奥黑尔威斯汀酒店

  • 美国
  • 伊利诺伊州,
  • 罗斯蒙特
  • 北河路 6100 号
  • 邮政编码 60018
  • 地图

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Age Requirement Policy

Guests must be 21 years or older to reserve a room.

Rated 3.9 out of 5 by 450 reviewers.
Rated 4 out of 5 by Hotel is convenient located I recently stayed at this hotel for a girlfriends weekend and it was fabulous. it was conveniently located to the airport and the service was exceptional. The staff were great and friendly, public transportation was easily accessible and this made our stay worthwhile will definitely stay there again. July 24, 2014
Rated 5 out of 5 by Excellent Experience I really like this hotel. It is close to the airport and close to numerous customers I see. I can always get a 4 PM checkout which is very important. The restaurant, gym are very good and the people in the hotel are very helpful. July 24, 2014
Rated 5 out of 5 by Great experience In every way, this hotel exceeded our expectations. We had a great stay. July 25, 2014
Rated 5 out of 5 by First stay at this hotel This is the first time staying at the Westin O'Hare and I was impressed with the hotel, staff and the recognition of being an a SPG member which afforded me a better room floor and late check out which was greatly appreciated for this stay. I will be back at this hotel and will recommend to others. July 23, 2014
Rated 5 out of 5 by Wowed by this Westin! Great, responsive and engaging staff. Quick check-in and check-out, Starbucks in the lobby, comfortable and spacious rooms. As a traveler for business, everything works well, wifi is great, room and food is great, and a wonderful shower as well. I'll be back. July 23, 2014
Rated 4 out of 5 by Good airport hotel This is a good airport hotel with excellent bell and housekeeping staffs and a good chef in the one restaurant--all of which make this quite adequate for brief stays/meetings. For lengthier conferences, the non-opening windows in many of the guest rooms and a rather pedestrian- unfriendly outdoors are less appealing features. July 22, 2014
Rated 5 out of 5 by 37th Wedding Anniversary We had wanted to go out of town but not sure if the weather would cooperate so we made plans to stay close to home! Westin offered a great price within our budget. The hotel is beautiful and the rooms are great. One day we had breakfast at The Benchmark and very attentive waitress. The next day we ate breakfast in our room, it came quickly and was delicious. Upon our arrival we received champagne, strawberries, crackers and cheese....we might have to give Westin a visit before our next anniversary .....awesome staff January 22, 2013
Rated 5 out of 5 by Great for meetings. Westin O'Hare has been the perfect meeting place when we need to bring together people from around the country. July 22, 2014
Rated 5 out of 5 by What a great place to stay before you fly out We always stay here the night before we fly out!!! Always feel rested even at 4:00 a.m. My husband accidently left his cell phone in our room, realized it after we had been thru security at O'Hare. We called Westin and they sent security up to check if the phone was there and they called us back and told us they had the phone and would hold onto it until we returned from our vacation. Upon returning we went to the front desk and they called security and they returned his cell phone!!!! No worries!!!!! December 27, 2011
Rated 1 out of 5 by Once great - but on a downhill slide. I travel for a living and Platinum-level on SPG (just for context). This hotel was once a very nice place to stay. But things have changed. Dirty towels, horrible in-room dining, clueless staff - all things one doesn't want to run into while trying to conduct business on the road. Maybe the new complex on Bryn Mawr is drawing too many patrons away from this hotel. I asked the taxi driver about the hotel to see if my displeasure was unique. He confirmed the hotel can't keep staff and that guests seem to be unsatisfied with their stay much like I was. Don't stay here unless you have to or you're prepared for a lackluster Westin experience. November 12, 2012
Rated 5 out of 5 by Easy in and out. Great stay. Nice friendly staff, close proximity to O'hare airport. July 22, 2014
Rated 2 out of 5 by disapointed Westin O'Hare is listed as the one of the Elite hotel partners for the Rivers casino but did not meet elite expectations. The beds were comfortable but the rooms were mediocore. The shower heads were decent but the tubs are extremely small. I'm 5'6 and 182 lbs and felt a bit clausterphobic. The hottub filters/jets were filthy. For as much as Westin hyped itself for all the renovations and being listed as an elite hotel partner to Rivers casino, huge dispointment; will not return. July 14, 2014
Rated 4 out of 5 by Food choices Limited food options. Menu prices high. July 19, 2014
Rated 5 out of 5 by Convention Stay Our stay was during a convention weekend and the hotel was completely booked and the staff had much to do. The front desk staff worked so hard to get us our rooms, they were efficient and patient. We got one room and they called us when the second one was ready. Even with the craziness of the convention, we were treated like important guests and had our needs well met. June 3, 2013
Rated 5 out of 5 by Rest and revive. I was coming off a tough trip, needed to rest and go home feeling myself again. The staff were so polite and made me feel like I was the most important person to them at check in. Room service was prompt and delicious. The room was comfortable and relaxing. Even had a drink downstairs. I recomend the Westin to everyone. People's needs are their priority. God bless! January 21, 2013
Rated 5 out of 5 by Handicap Room My wife needed your facility for a few days,and everything went well. July 17, 2014
Rated 4 out of 5 by Nice Stay Overall, this was a nice stay. The hotel is convenient to the Ohare airport and restaurants. The concierge is the best. She helped us navigate Rosemont and Chicago. Great personality. My only issues were (1) accessing the internet daily was inconvenient and (2) no shuttle service to the Rosemont CTA train. July 14, 2014
Rated 4 out of 5 by Very Nice Stay Checked in on a Monday evening. Front desk was engaging and helpful, and I was upgraded to a suite (1116). The suite was well designed, comfortable, and in excellent condition. Went down to Benchmark for a bite to eat, and service was very good; food quality was decent, although the salad was much better than the flatbread. After a great night's sleep, a correct and final bill was emailed to my preferred account. Worth noting if you haven't stayed here in a while, the room renovations were well done. Solid stay. May 8, 2014
Rated 5 out of 5 by First stay at Westin O'Hare Traveling with kids can be nerve wrecking sometimes and I was especially concerned because we were traveling to an area that seemed to be more "business friendly" than "family friendly". I was wrong. The staff was quick to acknowledge my children with genuine smiles and compliments where some hotels try their best to scurry your children away as to not "scare away" other guests. I have HIGH expectations as well when entering a hotel room. I rarely will allow my children to crawl and roll around on floors. At this particular hotel though, the room was very clean and spacious. The breakfast was top-notch in service and quality of food/drink. I wanted to bring food from the buffet back to my family on the room and the server (Lillia, I think) assisted me in gathering everything I needed. Lill also kept my daughter entertained while I dished out. What a huge help she was!! Valet is always appreciated when traveling as well. All of the attendants were friendly, quick and helpful. The Westin O'Hare is quite possibly one of the best hotels I've ever had the pleasure of staying at. Thank you for making our stay such an enjoyable one. January 24, 2013
Rated 5 out of 5 by Hotel where you feel at home. Sue and Maria are two of the biggest reasons this hotel is my hotel of choice when I am working the Chicago area. They make me feel as if I have a family even though I am away from home. The actual Starbucks in hotel is convenient and that staff even makes me feel at home. Great Hotel for business travel, layovers, and airpot proximity. July 12, 2014
Rated 5 out of 5 by Great Hotel Very nice place to stay for business July 15, 2014
Rated 4 out of 5 by Maintenance Issues I had maintenance issues in my room. The staff asked helpful questions and assured the issues would be resolved with miniman inconvenience. They did just as they said and everything was resolved efficiently. July 14, 2014
Rated 3 out of 5 by Not impressed I travel all over for business and this place left a bad impression for three reasons. 19 bucks for Wifi and 40 bucks for an OJ, pastries and yogurt? Who doesn't offer free wifi in 2014 ? 3/4th of all the channels on the TV did not work or show up? July 13, 2014
Rated 4 out of 5 by Great Features Always clean and comfortable. July 15, 2014
Rated 5 out of 5 by Great location Hotel has a great location, close to the airport, restaurants and casino. The airport shuttle also makes it convenient to get in and out of the city. July 14, 2014
Rated 4 out of 5 by Good hotel - staff improving - big feel still I ended up arriving late to the hotel and my suite had been given away but the following day Sue sent me a letter apologizing for the mix up. In all, a good hotel. Chrissy Neri has been great - she stayed around one night to have a quick dinner with my project team and it was great to get to know her. She has also helped us with reservations. The one thing with the hotel is that it is large and you don't get the welcome home feel from all the streamlined processes and quickly learning staff. Somehow it all needs to feel personal and not that your just a # in the large hotel June 27, 2014
Rated 5 out of 5 by This hotel has a great staff! Hotel staff was very helpful and professional. July 14, 2014
Rated 4 out of 5 by Last minute decision worked out When I walked into this Westin I thought I'd stayed here before but upon reflection I think I reminds me of one in Dallas. Due to weather in Atlanta I wasn't able to leave O'Hare after my meeting. Due to an early next day flight I did not want to go all the way to the city so opted for The Westin. It's a very nice property just a few minutes by shuttle from the airport. It has a spacious lobby. Rooms are large and spotless. Shower heads are rain heads. Towels are plush. A robe is provided and as in all Westins the bed was great. I don't really have any negatives although I thought it may have been just a tad pricey. They have full facilities but I didn't explore these since my flight was so early. July 14, 2013
Rated 5 out of 5 by very great we found it very near the airport July 13, 2014
Rated 3 out of 5 by Wait staff is poorly trained I had an interview on an executive search I was conducting and interviewed an executive over dinner in the hotel restaurant. Our waiter made the dinner a great deal less enjoyable as he continually interrupted us as we were having a business meeting. The hotel should have their people trained a little better and acknowledge that they should not bother a business meeting. Also, I utilized the health club and some equipment is old and not in good working condition which is surprising for a Westin. Also, could not find CNBC on any TV in the health club which was also quite surprising. February 3, 2012
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