The Westin Chicago River North

  • 320 North Dearborn Street
  • Chicago,
  • Illinois
  • 60654
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

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  • Para hospedajes de más de 90 días, llame al 866-539-3446.
  • Solamente puede reservar con 550 días de anticipación.
  • Vuelva a revisar las fechas.
1 habitación 1 habitaciones , 1 adulto 1 adultos , 1 niño 0 niños
Rated 4.2 out of 5 by 518 reviewers.
Rated 4 out of 5 by Great location Loved the location. Spacious room. Bed comfortable pillows were a little weak. Parking was too expensive at $69 per night. Staff very helpful. September 1, 2014
Rated 4 out of 5 by Good Luck with Free Parking Promotion My boyfriend and I have stayed at this Westin before and were very pleased with the beautiful river view, comfortable room, marble shower, and location with fun places to go to nearby. Unfortunately this time we were not as pleased with the customer service. I received an email promotion that offered free parking with a coupon code. This is the reason why I decided to surprise my boyfriend with a weekend in the city. Unfortunately when I booked the room, the free parking didn't get transmitted in my reservation. The front desk would not take it off upon checkout. I feel like this promotion was a good deal and that is what made me book the hotel room. I wanted the discount applied to my account at the front desk because I didn't realize the deal wasn't applied to my booking at the time of reservation. The front desk offered no parking relief and I see I have been charged $69.00. I feel like we have been repeat customers and would definitely have stayed here again but the fact that I knew the coupon code and thought it was applied to my reservation and it wasn't... I think the hotel should have stepped up with better service and applied the discount. August 25, 2014
Rated 3 out of 5 by Hotel meets needs for event and town access Good location, great staff and easy access to lots of Chicago restaurants, shops and activities. Was perfect location for business event. August 23, 2014
Rated 5 out of 5 by Relaxing Room was quiet, spacious, and modern. August 21, 2014
Rated 3 out of 5 by This hotel needs to be updated The hotel was not what I expected from a Westin. The rooms were very plain and the bathrooms needs to be updated. My shower head was loose and kept falling forward. The internet was slow and I never received a guest folio. August 20, 2014
Rated 4 out of 5 by room Lighting in bathroom very poor. No pool was a disappointment. August 20, 2014
Rated 5 out of 5 by Westin River North a Gem! The Westin River North is a terrific hotel in a great location. Several great restaurants and bars in the area within walking distance. Kudos to Brianna at the front desk for accommodating our room request with grace and charm. Only drawback is sound bleeding through door of adjoining room. Fortunately, our neighbours weren't partying all night long. We'll definitely be back! August 19, 2014
Rated 3 out of 5 by No wifi. Poor buffet breakfast Nowadays most hotel inlclude wifi access with all room tariffs, but theWestin. For foreing visitor without data services on their cell it is very important to have Internet acess. Rooms were pricy enough for not inluding wifi access. The buffet breakfast was way below expectations for a Westin hotel August 19, 2014
Rated 2 out of 5 by This hote has terrible service I waw disappointed to be placed in a room with a broken toilet that took 5 hours to fix. The front desk was not responsive to my comp August 18, 2014
Rated 5 out of 5 by Very clean and comfortable Everything was very nice and clean as well as comfortable with all the amenities that you need in your room. Staff was pleasant at check in. Overall hotel was very nicely decorated and clean. All the staff we encountered at the door or the concierge station were very helpful and pleasant. Convenient to restaurants and getting out and about. Definitely would stay there again. August 18, 2014
Rated 2 out of 5 by not as expected My room (307) had carpets that were very worn. The room was poorly lit as well. Most disturbingly, the soundproofing was abyssmal. I could not sleep because the snoring in the adjacent room was as if the person was in my room. Further, 2 rooms on the other side were being used as meeting rooms. The "set up" of the rooms started very early and the staff talked loudly in the hallway. August 18, 2014
Rated 5 out of 5 by Unexpected Help I did not know it until I check in, but I was upgraded to the Club Floor after telling the front desk of the travel issues I was having and that I was not going to be arriving for my first night. He went ahead and checked me in so when I arrived in the morning I was able to go straight to my room, which was an upgrade. Thank you for helping a weary traveler. August 18, 2014
Rated 4 out of 5 by This hotel is in a great location The hotel offers a key spot if you are looking for the ability to walk to many of the city's areas and sights. Very easy to get around from here. August 16, 2014
Rated 4 out of 5 by Would return stayed one night only but hotel atmosphere, room and work out facilities met my needs. Liked having coffee and water available in the lobby area. nice touch for those of us requiring caffiene! August 16, 2014
Rated 5 out of 5 by Great hotel in River North The hotel was beautiful and the friendly staff made our stay incredible. We really loved the Westin club breakfast every morning and the front desk staff member who checked us in, Francisco. The location was perfect for walking to many of Chicago's local attractions, including Grant Park, Millenium Park, the Sears Tower, and had great views of the river. Plus the hotel was about a 5 minute walk to the nearest train station that took us directly to the airport. August 15, 2014
Rated 3 out of 5 by Comfy business Hotel... ...but its little worse for wear. The staff were very attentive and friendly which made my stay very comfortable. I personally would have preferred if the rooms were a little more modernized, with my outlets for charging my electronics. August 15, 2014
Rated 5 out of 5 by Westin River North even offers a Personal Trainer Westin properties and staff in general are amazing but this location stands out. When I checked in, they mentioned having a Personal Trainer in the gym. I went down and was incredibly impressed by Sam. He is so motivational and really cares about the results you can achieve. He created a workout plan and then demonstrated the exercises. In 35 mins, I was sweating and exhausted but motivated for my business day. Sam truly goes above and beyond and even emailed me diagrams of the exercises. Thanks Westin for hiring such great staff! August 11, 2014
Rated 3 out of 5 by Leaking ceiling in bathroom The bathroom ceiling was leaking water and bubbles formed on the ceiling room. I reported it to maintenance and nothing was done. I again reported upon check-out. A pool would have enhanced my stay. August 11, 2014
Rated 4 out of 5 by Very comfortable stay Stayed here for a wedding which took place on the lower level. Everything was beautiful. The room was very comfortable. The only suggestion I have for the hotel is the bathroom was not bright enough. Otherwise, very clean and had everything needed for a great stay.. August 11, 2014
Rated 5 out of 5 by Great location in the Chicago area Hotel staff was the best . From Chris at check in to Diane and Lisa at Concierge desk, to housekeeping and Club staff. Hotel is an easy reach from the airport via train. Comfortable and quiet room. August 7, 2014
Rated 2 out of 5 by This hotel needs improvement Rooms were not ready for check in...there was obviously a lack of preparedness for large volume. Guests do not expect to wait hours, especially after 3 pm to get into their rooms. Plus the front desk staff did not try to make any suggestions...such as you requested 2 queen beds but we have a king room available. Nor could they answer questions such as could you find me a room at another hotel because I am tired of waiting. Also, the lobby sushi bar staff was unfriendly and we received sub-standard fish...not good when eating sushi. In addition wait staff in the conference area were not knowledgeable about food allergy food alternatives and did not make any effort to find something to else to offer leaving guests with very limited food selection. I travel quite a bit and honestly do not really complain, believe it or not, however this time I felt it was something that I needed to do. August 6, 2014
Rated 5 out of 5 by Great Central Location River North is great location for exploring Chicago on foot. Just blocks west of Michigan Ave and easy location to walk north or south of the River. August 5, 2014
Rated 5 out of 5 by Aug2014 Lolapooloza Nice hotel in excellent location and friendly staff. August 5, 2014
Rated 5 out of 5 by Great stay I was at the hotel for a week of business training. The hotel room, conference facilities and the food were all excellent. I'd like to come back and stay here with my family. August 4, 2014
Rated 5 out of 5 by This hotel is easy to get to and is in a great place in the city This weekend is a Christmas gift from our children every year. We enjoy staying at your hotel. I know what room we are supposed to get and they did not give us the room that my children paid for. I had to go to front desk and show them what was paid for (which I am sure they had right in front of them but didn't acknowledge it). She said there was no corner room available. After showing her the room confirmation all of a sudden one came available. Didn't much care for that. But I will still come back every year. August 4, 2014
Rated 5 out of 5 by good location, comfortable rooms Received a nice upgrade without asking August 3, 2014
Rated 5 out of 5 by Great location This Westin was walking distance to great restaurants, parks, and shops. The staff was great and the room was as it should be. August 2, 2014
Rated 5 out of 5 by Excellent!!! Always great & worth it!! August 1, 2014
Rated 5 out of 5 by Absolute Bliss! This was my first time in Chicago and at the Westin. It was everything I needed and more. With the small exception of my bathroom having this faint urine smell that I couldn't get rid of and the water pressure in the shower not being great, the overall quality of the location was exceptional... July 31, 2014
Rated 4 out of 5 by Poor valet service On my last stay at this property (7/18/14-7/19/14) the valet attendant brought my car up, then stood and watched as I loaded my luggage in the trunk. He stuck his hand out waiting for his tip, made no offer or gesture to help with our bags. I said something to him about it, and he basically said it wasn't his job. I stay at this property often, and am generally happy with my visits. Please address this with valet, very disappointing. Thank you. July 30, 2014
  • 2015-06-29T14:32:49.787-05:00
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