Rated 3 out of 5 by Traveler81888 Decent Hotel - Nice Property
The hotel isn't up to the standards of most Westin properties. The staff are nice, the property is in a nice location, however the rooms and food is well below par. Ok visit, but not a Westin!
March 11, 2013
Rated 5 out of 5 by Travelmom Great location, great hotel
The hotel was beautiful. Located right on the river with free ferry shuttles to the restaurants and shops. We spent a lot of time at the pool and experienced friendly and accommodating staff.
April 6, 2013
Rated 4 out of 5 by Birthday2013 Good Experience
Hotel and room was very nice. I had a few issues that could make my stay perfect. Item one is parking, with gated self parking it was not clearly posted that guest will park for free. Second issue I had was check in when I entered the lobby it was not clear where guest
check in two counters were present one on the left and one on the right. Both had signs that said preferred guest. As far as I know I'm not a preferred guest or returning guest. I was told by a employee walking by to go to the right desk. Upon asking the associate why the sign is marked that way she said everyone is preferred, confusing. I mentioned that the sign is confusing and should be taken down she replied it's company policy. Another issue is I asked the associate during check in if I can get a quick check out in the morning and could a
ticket be placed under my door she said yes. I did not get a receipt under the door in the morning. My last issues is a minor one the sheets were just draped over the mattress it was not tucked in. I wouldn't have noticed if it didn't look so sloppy. My dining was very good and the hotel property was also very good.
November 3, 2013
Rated 5 out of 5 by debra beautiful resort
The staff was so helpful, the room was great. The pool was wonderful. I don't normally pay the upcharge for the rooms with a view but did and I highly suggest the extra $ for the river view.
June 20, 2012
Rated 5 out of 5 by MG123 Beautiful and nicely kept
I really enjoyed my stay at this hotel. The people were nice. The rooms were well kept. The hallways were a tad cold, but that's not a big deal. The view of the harbor is gorgeous!
September 19, 2013
Rated 5 out of 5 by FreddyD6 great stay
We really enjoyed our stay....beautiful hotel...the complimentary ferry to downtown was great ...our Jamacan bartenter ( wish I remembered his name )was great...lobster and steak was delish
October 13, 2012
Rated 2 out of 5 by Reynolds7001 Don't use until restaurant is fixed.
Hotel is clean, nice and in a good location. Good service is not good with the restaurant repairs. First meal was terrible. Couldn't get the second meal served so finally just gave up.
April 4, 2013
Rated 5 out of 5 by jayf Front Desk
Our experience at the westin was excellent. It started with the front desk. Kellie checked us in with a smile and made the experience extremely pleasant. She is an asset to the hotel.
April 8, 2013
Rated 5 out of 5 by pggd very comfortable
This hotel is definitely comfortable, services are very good (parking area, ferry boat to Savannah down town). Ask for the rooms with a view on the river.
November 2, 2013
Rated 5 out of 5 by cgb864 excellent
Met and exceeded expectations. Room amenities and bed were outstanding. Recomendations would be to have a bit more user friendly TV menu and an "adults only" outside lounge area.
June 19, 2012
Rated 5 out of 5 by Silver2008 This hotel is a wonderful place to have meetings or vacation.
This hotel is a perfect spot for your meetings or vacation. Our meeting room was perfect for our group and the food was excellent. Also, the rooms are spacious and comfortable.
May 20, 2013
Rated 5 out of 5 by Boxrmom Excellent Location
Loved this property. It's in a great location, with easy shuttle service to downtown area. The hotel is clean and provides great service. Easy walk to the Convenvtion Center.
March 4, 2013
Rated 3 out of 5 by rk42 reservation
I had a king room with a balcony reserved and even had paper work to show this, and eneded up with 2 doubles instead. This is 2nd time this has happened at this Hotel to me.
January 3, 2013
Rated 5 out of 5 by LadyDi160 This hotel location was great.
Views from the hotel was nice of Savannah and the golf course. Food was very good. Room was really nice and very clean. Staff was very friendly and check in was very easy.
December 28, 2012
Rated 5 out of 5 by Monique Excellent Hotel
This is a very nice resort with everything you need on site and a convenient, short ferry ride to downtown Savannah. I hope to return for another visit in the near future.
January 22, 2013
Rated 5 out of 5 by Becky77 Hotel
Awesome view of riverfront...great amenities...room itself more of a basic room...not what you expect for the $. Would stay again because the other features were fabulous.
September 5, 2012
Rated 3 out of 5 by Amie Good Location
I books room 6 months in advance. I requested an upgrade to river an pool view.when I arrived, I the room I received was parking deck view and first room by the elevators.
September 12, 2012
Rated 5 out of 5 by Daculasmith Awesome service and quality
Everyone was so helpful, the room was outstanding, the view was great. The value for the cost was exceptional. I have already recommended it to many and will to many more.
August 8, 2012
Rated 4 out of 5 by JBL4Marshall Business Traveler
This hotel met the needs of the conference and my personal expectations. The room rate was higher than expected considering previous stays in the Savannah Riverfront area.
November 12, 2012
Rated 5 out of 5 by LPJ7 Beautiful hotel, great staff
The room was beautiful and the employees exceptional, especially the concierge Merry. She really knows the area and made my dining experience at Chart House a treat.
February 23, 2013
Rated 4 out of 5 by Red67 This hotel was very
This hotel was very clean, staff was friendly, room service excellant. Food was overpriced. Fifty dollars for two hamburgers, two bags of chips, and two sweet teas.
September 4, 2012
Rated 5 out of 5 by GA49 Great staff
The Westin Savannah was great. Me and my wife were married the other day and the staff and location of the Westin made it perfect.
November 3, 2013
Rated 5 out of 5 by wallybygolly A Beautiful Resort
We enjoy staying at this hotel. This was our third visit and we always have a wonderful time. The facility is beautiful, the staff is very friendly and helpful.
May 18, 2013
Rated 5 out of 5 by PLD777 Wonderful staff and great location!
I was pleasantly surprised by the beauty of this hotel. All of the staff I encountered went above and beyond; polite and genuine. I highly recommend this hotel.
January 17, 2013
Rated 4 out of 5 by Doc104 Great Hotel and food
We enjoyed our stay at the Westin Resort Hotel in Savannah. We will highly reccomend the hotel and wonderful food to all our family and friends.
October 7, 2013
Rated 3 out of 5 by Jennifer02 Just Short of Excellence
My husband and I stayed at the Westin Savannah for our 8th wedding anniversary this past weekend. We love the Westin and have stayed at different locations in the past. Given our past experiences, we booked our trip expecting to have a stress-free weekend while the kids were with my in-laws. Imagine my disappointment when we're getting ready for dinner and I could clearly hear the kids in the adjacent room singing a cute rendition of “Eye of the Tiger”. (It appeared as if the door shared between our rooms was paper thin.) The family was not excessively loud, we have kids and understand, but waking up to the tune of "Happy Birthday" in the early AM during our rare couple’s weekend was less than ideal. Aside from that, the river view was lovely and we enjoyed that we could ride the ferry into Savannah and leave our car parked the entire stay. Dining at Aqua Star was excellent and their drinks were delicious. The Heavenly Bed and Shower were as amazing as ever. It’s just a shame about the noise level heard between these rooms - or it could have been 5 stars for us. Don't know if we would stay here again but [if we do] I would ensure that we do not get assigned to one of these rooms upon check-in (assuming that is an option, of course).
December 23, 2013
Rated 4 out of 5 by Triman60 Over all stay was good
Our stay overall was good. Our only concern is the beds. Queen size would have been better. The double beds were comfortable, but small for the for of us.
August 12, 2013
Rated 5 out of 5 by Vin99 Resort Fees
Not sure I agree with the resort fee. I think there is going to be a potential issue with this fee.
Would hope you can re-think this.
Love the brand however.
January 3, 2013
Rated 4 out of 5 by Vickie128 This Hotel met many nice features
We are from the southern part of Michigan and after driving 1000 miles it was nice to have the ferry boat to take across the river for shopping and eating.
June 8, 2013
Rated 5 out of 5 by GPT5959 Great service
All staff members were fantastic and provided me with great service during my stay.
December 7, 2013