The Westin Harbour Castle, Toronto

  • 1 Harbour Square
  • Toronto,
  • Ontario
  • M5J 1A6
  • Canada
  • Mappa

Camere e tariffe

Chiudi

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Queste informazioni ci consentiranno di individuare le camere più appropriate per il vostro soggiorno, nonché di organizzare al meglio il vostro arrivo.

Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Age Requirement Policy

Guests must be 18 years or older with government -issued photo identification to reserve a room. Guests under the age of 18 must be accompanied by an adult.

Rated 3.9 out of 5 by 830 reviewers.
Rated 5 out of 5 by Addressing issues Some concerns that we expressed were very quickly and satisfactorily addressed - particularly impressed with a guest services person by the name of Claire July 22, 2014
Rated 4 out of 5 by Hotel guest In general, the hotel employees were very professional, friendly, helpful and responsive in a timely manner to my request during my stay at the hotel. The hotel accommodations were clean, quiet and safe. I would recommend this hotel to my family and friends and give it a "4" star. Thank you! July 19, 2014
Rated 3 out of 5 by beyond the lobby Beautiful looking hotel in the lobby and had an excellent pool and exercise room however the room was a disappointment . The carpet was in need of replacement. I thought the room had furniture that came from leftovers from my university student days with a floor lamp that wobbled at about 15 degrees and a green chaise lounge that had been picked out of the road side disposal on at least two occasions. The bathroom look like an coverted closet, the meeting rooms were nice the lobby was large and luxorious which made the room so disappointing July 14, 2014
Rated 5 out of 5 by Manager, Trade Shows & Events Staff was second to none. I manage trade shows and events and travel frequently. The staff at this hotel was incredibly friendly and helpful. They went over and above at every turn. I cannot wait to return to Toronto, and will be staying at Westin Harbour Castle, without a doubt. July 17, 2014
Rated 5 out of 5 by Not Impressed with Handicapped, Stroller, Elderly Entrance Hi, To enter the lobby of the hotel, one must climb 3 flights of brick stairs. For those with wheelchairs (my daughter), strollers, elderly, or those unable to do 3 flights of stairs, the handicapped entrance is around the corner, difficult to locate, can only be opened if you have already checked in and have a room key, and is ugly, has spots where tripping is easy, is not clean and smells like urine every day. This area needs to be easy to find, easy to access and clean with flowers and decorations to be completely welcoming. July 13, 2014
Rated 4 out of 5 by Not a bad hotel just one major issue for me The hotel its self was really nice and comfortable what my major issue was that we were swimming in the pool one morning and there was a movie on the poolside tv that was very inappropriate for children i was swimming with my 7 year old around 8am and felt that this was very inappropriate for a family setting i reported this to front desk staff who advised me that the manager had been informed i was very dissapointed that manager had not even offered a quick call to appologise after what children had seen on tv. June 15, 2014
Rated 5 out of 5 by Amazing Service throughout I am always amazed at the responsiveness of the overall team, from the Sales Manager who signed the contract, to the Banquet Manager who had the patience, understanding and knowledge to advise when i needed advise and be patient when i did not have all of the information he needed to the staff, who was always helpful and approachable. The food as always great! July 15, 2014
Rated 5 out of 5 by Summer weekend stay The staff were amazing and quite welcoming. The folks at the front desk really made our visit special. They were able to accomodate a few special requests for our 28th anniversary stay. Thanks to all the staff July 16, 2014
Rated 4 out of 5 by Great Location Excellent Location for events at the AC Centre and the Rogers Centre. Hallways are dimily lit, and looking a bit tired. Ice machine location on floor 20 was creepy! Check in staff was Excellent. July 15, 2014
Rated 4 out of 5 by Well-appointed comfort The Westin Harbour Castle is an elegantly understated gem on the Toronto harbor. July 15, 2014
Rated 5 out of 5 by Dream Achievers team Attending a lia sophia conference at the Westin the staff was most excellent with our needs. July 13, 2014
Rated 4 out of 5 by Convienient Location. The Hotel is in a very convenient location for attractions and shopping etc. The hotel was comfortable and the staff were very friendly.Thought the car parking charges were somewhat excessive and disappointed that there were no benefits granted for being SPG. Overall enjoyed our stay and would stay again. July 11, 2014
Rated 4 out of 5 by Going down hill Staying at this hotel on at least a monthly basis for 15 years I've noticed that the cleanliness of the hotel has gone down hill. Outside my room was a room service plate cover and a plate on the floor which stayed there for 24 hours despite housekeeping passing it dozens of times. Around the corner were four wine glasses on the floor again for 24 hours not being picked up. The sauna was out for my entire stay with no sign indicating it was being repaired. June 20, 2014
Rated 5 out of 5 by Excellent Service. We arrived early at the Westin Harbour Castle Toronto for a 2 day, single night stay. We decided on valet parking and were told we could store our luggage until 3pm check-in. Unfortunately we were told our room would not be ready for 45 more minutes. Front desk offered to buy our drinks and snacks while we waited in lounge. Then for our troubles we were provided with a room on one of the top floors overlooking the lake. Leaving the hotel was just as pleasant with courteous staff and efficient service. Thank you! July 7, 2014
Rated 2 out of 5 by staff are a hit or miss some staff are excellent at there job but others really let the hotel down. The queues at the front desk are really unacceptable . July 11, 2014
Rated 4 out of 5 by Staycation I live in Toronto but rarely make it to the waterfront. The view is wonderful and it was a treat to be able to just sit and gaze at the harbour. July 11, 2014
Rated 4 out of 5 by Love the Westin! The Westin is our go to hotel when in the city! Always very clean, amazing service, and feel safe! We love it! July 11, 2014
Rated 4 out of 5 by Respite from the "Toronto Dig" BEAUTIFUL WATERFRONT VIEWS- GREAT ACCESS TO Toronto Harbour and Toronto Island activities. Nice to be near greenery in the city- especially with all the construction going on. Easy walk to the CN Tower, Rogers Stadium and the Entertainment District. July 10, 2014
Rated 3 out of 5 by Slightly underwhelmed Good hotel for business conferences and gatherings. However, the stay left me a bit underwhelmed. The room key was delivered in a wrongly labelled envelope (mixed up towers) resulting in me taking a tour of the hotel! Rooms were clean and the beds were up to Westin standards. However, the room bar was cleaned up with nothing in it! No robe or shoe shiner in the room made it difficult for a regular business traveler. The shower was not definitely "heavenly", something I have started expecting after staying with them for years now. The restaurants were good and food was delightful. The pool and sauna were good though. June 28, 2014
Rated 4 out of 5 by One small glitch! On checking in to the hotel I was invited to opt in to the environmentally friendly plan in return for a $5 per day voucher. I did and I expected my room to be cleaned daily and get a change of linen after the 3rd day. Neither of these things happened so on check out I enquired and challenged the fairness of the plan. I got a small discount off my account, nowhere near the savings the hotel made by not servicing the room. June 18, 2014
Rated 2 out of 5 by Would not recommend This hotel is dated and is not in a great location i.e. not much of interest in the immediate vicinity. The hotel restaurant is average and looks more like an open bar rather than a nice place to eat. In fact, I couldn't find the restaurant for some time since I assumed it was just a bar area. The rooms need updating. No mini bar, very few complementary toiletries, not a great room service selection. I would not recommend this hotel. Based on price, there any many better hotels in Toronto. June 16, 2014
Rated 4 out of 5 by My stay Good hotel to stay in Toronto except for all the construction going on in the area. July 10, 2014
Rated 4 out of 5 by Quiet and Nice place Very good sleep, confortable and quiet, Well located, few minutes Walk to Ripleys aquarium and CN tower,Starbuck coffee was appreciated July 9, 2014
Rated 5 out of 5 by Great location We had a great stay at the Westin Harbour Castle. Location is great, we could walk all along the waterfront. I would recommend this hotel. June 21, 2014
Rated 4 out of 5 by Charge for WIFI The movies to purchase in the room are ridiculously priced. And the fact that wifi is NOT included in the room (only the lobby) was quite disappointing. July 9, 2014
Rated 5 out of 5 by Can't believe the wait time!! Had to wait 1 1/2 hour in line to check in on Saturday June 28th! I had previously attempted to check in early and was to told I would get a call back in the eventuality that it was possible, which I did but was never told that I didn't have to wait in line when I returned to check in. The lady at the desk told me the manager knew about the wait time and did nothing to remedy it. She did offer a $50.00 credit for the inconvenience which made all the difference. Apart from that unfortunate experience the hotel and room were very nice July 1, 2014
Rated 2 out of 5 by Not the Westin I know and love Dirty underwear on the floor from previous guest, failed to clean room by 5 pm; managerial staff less than accomodating; bar staff rude; key cards inexplicably deactivated July 7, 2014
Rated 4 out of 5 by Nice room great view Room was clean and comfortable spacious. View was incredible. Room service response was excellent. July 7, 2014
Rated 4 out of 5 by conveniently located The hotel is close to everything and it is all within working distance July 7, 2014
Rated 5 out of 5 by Hotel for conferences This hotel has great features organizing the conferences and meetings. The hotel is in the heard of Toronto. July 7, 2014
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