Rated 5 out of 5 by dee68 Our Westin SPG Expierience in Berlin
We had just flew in from Venice from a week cruise in Greece. We were tired, but looking forward to the first time in Berlin. Impressed by the grandeur of this hotel we were greeted with a great smile from the Westin attendant. We loved the fact that without even asking she saw we were a Gold Member and were upgraded to a most fabulous suite. We felt like royalty! Thank You for your great attentive service Westin!
20 de octubre de 2012
Rated 5 out of 5 by avie mr.
The massage was poor, in cramped spaces..the men's and women's locker rooms were small and crowded.
16 de octubre de 2012
Rated 5 out of 5 by DoctorEsq Definitely Worth Visiting
We spent a marvelous week at the Westin Grand Berlin in the Fall of 2012. Our room, a junior suite, was incredibly spacious; the extra room ("sitting area") literally the size of the master bedroom plus bath combined. The hotel staff were extremely accommodating. Housekeeping, room service, concierge, restaurant, and spa personnel were truly exceptional, especially as my daughter has developmental disabilities. The property is immaculate and the location ideal, right on fashionable Friedrichstrasse; walking distance from the major museums and cultural events as well as historical sights. Additionally a quick 20 minute taxi ride from Tegel Airport.
10 de octubre de 2012
Rated 5 out of 5 by Robby19 Fantastic Hotel in Great Central Berlin Location
I'd highly recommend this hotel. On Unter den Linden, the main street of East Berlin, just a block or two from the Brandenburg Gate. Staff made several great restaurant reservations for us without any issues. Happy to store our luggage both before we checked in and after we checked out. Top-notch rooms, a great hotel bar, and a beautiful layout; the grand staircase is very impressive. Perfect for our vacation in Berlin!
10 de octubre de 2012
Rated 5 out of 5 by sixpack Good Hotel some old fashioned rooms
Hotel is good breakfast is plentiful anad of high quality. Some rooms are olf-fashioned (stayed in two diffrent suites one had a modern nice look and shower, one was designed in old-fashioned brown).
4 de octubre de 2012
Rated 5 out of 5 by ana57 wonderful hotel
I think the wifi would be free, including at the rates
3 de octubre de 2012
Rated 5 out of 5 by Sladjana1976 Sladjana Polic
This hotel was reasonably priced and had excellent service. The room exceeds the expectations . I would stay here again and I would recommend this hotel to my friends.
26 de septiembre de 2012
Rated 5 out of 5 by Jeff0704 Great location, outstanding service
This is a beautiful hotel with friendly and attentive staff. The initial room was not what we expected, but the Guest Relations Manager more than made up for that, as soon as she was informed. The Head Concierge was warm and very helpful in arranging tours etc. This left us with a beautiful memory, not just of the hotel but of our visit to Berlin. The hotel is located near major attractions and bus tours. We could not have asked for a better place to celebrate our special occasion. Highly recommended.
25 de septiembre de 2012
Rated 5 out of 5 by Dixon Extraordinary in Every Way
Our third stay at this extraordinary hotel property within the past year. Staff are most courteous from the bell staff to the housekeeping staff. The rooms are well appointed and very clean. The 'hop-on hop-off' bus stop is across the street from the hotel. There are numerous restaurants, coffee shops and bars in walking distance from the hotel. It is also close to shopping areas (H&M is across the street). Although there is not WiFi at this hotel, there are plenty of hot spots just outside the hotel including a Starbucks. Ask to include the continental breakfast with your room upon checking in. It is a small amount for a great buffet with a variety of Western type food choices as well as your typical European breads, cheeses and sliced meats. You can't go wrong if you choose this hotel.
8 de septiembre de 2012
Rated 5 out of 5 by Waldo99 Westin Grand in Berlin is a Winner
This hotel was reasonably priced and had excellent service. The room exceeds the expectations of most people. I would stay here again in a heart beat.
21 de agosto de 2012
Rated 5 out of 5 by Cram Poor fitness center
Overcrowded fitness at peak hours (8am) with 2 out of 3 bycicles out of service...
18 de agosto de 2012
Rated 5 out of 5 by dana dana
the hotel is very good except construction outside the hotel that makes noise and u bhan station outside the hotel that is cut off as a result of the construction
28 de julio de 2012
Rated 5 out of 5 by Ling Comfortable Oasis in Beautiful Berlin
Warm and friendly staff, knowledgeable concierge service, comfortable and relaxing room.
13 de julio de 2012
Rated 5 out of 5 by NYMC 4th of July in Berlin
We had two rooms, one on street side, one on garden.---Street side was subject to construction noise on Friedrichstrasse which precluded late sleep-in Garden side was silent and lovely.-----Easy to find, easy to come and go----English 24/7 no probelm (we were spoliled)---Rooms were humid, and we had limited control on AC.-----Rooms were large, and quickly cleaned each day; bathrooms were luxurious for European standards.---Bathtub is too high off floor, and difficult to get out of.---Would stay again.
9 de julio de 2012
Rated 5 out of 5 by Robtheglobetrotter Great location
overall a great stay in a great location with great service. A few minor points to note here, but I wouldn't let it stop you from staying here: 1. lighting in the lobby bar/restaurant area is dim at night, making it hard to read or work on a laptop 2. I stayed in room 313, the "spa suite". The shower was incredible, but the bedroom lacked drawers to put things like underwear, socks, t-shirts, etc. 3. I had trouble to get the A/C cooled down to my desired level, but at night open windows brought in plenty of fresh cool air so no problem.
30 de junio de 2012
Rated 5 out of 5 by Bonita Great Location
The Westin Berlin is a MUST. It is in a perfect location, you can easily walk to main sights or access public transportation steps away from hotel. THE STAFF IS WONDERFUL, they make you feel at home upon entering hotel. We have stayed there twice and will visit again soon...breakfasts are delicious too!
20 de junio de 2012
Rated 5 out of 5 Fantastic
A very impressive hotel from start to finish
7 de junio de 2012
Rated 5 out of 5 by ChazBNE Good Hotel, Nice Stay, but...
We received a very warm welcome at check-in, got recognition for my SPG Gold status, and were given a room on the top floor (though no upgrade per se).
I had requested a bottle of Champagne be chilled and in our room, as we were celebrating an anniversary, and this was there, along with some nice strawberries.
Our room was spacious by European standards, and the same for the bathroom.
The Westin Grand Berlin met our expectations, with one exception: both times we engaged with the Concierge (two different people), they were not all that friendly, and did not have the level of knowledge and information that we expected.
7 de junio de 2012
Rated 5 out of 5 by Lala Great Service & Central Location
We have stayed several times at the Westin Grand Berlin and each time have been very pleased with the service. This April, my husband forgot some clothing in the room and when I called the hotel, they easily arranged to ship the items back to our home address. This is our favorite hotel in Berlin.
2 de junio de 2012
Rated 5 out of 5 by skim730 Great hotel, central location
Very pleased with our stay at The Westin Grand Berlin. Received upgrade to a suite (#235) due to the hotel being fully booked and it was absolutely gorgeous! The only slight downside, no fault of the hotel, was that there was street construction just outside the room which started a bit early in the morning. Windows are well soundproofed though so wasn't terribly disruptive.
Very centrally located in the city for sightseeing, just steps away from the Brandenberg gate and many other historic monuments. Staff was very quick to respond to our requests. A very clean and elegant hotel.
30 de abril de 2012
Rated 5 out of 5 by RafKam Excellent
In terms of location, it doesn't get better than this: on Friedrichstrasse, a few steps from Unter den Linden. This used to be the most luxurious hotel of the old DDR, where all foreign dignitaries would come and stay. Today it's better known for it's huge stairwell, a favourite spot for wedding photos.
Despite it's grand past, this is more of a solid 4 star hotel, which is not a bad thing. The room rates are very reasonable given the location, the rooms are spacious, but service is a small step down from a 5-star. At check-in no visible platinum upgrade was given, at least certainly not to a junior suite or a room with a view. Instead, we got a room at the new wing, a fair walk from the lifts, which was characterless but did feature a tiny balcony (with a view to an inner courtyard).
Room service was actually very good: we especially liked the healthy breakfast option. And the main restaurant spread for breakfast was very good too, albeit on the expensive side...
We realy liked the joint venture with New Balance to provide running gear free of charge to guests. Unfortunately they didn't have any clothes in our size (medium!) so we ended up jogging around Berlin in oversized clothes! I understand this is a trial programme which if successful might be rolled out across more Westins and I think it's a great idea. It even provided us with best running routes around the hotel, etc.
Concierge was definitely best avoided, as none of the recommendations suit us in the least. Nothing about the service here made us feel like we were staying in a unique hotel: this felt very much like a upper middle-range city hotel and I guess that's fine, but a little disappointing given the unique setting. Still, this is a tight ship and for this reason I'm giving it a 5/5.
23 de abril de 2012
Rated 5 out of 5 by Johnin92264 GRAND
Great location, stunning lobby,friendly staff,clean quiet rooms. The abience is very pleasant.
Bad : the bar serves medicinal portions for astronomic prices.
14 de febrero de 2012
Rated 5 out of 5 by mike36 Outstanding`
I've never written a review for SPG before, but this hotel deserves the effort. The staff was incredible from check-in to check-out. The room was the nicest and largest room I have stayed in throughout all of Europe. The indoor pool and spa services were incredible. The food just as good. All of these were delivered and executed with a smile. My only complaint, would be after the massage, we were given a glass of tap water instead of a bottle of water. After spending a couple hundred Euros on the service, I think it would be a nice touch to give a $.30 bottle of Nestle than just the plain tap water. Bravo to management and the staff. You guys certainly are doing something right!
22 de diciembre de 2011
Rated 5 out of 5 by WorldTraveler Excellent Service and Great Room
Our stay at the Westin Grand was wonderful. The staff were very helpful, we received a nice room upgrade due to our Gold status. The room was clean and the location was great.
28 de octubre de 2011
Rated 4 out of 5 by anoushka very nice hotel. Location, location, location!
If you want to go to the Museums (Insel Museum), the location is good, a 15 minute walk through Unter den Linden.
It is just side by side with the famous "Komische Oper" with very good programs.
The breakfast is a must with lots of variety of fruits, drinks, eggs, juices, salads, cheeses.
The staff is cordial.
the rooms with the view over the inner garden are the best ones as they offer silence and quietness.
5 de marzo de 2014
Rated 4 out of 5 by Traveler111111 Great location
Nice facility and perfect location in Berlin Mitte. Close to many cultural and historical attractions as well as shopping. Underground just in front of the door
7 de febrero de 2014
Rated 4 out of 5 by Manuel Business Trip
Very nice Hotel in the centre of Berlin. Has great facilities such as a gym. swimming pool and so on.
25 de enero de 2014
Rated 4 out of 5 by Vianney Excellent and can be perfect
This hotel is excellent and will be perfect if there is coffe facility inside the room
8 de enero de 2014
Rated 4 out of 5 by sami198 Old times never cames back
Unfourtunalelly I have a very discordant position to this hotel, about over 25 stays here since 2001.
There was a big recunstruction at 2007: the large restaurant has gone away with his fantastic price/quality relation f.ex.the great wine list has gone away to Leipzig Westin, so the waiter me told later.
You can"t imagine, that there were today a lot of other kind buisness affair romes .But this was a evantually economic desions, bad for our costumers.
The space where
the atriumis today, was much larger,n all was todally great, now there is nothing for a reclamation, but I remember the good old times...
The breakfeast I have enjoyed over all restaurants in the starwood groups is the best even in this days, but the price has terriibly rised over the hill !
The old stuff, who nows me,is the reason,I will come back, is fantasic !!!!
One good point is in the idoor-pool,who is a separat sauna for woman and men, what is normal in finland but not in germany.
The security can been better, like in other hotels of this group: today it has been a MUST to go with the lift only with yours hotel card
The blog will appear, so I hope, not like the review,i write about the Sheraton Offenbach this october,where was amoung of critisme.
6 de diciembre de 2013
Rated 4 out of 5 by mrcport Very Central Location
Very quiet and comfortable hotel. There was construction on both the cross streets but one would never have known it. Breakfast was good quality and the staff was vey friendly and assisted us when we needed them.
17 de noviembre de 2013