Rated 5 out of 5 by Daniel21 perfect getaway
I stayed here for the weekend before being deployed with the military and I truly enjoyed the resort amenies and the area attractions. the room was clean and staff was attentive to our needs. - the MOD Lauren B. was extremely helpful and attentive- great job-
June 22, 2012
Rated 5 out of 5 by Darmel49 First Rate Friendly and Accommodating
The site staff was friendly, helpful, and very accommodating at all times. The room was wonderfully comfortable. The reservation staff was helpful and understanding when our conference and travel plans were delayed due to an unexpected snow storm.
February 3, 2014
Rated 5 out of 5 by Ronbaby13 What a find
For our 11th anniversary we made it a weekend...and brought our kids. What a spectacular time we had. Every aspect of this hotel is top-notch. I have traveled extensively worldwide for years and this hotel rates in the top 5 of any place I have ever stayed.
May 20, 2013
Rated 5 out of 5 by TTBM Service
I left my sweater in my room after checkout. I left a message with security and received a phone call immediately. Not only did Steven himself go to my room and retrieve the sweater, he is shipping it home to me. Thank you for the ulitmate customer service.
February 24, 2013
Rated 2 out of 5 by HungryRm2 Poor Service in Restaraunt
The restaurant ruins the experience. Multiple diners complained. I saw one guest ask if he could get the food from the kitchen himself. To bad the rest of the resort is very nice!
April 22, 2014
Rated 4 out of 5 by ginsalias Nice hotel, thin walls
The hotel is lovely and has plenty of wonderful amenities. However, either the walls are thin or the connecting doors on the rooms are not well sealed. I could hear EVERYTHING going on in the room next door and this made it extremely difficult to sleep.
April 1, 2013
Rated 5 out of 5 by Ftz1 Lots of great services
Very nice stay- beds very comfortable as advertised- staff attentive and friendly- terrific eating facilities. One suggestion: provide coffee in the lobby/lounge area so guests do not have to wait in he Starbucks Cafe line just to get a cup of coffee.
September 2, 2013
Rated 5 out of 5 by willie Kindness
It was our 50th wedding anniversary, A bottle of champaign and strawberries came to the room, as well as at the brunch two pieces of cake decorated with "happy 50th anniversary". None of our friends sent them, it must have been the Westin . Thank you.
April 15, 2013
Rated 5 out of 5 by tmom The Westin is a vacation in itself
There was nothing lacking that we needed to be comfortable, entertained, and taken care of during our stay. Everything...room, pool, grounds, and restaurant was very clean. I felt pampered and spoiled by the friendly staff. I will definitely be back.
June 3, 2013
Rated 4 out of 5 by Marti53 This hotel was everything a hotel should be
My husband and I had a fantastic time. We were attending the Savannah Brew Fest for the 2nd time and will definitely be back next year. The staff made us feel very comfortable and were very accommodating. Wish we could have stayed longer than 3 days!
September 6, 2012
Rated 5 out of 5 by Gourmet2go beautiful hotel, great staff, fabulous food
we just love our annual stay here. just perfect for a long weekend break. we always bring our two dogs too...Savannah is very dog friendly. We look forward to seeing Sergei in the restaurant who takes very good care of us, and Edgar in the bar too!
February 23, 2012
Rated 5 out of 5 by Randi A GEM!!!!!
This hotel went way above our expectations. The location is great, the staff were fantastic but the hidden gem is the food. The she crab soup was the best I have had, anywhere. Wonderful activities for families and the kids loved the ferry ride. :)
May 2, 2012
Rated 4 out of 5 by piper1434 Nice hotel but....
Very limited food facilities. Only two places to eat. A very high end restaurant or a bar with food. They really need to a more casual dining facility. Food was an issue every time, Unless we ordered room service and that gets old and expensive.
December 2, 2013
Rated 5 out of 5 by Eddy Stupendous!
I would be hard pressed to find anything to critique negatively about this most inviting property. My only hope is that I have more time to enjoy its many amenities the next time I am in town, which I expect to be soon and often thereafter.
May 26, 2013
Rated 5 out of 5 by Millhouse Nice location
Easy access to downtown Savanah.
May 25, 2014
Rated 5 out of 5 by Sweetpea This hotel has awesome customer service.
Customer Service was over the top with everyone we came in contact. with. Food just outstanding from presentation,taste, temperature. Spa was so relaxing. View from our room was breath taking. Fun, fun, fun, we' re coming back in December.
October 13, 2012
Rated 5 out of 5 by seekingSerenity Exceeded Expectations
Our recent two night stay was the best hotel stay I have had in 2 years; and I travel a lot for work.
The staff was more than friendly, the room was quiet, and the bed....what can I say; like sleeping on a cloud.
Will definitely be back!
January 23, 2013
Rated 5 out of 5 by peewee Staff extremely friendly
My wife and I were both overwhelmed with the kindness and attentiveness by the staff. They always made us feel that we were important. When we come back to Savannah we will be sure to stay there again. This time I will bring my golf clubs.
April 9, 2013
Rated 5 out of 5 by Hal22 This hotel has an awesome staff and very comfortable rooms with beautiful scenery
We went down for a couples getaway and had a fantastic time. The hotel grounds are beautiful and the beds are extremely comfortable. The staff was very helpful and polite. We will return to this location and will recommend to our friends.
August 11, 2013
Rated 3 out of 5 by Annie46 CHECK - IN
I dfidn't get a room until 20:30. The room was great 15th floor with a balcony. I heard some receive vouchers for lunch and an apolygy. I received a sorry card. I was my worst experience since resting at the Westin for the CJIS Symposium.
August 16, 2013
Rated 5 out of 5 by katibug fabulous hotel
Our room had a fabulous view of the river and was absolutely gorgeous. Service was excellent and the room was very clean and staff extremely friendly. Water taxi across the river was another great plus. Would definitely stay there again.
August 12, 2012
Rated 4 out of 5 by MsLynn Great Hotel
I have been staying at the Westin in Savannah, GA for the past 5 years to attend an annual conference. They have always had a great staff, very comfortable room and fabulous access to all the main the convention center and River Walk.
February 14, 2013
Rated 5 out of 5 by doral44 A prefect 3 ring circus!
Accoommadated a huge conference which we attended, held large weddings day abd night while keeping the flow in out and around going inspite of rain and some very needy (demanding) people who thought they were the only people on earth!
May 6, 2013
Rated 3 out of 5 by McCartney4 Our February 2013 Review
I had booked and paid for our visit back in Nov. 2012. Requested upper floor. Called week before just to confirm my reservation and request for floor preference of upper level once again. Arrived and upon check-in I was told "well we are booked solid this weekend so we could only give you 3rd floor." Are you kidding me? Then when we arrive to our room 1/2 of the bulbs are out. Next day go to use the gym & was told I have to take a shuttle over to the building about a 1/4 of mile away. Very deceiving compared to what the website leads you to believe. Leaving off on a positive note: The location of the Westin in a whole was very convenient to River St. The breakfast was superb (ordered Eggs Benedict) although felt $54.00 for 3 people to have eggs was very pricey. We as a family have stayed in a lot of Westin Resorts and found this one to fail our expectations of the quality that we are used to by Westin Resorts. Perhaps it would also be helpful to have an option to notify already booked patrons that there is a huge convention the same days as your stay.
February 18, 2013
Rated 2 out of 5 by Donna54 This hotel was highly disappointing
I stayed at this hotel many times and was greatly satisfied but my last stay which was 3/21/14-3/23/14 was a big disappointment. I asked for early check in and was told when I made the reservation it would not be a problem. I did not get my room until after 1:00 pm. We were with another couple and asked at reservation to make sure we were on the same floor. When I checked in we were to be placed on floor 15 and my friends on floor 12. We spoke to 3 different people to assure this would not happen but it did anyway. They finally got us on the same floor when they realized our frustration. They offered us free breakfast but that was already included in our room rate and then they sent us champagne and a note of apology. I appreciate the thought but I do not drink champagne. Once I checked into my balcony room that you have to pay extra for, we could barely get the sliding door open. There were cobwebs in the corners on the inside of the room where the sliding door closes. Needless to say I was really disappointed and will probably stay on the other side of the river next time I visit Savannah.
March 24, 2014
Rated 5 out of 5 by J1234G Great River View, comfortable beds
The rooms were well kept. The hotel was efficient and comfortable. Enjoy staying here on the waterfront.
May 7, 2014
Rated 5 out of 5 by fudge breakfast
Great hotel and location. I only have one dislike, the breakfast food has no flavor. To be a good southern hotel you have to have a great tasting breakfast. Also, $20 for grits, eggs, and bacon that has no taste is not acceptable.
January 14, 2013
Rated 4 out of 5 by Traveler Westin Savannah
Attractive hotel, fine restaurant Acqua with a very personable and pleasant service person, Paige, for dinner on Feb 28th. Guest room needed paint touch ups in several places in the bathroom, but guestroom overall was comfortable.
March 4, 2013
Rated 5 out of 5 by Dean72 The Christmas decorations were amazing
The Hotel staff is extremely friendly and accomodating. The Christmas light show and the animals were amazing, great for the whole family. The food at the Aquatstar restaurant is excellent and we enjoy the variety of the buffett.
December 27, 2012
Rated 5 out of 5 by Nannna wonfergul experiemce!
LOVE THE ORCHIDS! Brought back many of my mother. Had a wonderful Mothers Day!
May 13, 2014