Rated 3 out of 5 by dcc2 seattle
the bed was very comfortable and the bathroom was adequate and clean. unfortunately the room had a faint order of cigarette smoke which detracted from an otherwise nice stay. the exercise facilities were better than most hotels. overall very enjoyable!
May 22, 2013
Rated 4 out of 5 by Fboomer60 Problems encountered on recent stay.
Disappointed in fitness facilities; pool area was unuseable with strong smell of cloriine and loud unsupervised children; concierege was more concerned with getting off work than answering a question about how to get to Pier 50 and the ferry schedule.
August 6, 2012
Rated 5 out of 5 by rcwil Staff goes the extra mile
Reservation staff ensured excellent rooms for our group with pre-contact. Check-in staff followed up with housekeeping to expedite check-in - even went up to room to clear access. Buffet very good - in particular the fresh fruit and steel-cut oatmeal.
August 4, 2012
Rated 4 out of 5 by julieb Towels had seen better days
From check-in to check-out staff were exceptional. My room met my high expectations for comfort at a Westin, and my room service meal was delicious! The towels, however, were just sad. With threads hanging off and worn spots they had seen better days.
October 23, 2012
Rated 5 out of 5 by Kittykat255 Perfection
We were so pleased with every aspect of our stay. Treated like VIP's by every staff member that we came in contact with. Perfect location, excellent food at the bistro great cocktail and bartender. Just perfection! Second visit will not be our last!
January 19, 2014
Rated 3 out of 5 by lisa72 This is a very average Westin
The good news is the rooms are comfortable and up to standard but the fitness center is horrible. It's old and the weight room is tiny. There were 3 of us in the weight room and it was 1 person too many. I've never seen such poor fitness facilities.
February 8, 2013
Rated 1 out of 5 by lindie47 no coffee in room
could have had much better serice at a much cheeper hotel
July 30, 2014
Rated 5 out of 5 by Schilly The hotel is very nice and the staff is excellent.
The room was clean and cozy. The décor was really nice. The beds were excellent, made me get a new bed when I got home. Very nice shower. We really enjoyed the swimming pool and hot tub. Staff was exceptional.
June 2, 2014
Rated 5 out of 5 by Molly1003 Very comfortable accommodations!
Lovely hotel. Very comfortable and in an excellent location in downtown Seattle. The staff was always friendly and helpful, especially the Conceirge, Louise, who went above and beyond to assist with dinner reservations in just the right restaurant.
November 11, 2013
Rated 5 out of 5 by Myrtle66 Great Experience
The Staff at the hotel is super friendly and made our stay very enjoyable!! The view from our room was spectacular! The location was perfect for what we had planned. I highly recommend staying here to anyone who is visiting Seattle!!
April 21, 2014
Rated 4 out of 5 by AG04 Wonderful Stay
The view from the room of Puget Sound and the Space Needle were amazing. The bed was very comfortable and lived up to my expectiations. The bathroom was spacious and clean. Altogether it was a wonderful stay and I would go back again!
April 17, 2014
Rated 5 out of 5 by JAlan1324 Hotel Staff = Very Professional
The staff at The Westin are without an exception very professional, friendly and capable people who made the stay near perfect. The room needs better air conditioning due to afternoon sun effect, but really it is a classy place. We loved our stay.
September 24, 2013
Rated 5 out of 5��by OLEANDER WONDERFUL EXPERIENCE
IT HAS BEEN THE FIRST TIME I STAYED AT THE WESTIN HOTEL IN SEATTLE AND IT HAS BEEN A WONDERFUL EXPERIENCE.
ALL PERSONNEL ALWAYS KIND AND READY TO HELP. MY BEDROOM WAS EXTREMELY COMFORTABLE WITH A GREAT VIEW FROM THE 30TH FLOOR!!!!!!
April 22, 2014
Rated 5 out of 5 by 3tsmom great location
This is a perfect place to stay if you go to Seattle..Just loved it..
July 27, 2014
Rated 5 out of 5 by Calien Great location
The Westin Seattle is well situated to downtown sights, light rail and other public transportation options. The rooms are well appointed, comfortable (best temperature I've experienced w/o hassle) and the staff goes out of its way to be helpful.
October 25, 2012
Rated 5 out of 5 by klkggm Best for Pets!
Pets 80lbs and under are allowed to stay at NO charge! This is why we keep coming back to the Westin! The floor design inside the circular towers is really pretty awesome too!
June 24, 2014
Rated 4 out of 5 by anthony1274 Seattle Times
This is a very conveniently location (near Westlake Station) for those interested in riding the Link from SeaTac and to Pike Place Market.
July 9, 2014
Rated 3 out of 5 by unimpressed2013 Hotel needs to be updated but staff was great
The hotel housekeeping needs to check thoroughly before a guest walks into thre room. I stayed at the North Tower. We had two rooms. When I got to my room, there were no in-room slippers, or shower cap and the Do Not Disturb sign was torn. My parents' room had left over food from the previous guest still in the mini bar! The hairdryer in their room was faulty. No in-room slippers to be found, no breakfast menu and no Do Not Disturb sign either. When they got to their room, the flush in their bathroom was running non-stop. My dad fixed it himself. I noticed not all the Housekeeping staff are friendly. One of the male staff just shoved the bottled water into my hands and left without a word. Thankfully, he was the only unpleasant staff. There were amazing staff who made our stay in the Westin Seattle memorable - Judy at the concierge is a gem and Kyle at Front Desk. The lack of dining options in this hotel makes it less than stellar. Especially, when one is severely jet lagged and do not wish to venture too far. Otherwise, a wonderful location.
September 26, 2013
Rated 5 out of 5 by MSH8424 Great location, view and staff
Awesome view from the 33rd floor. Our room faced the Space Needle and Puget Sound. Convenient downtown location, near monorail to the Space Needle. Staff was very helpful and accomodating. Will definitely stay here next time I'm in Seattle!
July 9, 2012
Rated 5 out of 5 by Larry51 Excellent service and facilities
I was present for a conference. Hotel facilities were nice, the food was good, and service was very good. My room was clean and it was up to current standards. Further, the location was excellent for various activities in the downtown area.
July 23, 2012
Rated 3 out of 5 by April Hair in both beds and the bathroom
I pulled back the covers of the bed only to spy a hair. So I thought I would switch to the other bed since I had a double room. There was another hair and one on the bathroom floor. And boy are they proud of their overnight valet parking!!
March 11, 2013
Rated 3 out of 5 by mano This hotel is beautiful and used to have great service, we stayed here before and loved it.
First day was wasted for no hot water, called four times to report that there is no hot water. Nobody even called back to let you know, what was happening with water. very poor cleaning. check in time staff just not interested in talking.
September 4, 2013
Rated 5 out of 5 by JJames2014 Great Conference Location
The hotel was very comfortable. The staff was polite and helpful.
July 25, 2014
Rated 2 out of 5 by David101 No Restaurant
A nice hotel, but the restaurant is under renovation, reportedly due to open March 1st. In the interim, be prepared to leave the hotel for food or else order room service. Not exactly what I would expect from a hotel in the Westin chain.
February 14, 2013
Rated 5 out of 5 by Grantbus Great value on weekend
Great hotel, big rooms, all facilities great coffee only one teeny thing wrong, the beautiful soap (shaped like a leaf) kept falling between the slits if he soap holder! Like a say, not a biggy!
June 3, 2014
Rated 5 out of 5 by REW1 A great place to stay In Seattle
I traveled to Seattle for meetings and really enjoyed this hotel The staff was fantastic and very attentive. The rooms were clean and comfortable and the location was great. Definitely request a high floor to take advantage of the view.
February 22, 2013
Rated 4 out of 5 by Natoman Great Staff!
I was particularly impressed with all the staff, they were very accommodating and managed to meet or exceed my expectations. I requested a late check-out and was given a 3 P.M time which is about 2 hours more than I normally would get!
December 3, 2011
Rated 5 out of 5 by santri1969 Love this awesome Seattle downtown property
I love this awesome Seattle downtown property, was my 2nd home for a while, many a times upgraded to the top floor penthhouse suite in the South tower - was great being Platinum, excellent location, staff was great, highly recommended.
June 16, 2013
Rated 5 out of 5 by Dan448 This hotel is well located
Our "night on the town" in the city where both my wife and I grew up was a great change to our normal routine. It was also a pleasure to host another couple and show them how much fun it could be to get away without ever leaving town.
September 15, 2013
Rated 5 out of 5 by NACUBO This hotel was very comfortable.
I enjoyed my stay I would stay here again when I visit Seattle.
July 24, 2014