the Westin name well with its great staff. They were extremely courteous, professional, and helpful. At check in the front desk employee literally came from behind the counter to hand me my room keys and point out the paths to the elevator bay and underground passageway to the garage. The housekeeper was so friendly and attentive to every detail of the room throughout the stay. The bar, food, pool, gym, and all facilities are in good repair, clean, and had no rank smells anywhere. I ended up passing out two gold recognition cards to the front desk attendant and the housekeeper. They both in my eyes went above and beyond to treat the guests as we belong. This is the 1st stay I was able to award more than one employee. I loved the Jr. Suite. Plenty of space and great decor. I look forward to staying here whenever my travel plans have me in the Atlanta area. Another plus is the parking lot is very well lit and controlled.
January 22, 2013
Rated 5 out of 5 by Hootsta great location
location is very convient to Atlanta airport. the staff are outstanding and the rooms are very comfortable.
August 31, 2012
Rated 1 out of 5 by Vadonat666 No SPG Benefits
Unfortunately there was no water in the room. We were not placed on the SPG floor. The room was very noisy.
August 1, 2013
Rated 5 out of 5 by benp79 excelent
it was a stay in atlanta on a layover from our honeymoon in costa rica, great hotel clean room great food!
October 23, 2013
Rated 4 out of 5 by msjs This hotel has a great work out room
I enjoyed my stay at the Westin and will return.
The food, staff and workout room all met my expectations.
February 18, 2013
Rated 3 out of 5 by MikeJK This hotel should flip to a Sheraton
Good stay - but this hotel is definitely old and warn out.
July 16, 2014
Rated 5 out of 5 by BERT2013 Best Place to stay when using Atlanta Airport
Wonderful Hotel. Still my favorite when flying in/out of Atlanta. Staff is always courteous and friendly.
December 21, 2013
Rated 5 out of 5 by GMeyer Great location
Great location, rooms fresh and clean and always love the bathroom amenities as well as Starbucks coffee!
April 29, 2013
Rated 3 out of 5 by birdey good hotel
Pillows are all soft; need to switch two of the four out with firmer pillows. love the leaf shaped soap.
March 22, 2013
Rated 5 out of 5 by CROWNPRINCE17 The best ever
This is 1 of the best hotels I've ever stayed at I highly recommend this 1 well done congratulation ATL
January 14, 2013
Rated 5 out of 5 by Alioro Polite and excellent service
Better than one would expect from an airport hotel. Professional front desk staff. Prompt room service.
June 8, 2013
Rated 4 out of 5 by Shabula1952 This hotel has comfortable beds and good beddings.
The reception was beautiful, the rooms good and comfortable. The staff are good.
The breakfast is good.
August 27, 2013
Rated 4 out of 5 by GRE5 The hotel was nice for the venue I attended.
We had a small conference and the hotel was accomodating and laid out well for the purpose we needed.
February 14, 2013
Rated 5 out of 5 by maria14 Great hotel
This hotel had wonderful rooms, great food and a very nice staff. What a wonderful and relaxing stay.
February 6, 2013
Rated 5 out of 5 by ilevy10 Great location
Just a few min from airport , very quiet not noise as other airport hotels
Very clean and great staff
March 29, 2013
Rated 4 out of 5 by Junior34 Love the Service
I enjoyed the stay. The room service and food were excellent.
July 8, 2014
Rated 2 out of 5 by Takeybug Hotel was okay
I will never stay here again. The staff was average and the furniture in the room was dirty and old.
December 27, 2012
Rated 4 out of 5 by Cathy13 aiport shuttle makes it worth the stay
make sure your room is far from the elevators and on a higher floor as the conference rooms are loud
April 8, 2013
Rated 4 out of 5 by Lorenzo11 this is a good westin
This was a perfect hotel for us but I have stayed in better Westins
June 30, 2014
Rated 5 out of 5 by TravelingGal40 great location
great location, service is good, food is good. not many hotels around today that are like this one.
September 28, 2012
Rated 5 out of 5 by within9999 good hotel
nice facilities, wish there were more eating facilities around the hotel, within walking distances.
December 25, 2012
Rated 4 out of 5 by BC2014 Good airport hotel
Its a good airport hotel. The outdoor pool area was under construction as of May 8, 2014.
May 10, 2014
Rated 2 out of 5 by LividCustomer Not worth going on the weekend
Apparently every weekend they have conventions and reunions and tons of stuff going on. Now, as a group they seemed to have fun but I was in town for another reason.
I had to pay to park despite reservations and I went out to the aquarium with my son. When we got back, they said parking was full and I needed to park down the street at some restaurant. Excuse me? I had a baby with a poppy diaper and they wanted me to walk over a mile in the dark with him as a female by myself. I HAD ALREADY PAID FOR PARKING!!!! Some people were only visiting the hotel for the night then leaving, not even guests, but they parked inside. They didn't care about me at all. Only after I raised h e l l did they 'let' me in....and there were at least 8 spots open that I saw.
Remember the infant I had with me? Well the hotel didn't when they called at 6:21 for a wakeup call I never asked for. My son of course woke up and screamed because it abounded like a foghorn and he was asleep. When I asked why they called when I had not ordered one, they said I had two nights ago. Fun fact, I only stayed one night (previous night) at the hotel. I was livid. It's just not worth it... hotel was clean but go somewhere else
August 5, 2013
Rated 5 out of 5 by Thewubs1 General Manager
All was excellent. Staff service was first rate, and teh guest room comfort was excellent.
May 1, 2014
Rated 5 out of 5 by Manju Always a good stay
Whenever I need to book in this area, my preference is the Westin. Consistently good experience.
January 2, 2014
Rated 2 out of 5 by Crazybob So much average
Good price, good location, facilities are just old, just not up to the usual Westin experience.
May 4, 2013
Rated 5 out of 5 by raw1 comfort of this hotel
This hotel has lovely hospitality. The room at comfortable n clean. The bed........ fabulous!!
August 16, 2013
Rated 3 out of 5 by Sfhaselton Hidden charges like crazy
AMAZING INTERNET $13.95 parking $20 BREAKFAST $16.95 pp crazy! $9 glass of house wine! Crazy!
December 23, 2012
Rated 5 out of 5 by TrinaBragg Great Amenities and Staff
Not only did I enjoy the amenities, but the staff was always polite, attentive, and smiling.
January 2, 2014
Rated 5 out of 5 by jbings Awesoem staff and hotel
Clean, close proximity to airport, and a caring staff. What else would you want? Great stay!
March 26, 2013