Rated 5 out of 5 by steve50 Consistently Great!
Multiple visits per year over the past number of years. Consistently great service. The rooms are always clean and comfortable, terrific staff and wonderful food. Best accommodation in the village and one of our favorite destinations period.
August 22, 2012
Rated 5 out of 5 by Kingstown5 Beautiful Hotel
We stayed 5 days with 3 kids and everyone had a great time. The room was huge and very clean. All the staff were so nice and friendly. A high chair and crib was provided in the room. It was a great stay in a great place, highly recommend.
July 31, 2013
Rated 3 out of 5 by Lucas11 Great hotel staff and room. Poor food quality and sevice
I would recommend the hotel for room quality and hotel staff quality. I would however tell them not use the O&B facility. The food quality is poor, the service was fair, and over priced for the quality of food and service.
September 6, 2013
Rated 4 out of 5 by Dan76 Great location, great hotel, ok rooms
hotel is lovated right at the base of Blue Mountain. it has great ameneties; lobby and meetings rooms are great.
Guest rooms are tired and in need of renovation; the best thing going gor the rrom is the bedding... simply amazing!
October 4, 2013
Rated 5 out of 5 by mncx The staff are friendly and helpful
Love the fireplace making the stay warm and welcoming. Could have been better if the robe that supplied are made out of terry cloth type of material. Other than that it makes it feel like home.
December 16, 2013
Rated 1 out of 5 by BlueMountain2014 You don't get what you pay for
The hotel amentities and service did not align with typical Westin properties nor are they refelctive of the price
January 27, 2014
Rated 3 out of 5 by Rusticator Nice place but...
Paying $300/night and then being asked to pay another $9.99 for wi-fi - feels tacky.
Also the guest parking lot - when it rains it's a mess. The hotel should invest in at least some gravel.
Otherwise it is a nice hotel.
October 21, 2013
Rated 5 out of 5 by Charlie The staff here is beyond wonderful.
After a bad start to our vacation at another hotel, the Westin staff made sure that everything was corrected and that we got exactly what we asked for. Kaitlyn and Nick are two wonderful staff members who deserve to be recognized.
April 2, 2013
Rated 5 out of 5 by hedgehog Great hotel but charges for wifi even if SPG member
Westin Trillium is a great hotel with really nice rooms and bathrooms. It has three outdoor pools even in the winter, and it has a great restaurant though this most recent visit the food wasn't as good as previous visits.
March 12, 2013
Rated 4 out of 5 by JMI3 Worth checking out!
Nice, clean, family friendly hotel. We saw lots of dogs, wish now we had taken ours!
Found it a bit pricey for the smallish room and we both had very squeeky beds. But overall a great time was had, grounds are beautiful.
August 23, 2012
Rated 5 out of 5 by AdamK Awesome hotel in a fantastic location
Beautifu hotel offering large suites for families. The staff intially did not go out of their way to help with our many bags. The restaurant food was awesome, although the service wasn't worth the 17% gratuity charged.
August 2, 2012
Rated 5 out of 5 by Restandrelaxation Upscale hotel but with warm and friendly staff
We spent the May long weekend at the Westin. The entire experience exceeded our expectations. The room was amazing. The beds were truly comfy. The kitchen was fully equipped. The room was clean. Great stay.
May 22, 2013
Rated 4 out of 5 by anger Great Weekend. Getaway
First time going to Blue Mountain. Our stay was very enjoyable and relaxing. Staff made our stay very pleasant especially Justin the pool boy.
We would recommend this hotel to all our friends and family.
August 1, 2012
Rated 5 out of 5 by buzzc 1st time
this was my 1st time staying with Westin in Collingwood . Love everything .I do wish I was staying there not because of business so I could take more time to enjoy what the hotel and area has to offer!
July 2, 2013
Rated 5 out of 5 by Chris2687 Best Hotel Ever
We booked this hotel last minute and were wonderfully surprised. Beautiful decor and room layout - very spacious. The staff was extremely friendly and helpful. We are already planning our next visit!
July 25, 2012
Rated 5 out of 5 by JZ88 Hotel was great - except broken faucet
The hotel was amazing. The only thing we noticed was that there was leaking faucet when we had entered. Nevertheless, it was repaired immediately. Would absolutely recommend to someone else!
January 17, 2013
Rated 5 out of 5 by MacD May 2013
Everything about this stay was excellent. I'd particular like to say that the restaurant staff was Outstanding. Our last convention I remember the restaurant staff then was awesome as well.
May 11, 2013
Rated 5 out of 5 by TAO74 Gorgeous hotel
came here on my own for annual planning session and a beautiful, relazing atmosphere to catch my thoughts. Room was an upgraded suite with gorgeous view and fireplace. Will come back soon.
December 3, 2011
Rated 5 out of 5 by dodi Great Stay
What an awesome time at the Trillium! First time ever at Blue Mountain but definitely not the last. Nice resort, clean and comfy rooms, spacious property, comfy pool, walk to the village.
July 20, 2012
Rated 4 out of 5 by TBBB Hotel Review
The staff was very helpful and courteous. Additionally they were very obliging in accommodating our requests during the stay. Always a pleasure spending time at this resort hotel.
August 5, 2013
Rated 3 out of 5 by BiBi77 Hotel smells very clean
The pool area needs lots of work. The water looks very foggy and dirty. We had to pay to go to the plunge b/c my girls found the pool dirty and very rough on the pool floor.
July 16, 2013
Rated 5 out of 5 by Yoda Hotel Features
the staff were very helpful,engaging and were always ready to assist.
The hotel was beautiful and easy to navigate to other locations.
We will look forward to our next visit.
August 8, 2012
Rated 5 out of 5 by Ruby10 Met my expectations
Bed very comfy. Staff very friendly. Great place to stay, but my only complaint is that they charge for internet and parking where most other places at Blue Mountain do not.
May 20, 2013
Rated 5 out of 5 by MrsCP This Hotel is like a private Condo
From the moment we checked in, the enthusiasm of the staff at the front desk and at the front door was exceptional. The restaurent always is delicious, a perfect stay !
October 8, 2012
Rated 3 out of 5 by Sarah03 Mixed feelings
Hot tub/pool area is great.
Housekeeping was great.
Front Desk staff when I checked in wasn't so friendly. Room was missing screen to balcony and view was blocked.
August 1, 2013
Rated 4 out of 5 by murray Everything you need in one place
Service and amenities are as advertised.
I forgot my shoes for the gym and was provided with a pair!
how good is that.
Staff very attentive and room was perfect
February 3, 2013
Rated 4 out of 5 by sportyChick great 4 season destination
Beautiful fall color views from every room. Hotel is well kept, rooms have everything you would need. Outdoor hot tub had plenty of room and was perfect temp.
October 11, 2012
Rated 5 out of 5 by Delia40 Great Place
Enjoyed the restaurant amazing, room was beautiful, the place itself was great. Ammenities were great, took advantage of them. Very well put together place.
April 1, 2013
Rated 5 out of 5 by PMKD Awesome hotel
We just got back from Blue Mountain and we can't wait to go back. The hotel was very clean, and the staff extremely friendly! Great family getaway!
August 31, 2012
Rated 5 out of 5 by Donny36 Verrrrrrrrrrrry nice place to stay
We loved our time at this hotel. All activities are less than 5mins walk and love the look of the hotel. We will definitely come back next summer
July 22, 2013