The Westin Columbus

  • 310 S. High Street
  • Columbus,
  • Ohio
  • 43215
  • Estados Unidos
  • Mapa

Quartos e tarifas

Fechar
  • Para estadias superiores a 90 dias, ligue para 866-539-3446.
  • As reservas são aceitas com até 550 dias de antecedência.
  • Por favor, verifique novamente as datas.
1 quarto 1 quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 3.7 out of 5 by 343 reviewers.
Rated 5 out of 5 by Great hotel experience Beautifully appointed hotel. Very clean. Loved the latest spa-like showers. Everyone was extremely professional and attentive to our every need. This is a fantastic hotel. We had an issue with our room upon arrival, but it was quickly fixed and we were more than compensated. A great hotel experience. April 20, 2015
Rated 2 out of 5 by Worst Westin In the Collection Mold in shower, no sleep due to noise level, worst Westin I have ever stayed in and it should just be torn down. April 16, 2015
Rated 5 out of 5 by Great staff The staff was incredible. Joyce (housekeeper) Korea (front desk) Jennifer (front desk) Thomas (front desk) Jolene (front desk) Aaron (bartender) They were all very attentive and pleasant and if for no other reason then this I will be staying at this hotel again. March 26, 2015
Rated 5 out of 5 by Great Value and Friendly Front Desk Staff I am very happy that we were able to stay at the Westin Columbus. It was an enjoyable experience and a great value! The hotel is centrally located so it was easy to navigate the city for being out of town guests. The only down side is that you are required to pay $24 for parking regardless if you do valet or not! We were very pleased with the service we were given by Jolene! She accommodated us very well and made check-in very easy! Thanks to you Jolene! March 18, 2015
Rated 2 out of 5 by Not living up to Westin Standards Certainly not Westin material. Historic yes but no excuse for poor service. No self parking forces you to use valet which is confused and unresponsive. The restaurant is terrible. Their buffet does booth offer the typical selection of Westin super foods and quality offerings. The wait staff is oblivious to customer service. Waited for 15 min just to get a menu and coffee. After complaining and ordering with someone who appeared to be a supervisor I was greeted by waitress 10 min later indicating that the person who took my order did not understand the order. 10 min after ordering again they came out to ask what I ordered again. Rather than miss my flight, I opted for the buffet which was terrible. All in all, this property needs more attention to service and recognition of loyal customers. February 10, 2015
Rated 5 out of 5 by Beautiful historic hotel has plenty of character and quirks I've been staying consistently at this hotel for the past several months. As others mentioned, the rooms can be small and sometimes feel a bit cramped, but it's still not bad. A hotel this old will have some character, but it's easy to enjoy for what it is. It's also impossible to beat a Heavenly Bed. The staff is a little inconsistent, but always quick to fix any mix-ups. Overall, I have really enjoyed my time staying with this hotel and recommend it. January 8, 2015
Rated 5 out of 5 by World Class in Columbus After several stays at this hotel since 1996 (the hotel's centennial), the associates consistently deliver memorable experiences. If you have a pet, the hotel provides the famed Heavenly Dog Bed - a treat. A special thank you to Brian Crooks as I hosted my parents for a very special weekend. January 2, 2015
Rated 4 out of 5 by Great staff Stayed here with friends to celebrate a birthday. I can't say enough good things about the staff. Everyone was friendly and helpful, but Paul Porter really made my stay great!!! Room was nice, bed was great. December 31, 2014
Rated 3 out of 5 by Not bad if you can get a deal. Beautiful facilities. Beds are great. HVAC was loud and slow. Poorly lit bathrooms. Room service was horrid. I used it 2 mornings for breakfast. The first day was slow. The second day was a disaster. That meal was comped after and hour and 3 trips. I ate at the bar one night and the service was horribly slow. I sat for 20 minutes while employees chatted. I stay downtown at least 2 weekends a month and have never had to pay for internet.The people above me sounded like a herd of elephants. I'm really not a picky person I just did not have a good weekend here. It could of been a fluke, December 8, 2014
Rated 5 out of 5 by Very nice hotel The staff was exceptional. The beds are always perfect and the character of the older hotel was very nice. December 4, 2014
Rated 5 out of 5 by This hotel has beautiful features and wonderful staff Wonderful stay in a beautiful room. Very spacious with a fabulous view of Columbus. Staff can not be any kinder. Felt valued and pampered the entire stay. Needed help with a few things and everything was taken care of. Will recommend this hotel to everyone. November 17, 2014
Rated 5 out of 5 by Exceptional My stay was great. Not a problem, but since I was only one person my room was small but adequate, just used to larger room. Pluses clean, bed comfortable, restaurant excellent. Staff exceptional. Checkin staff person remembered my first name when I walked up to counter to ask a question two days after checkin, how awesome is that. Old hotel but very well updated, actually beautiful , impressive lobby.. Only one little thing the shower was old looking but worked fine no problem with operation of shower November 17, 2014
Rated 5 out of 5 by Great European style hotel Architecture is beautiful and staff accommodating. Great stay and I will be back. November 10, 2014
Rated 5 out of 5 by This hotel has amazing staff. Stayed @ this Westin for a conference. The hotel is amazingly clean. Staff made my stay perfect. Always smiling and receptive. So quick to keep glassware & dishes at the cocktail reception picked up and removed. Front desk "Samir" is an amazing employee. He is so polite and genuine. Handled all of my enquires with genuine concern/attention & poise. Would highly recommend this hotel. October 27, 2014
Rated 2 out of 5 by Housekeeping and desk staff needs improvement; not up to Westin standards This Westin property needs improvement and is not on par with others in the brand. First, the positives: the property is historic but updated, the gym facility is excellent, and there was no line to check in or out of the hotel. However, upon check-in, I was told no upgrades were available (SPG gold), and I was assigned to a small interior room with a courtyard/roof view. The principal issue was that my room was not clean: there were hairs on the fitted sheet, the mattress pad directly under the fitted sheet on the bed was stained and laden with hairs and lint, and there were long women's hairs in the bathtub/on the shower curtain. The room also had some smaller issues; a light was out above the closet, the magnifying mirror in the bathroom was coming loose from the wall, and the handle of the hair dryer was greasy. When I raised the lack of cleanliness with the desk attendant at checkout, it was ignored. She came across as unfriendly, harried, and overwhelmed--working the front desk alone with guests trying to check out and the phone ringing repeatedly. I had dinner at Thurber's in the hotel during my stay. Service was attentive but slow; food was acceptable except for one of the worst steaks I've ever had in a restaurant. The ice cream dessert was rock hard and served--amazingly--directly in the carton. Overall, a disappointment. Not worth the SPG points October 24, 2014
Rated 4 out of 5 by Very Responsive Staff A few things needed fixing. These were done immediately and graciously. The strong culture of client service comes from the manager down. October 20, 2014
Rated 4 out of 5 by Ths hotel has wonderful staff! We had such wonderful staff helping us when we needed it! October 13, 2014
Rated 4 out of 5 by Beautiful lobby This is a beautiful hotel with the charm of old architecture. Beds were great, room was a little difficult to get comfortable due to odd placement of full length mirror and little space for necessities in bath. A couple of suggestions I would make would be to move the full length mirror to the inside of closet door. It was useless in our room as you could not get in front of it. Since the bathrooms have so little space I would move some the amenities to the tub and the Kleenex and cups to anther location. There was no place for guest items without it dropping on floor. These are small things and the hotel is truly lovely. We would definitely stay again. September 30, 2014
Rated 4 out of 5 by nice location This is my second stay in less than a year. I do not travel much, but found myself in town over weekend for a show in Oct 2013 and a wedding Sept this year. Wedding party booked a group. The stay is always good and my only true regret is not being able to sleep on a queen size bed with my wife. I am 2 for 2 with your double beds. Thank you September 8, 2014
Rated 4 out of 5 by breakfast I thought the breakfast buffet was lacking. It was not hot and lacked seasoning or flavor. August 28, 2014
Rated 5 out of 5 by great wedding venue The ballroom at the Westin Columbus was the site of the most beautiful wedding and reception I have ever attended. Kudos to the staff! August 27, 2014
Rated 4 out of 5 by Good time was had by all We stayed at your hotel for a family wedding. We knew rooms were small at the rate and that was fine. We had trouble locating the trolley to the ceremony as your desk staff seemed to know nothing of it??? I left my cell phone in the car upon checking in and your valet immediately retrieved it for me. Great service. Brunch with friends was lovely and our waiter (David??) was wonderful. August 27, 2014
Rated 4 out of 5 by Room service was terrible The hotel is beautiful and the front desk staff and valet were great. However, we ordered room service for breakfast. It did not arrive on time, so I called the front desk and the attendant apologized and said it was on its way. We waited another fifteen minutes and when it still had not shown up we checked out and went elsewhere. That was a disappointment, since we were really looking forward to breakfast in our room. We would stay there again, but would not order room service. August 25, 2014
Rated 3 out of 5 by Wedding Weekend Older building in need of updates. Rooms are small, furniture old and tired. But, we did have a nice view. Shuttle service to wedding venue was unreliable, service not available as stated in wedding information. Outrageous daily charge for valet parking. The wedding was fun, but the hotel could have been better. August 25, 2014
Rated 1 out of 5 by Westin? Trash in my room was not cleared when I checked in. One of the table lights was not working. I could clearly hear the guest conversations in the next room!!!! August 22, 2014
Rated 5 out of 5 by Excellent hotel Truly enjoyed my stay. Late arrival, welcoming staff and great night sleep. August 21, 2014
Rated 4 out of 5 by Westin Columbus - Almost There I stay frequently at Westin Hotels - mainly in California. Here the street-facing room was nice, but the street sound was disruptive of sleep - could be fixed by double pane windows, not yet installed. Also bathroom amenities not available without a call to the desk. Finally, the internet charges for in-room access are insulting and leave a tired business traveler feeling scalped. It's not the amount, its the principle - free in the lobby, pay in the room. Clearly meant to get you to the bar, but then the bar closes. All in all it's bad practice, considering it's free at your competition! August 18, 2014
Rated 2 out of 5 by Needs improvement Room was not ready when I arrived. That was ok because I did reach the hotel before noon. Reception offered me an option to wait for some time to get the room I booked or take a smaller room. She never offered me an upgrade as a SPG Platinum or inform me why she couldn't offer me one. I was ok taking the smaller room, but I was not told that it does not even have a proper desk/table and chair for me to work! Food available in the bar was not good. Overall experience was disappointing. August 17, 2014
Rated 3 out of 5 by Classic hotel Great service and great staff. I do feel that this hotel needs a major upgrade. Very "old fashioned" decor and rooms. Rooms are like going back 50 years. Beds were comfortable. Air conditioner did not work in our room. August 17, 2014
Rated 2 out of 5 by Great Lobby. Cool lobby, but after that it was all downhill. Rooms were much smaller than expected. Overall, the room appeard to need some updating (carpet, unpainted plaster patchwork on the wall, bed felt like it was not level...) August 14, 2014
  • 2015-08-27T09:42:25.617-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-2, bvpage2n
  • co_hasreviews, tv_343, tr_343
  • loc_en_US, sid_1045, prod, sort_default
<<prev2 3 4 5 ... 13 next>>