The Westin Atlanta Airport

  • 4736 Best Road
  • Atlanta,
  • Georgia
  • 30337
  • Estados Unidos
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Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política de edad mínima

Los huéspedes deben ser mayores de 18 años para reservar una habitación y deben presentar una identificación válida con fotografía emitida por el estado o el gobierno.

Rated 3.8 out of 5 by 735 reviewers.
Rated 3 out of 5 by Room Smelled Like Smoke Everything was as expected with the exception of my room smelling like smoke. After a long day of travel the last thing you want is to enter your hotel room and have it smell like smoke. August 13, 2014
Rated 3 out of 5 by small rooms, ac was not adequate, could not play cards in lobby w/ family this was not the right room for the event. even so, the rooms were small and the ac in our room 405, did not cool adequately over the entire four days. had it serviced and still no change. would not recommend the hotel except if needed in an emergency. not family friendly. disappointed. August 11, 2014
Rated 2 out of 5 by This hotel does not follow the great Westin brand This hotel was dirty and tired. Food was terrible - I could not eat the room service sandwich I ordered. Staff was nice but could not make up for the overall dinginess of the hotel. I realize it is an airport hotel, but compared to the Detroit Westin - well, you can't! August 11, 2014
Rated 4 out of 5 by Atlanta Westin Review This Westin was reasonably priced, but there were a few details that showed me it was not up to Westin standards. The sheets were not as soft as I would have expected. The bathroom sink faucet seemed to leak all over the counter. The shower head looked like it could be replaced. When I ordered buffalo chicken flats from the bar, it was so salty, I really couldn't eat it. August 8, 2014
Rated 1 out of 5 by Terrible Experience at the Westin Atlanta Airport our experience at the Westin Atlanta Airport was far from perfect. Aside from not having the accomodations promised at booking, the staff was less than friendly in meeting our concerns. I booked seven (7) rooms for our stay. One of the rooms had mildew on the floor, spores on the walls, and the carpret was saturated in water. After speaking with three different individuals and many hours voicing my concern, we were moved to the 9th floor to another room. It took approximately 3 hours to get someone in management to understand the need for moving rooms with small children and upper respiratory infection tendencies. I was first told "we will get maintenece to come and check first thing in the morning." Secondly, I was charged an additional incidential fee for the rooms booked. At booking, I observed 7 incidental holds on my account. The next morning, there was an 8th charge on my account. The manager was very absurbed in responding to me; causing me to become short and frustrated. After threating to talk with the general manager, I was given my fee back for parking. However, the extra charge still remains out of my account; therefore, I truly paid for parking and no accomodations were made for my inconvience. My expectations for booking 7 rooms at a time would have at least been to experience friendly staff. This was not the case. I was VERY unsatisfied with my stay at the Westin and will not utilize this facility to book any other hotel accomodations or recommend this hotel to any family, friends, or associates. July 2, 2014
Rated 3 out of 5 by Staff inflexible I booked a stay over the phone at the last minute for one night. About 10 minutes later I realized I did not need the hotel room anymore so I called to try to cancel and get a refund. I thought that since I am a 6 year SPG member with their amex card that has a yearly fee, it would be no problem. Wrong. Neither the SPG staff on the phone nor the hotel staff was willing to help. I understand cancellation windows and penalties, but for 10 minutes? I did not cause the hotel to lose any revenue, it would have been a nice gesture for them to refund my stay or at least give me a credit for a future stay. It is rather unfortunate because it is a pretty nice property, but I advise you to take your loyalty elsewhere. April 26, 2012
Rated 5 out of 5 by Highly Recommend! We enjoyed a wonderful stay at this Westin in College Park. The staff was friendly and very quick to respond, and the room service was DELISH!! August 11, 2014
Rated 4 out of 5 by Excellent hotel I stayed at this airport on the Sleep, Park, Fly Room rate. Fantastic hotel. The front desk representative Kim was incredibly friendly and even wrote me a note telling me to enjoy my stay in New York. The restaurant was excellent. It was busy, but the service was fast and the food was really good. The shuttle to the airport ran every 20 minutes. The hotel grounds are really nice, and the Westin is an excellent choice for a stay in the Atlanta area. August 4, 2014
Rated 4 out of 5 by Conference Space for Convention The hotel has the necessary meeting space for the convention we were attending and all the meeting rooms were on the same floor which made it very convenient for our group. HOWEVER, the sleeping room doors NEED some way to help with the Slamming door noise all night long when people come and go. Even if you hold the door and try to close it softly it doesn't help much. The hallways echo terribly. So it was not a very restful stay. August 5, 2014
Rated 3 out of 5 by Water It was a small issue. I arrived at 9:00 pm and wanted to buy a bottle of water for my boy. She said I would have one complimentary water in my room, but there was no water. Just little inconvenient.. August 10, 2014
Rated 4 out of 5 by Hotel was fine, guests were noisy I could hear EVERY word that was said in the room next to me. At front desk called them at one point and asked them to tone it down, but they didn't. Finally at 12am, they stopped. NOT SOUND PROOF in the least!!!!!!!! Nice gym and professional meeting facility. August 9, 2014
Rated 5 out of 5 by reunion planner From the beginning of the negotiations and meetings before the actual sales agreement your hotel team worked hard to make this event happen . During the reunion all our needs were met . Your point of contact staff made our participants feel like family as they catered to all our needs. This is our 68th reunion and because of your staff it was the most satisfying for all our veterans and families. August 6, 2014
Rated 5 out of 5 by One of Jehovah´Witnesses from Finland. I had no specific expectations about the hotel but am pretty sure the premises exceeded them if I had any. I´m a keen walker and I found good routes and not too many cars around in this area. Really good choise for the Convention in Atlanta. There was no proper choise for Primary Purpose for Travel available in questionaire. August 7, 2014
Rated 4 out of 5 by ATL Westin The staff was very friendly and welcoming. August 10, 2014
Rated 5 out of 5 by Friendly Professional Staff & Great Service This is our third stay at this Hotel. My sister and I stayed during the New Year's weekend. Minor issue with ladybugs but our room was changed and everything was fine. The staff was extremely gracious and accommodating, and I was pleasantly surprised when the hotel credited my SPG account "without me asking" because of the inconvenience of having to change rooms. This hotel provides outstanding service and has a staff dedicated to seeing to the comfort of its guests. Excellent dining as well. We had a delightful time and would definitely recommend this hotel. February 4, 2012
Rated 5 out of 5 by Simple Personalized Touches Make a Difference When checking in at 11pm, I was pleasantly greated by the front desk staff. The gentleman politely excused himself for a moment and returned with a bottle of water that was personalized just for me. It's these simple touches that sets the Westin apart from other hotels in the area. He then upgraded me to a suite, which was another unexpected surprise. I would also like to give a personal shout out to the shuttle drivers - they are "always" personable and pleasant. In the past 5 years of traveling to ATL almost every week, they have never let me down. July 23, 2014
Rated 1 out of 5 by good hotel,bad everything else the people that worked at the desk were not friendly at all,iwas not told when i spoke directly to the reservationist,that parking was at a charge, no complimetary breakfast, i had two small children that i would not spenf 15.00 on a plate to be picked over,everything in the hotel was overpriced,a coke in a machine should only cost 3.00 at a ball park, i would not think of ever going back there it was not guest friendly it was all about money. I have stayed at hotels i spent less on and got way better service and left feeling appreciated. June 18, 2012
Rated 5 out of 5 by relaxing stay stayed for two nights and had a very stress free stay. the breakfast buffet was fantastic - the variety and the freshness of the food was excellent. wanda has to be commended for her service and friendliness - this is what southern hospitality is all about! shuttle service to marta was fast and convenient. made the trip several times and i have to also recognize alex for his service. he treated each guest with respect and helped every guest with their bags in a fast expeditious manner. i would love to ahve him work for me back home!!!! May 28, 2012
Rated 3 out of 5 by Too noisy Me,my mom and my daughter arrived quite late after a flight to hopefully get a good nights sleep as we had an early departure. I have to say the hotel was beautiful but we were in a room that it seemed like it was party central. It's just not good to go to hotel for some piece and quiet and instead get people walking by talking very loud and doors slamming. Then around 3 am an alarm was set off and there was an announcement made that everything was checked and safe. I overheard the next morning that seems to take place often. Overall,this was not what I expected from a Westin. I have always wanted to stay in a Westin and this was the first experience. After staying at your hotel, I'm not sure I would stay again. Very dissapointed July 21, 2014
Rated 4 out of 5 by atl stay Overall not bad. Nice people. Great bed! August 7, 2014
Rated 5 out of 5 by This hotel is excellent for the price This hotel is excellent for the price August 7, 2014
Rated 5 out of 5 by 12th Armored Division 68th Reunion Outstanding service the three days we were there and the hotel was very busy. Staff is the best I have ever seen in a large hotel. They all work very hard and keep pleasant and they don't get enough appreciation. I tried to thank everyone I could but never got to say thank you to all who deserved it. August 3, 2014
Rated 5 out of 5 by Great service From the front desk (Kim) to the lobby bar (Lori), I had great service. I would like to note that my drycleaning was back in just a couple of hours instead of a full day, that's service! August 5, 2014
Rated 5 out of 5 by 12th Armored Division 68th Reunion Staff at Westin EXTREMELY helpful. All were cordial and very accommodating. We stayed for three days.. and All personel great.. kitchen wait staff especially attentive. All very professional & deserve kudos many times over. Breakfast buffett A+++++ August 3, 2014
Rated 5 out of 5 by Great hotel to stay!! The location is perfect, the rooms were very nice and clean and the staff was extremely nice! Very easy to find! August 4, 2014
Rated 2 out of 5 by A bit disappointed I did not get a room on the SPG floors despite being a member. The Starbucks downstairs in the main lobby floor was closed one day without any notice or reasons. No shampoo/conditioner were ever refilled despite my stay there for 5 nights. One beer tap not working at the bar with no attempts to get it fixed (happened to be my favorite beer unfortunately). Too many conferences going on with too little capacity in the bar area to fit all the people. July 26, 2014
Rated 5 out of 5 by Always Westin I travel several times throughout the month for my career. I am always delighted to stay at this property. The front desk staff know me by name and the coustomer service is just excellent. The food within the facility is excellent. One issue that almost makes me want to stay away ~VALET~. Those guys seem like they hate there job and the customer service is just rediculous. I can be seen struggling with my lugguage and they obviously never want to assist me. There is one guy in particular that sees me and simply goes the other way. Other than the gents who park the vehicles and assist with lugguage (if they assist at all) this place is great. May 26, 2014
Rated 4 out of 5 by Staff Responsiveness I used the service express option in my room and no one answer the phone , then I called the operator no one answer . I finally had to used my cell phone to dialed your outside twice to order room service August 2, 2014
Rated 5 out of 5 by An excellent stop for an air traveler The hotel was very comfortable, had very good food and was quiet. A real treat for a weary traveler. Short trip by shuttle from the airport. The staff was exceptionally accommodating. August 1, 2014
Rated 5 out of 5 by great experience, especially the hot tub Room was great, bed comfy, hot tub great and did not close early as with some places, people were helpful. Key did stop working twice for some reason. July 31, 2014
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