Rated 5 out of 5 by Brandon This hotel has great features
Excellent location, courteous and efficient service and excellent food contributed to an enjoyable stay.
27 mai 2013
Rated 5 out of 5 by Tan1127LLL Great location
Location in the shopping and histories building just only by walk
26 mai 2013
Rated 5 out of 5 by Neoklassiksoul Top Stay in Berlin
Wonderful relaxed stay in Berlin's centrally located hotel.
Despite roadworks outside on the Friedrichstr. there was little noise on the 4th floor this night.
Probably my 20th stay in this hotel over the years and never really anything to complain about.
Things run as they should so full marks...keep the standard :)
6 mai 2013
Rated 5 out of 5 by Neodoc Great hotel in central Berlin
Nice rooms with excellent bath but no ice (I know it's it Europe but a lot of us ice-loving Americans stay there!). Central location was nice but there was a huge construction project going on next to the hotel so walking was kinda iffy but the noise was not a problem once inside the room. Staff was very friendly and helpful.
24 avril 2013
Rated 5 out of 5 by Kate66 Westin Grand Berlin is in a great location
Despite nearby construction, the location and superior service of this hotel made it an excellent base for a wonderful trip to Berlin. We were able to walk to many historical sites and museums, shopping and restaurants, and the nearby U-bahn stop was very convenient. The concierge desk helped us greatly on a daily basis, and we enjoyed the ambience of the lobby in the evening as well as the spa. This was a one-on-one trip with my young teen daughter to celebrate my remission from a rare and aggressive cancer. She picked Berlin, and I picked the Westin Grand, and we could not have had a better trip.
14 avril 2013
Rated 5 out of 5 by moshe recommndtion
the stay was excellent in overall
12 avril 2013
Rated 5 out of 5 by Mary01 Wonderful hotel with great location
The hotel is excellent with exceptional staff -nothing is to much trouble. The hotel's location is perfect for slightseeing and shopping.
8 avril 2013
Rated 5 out of 5 by anoushka great value for this hotel in Berlin
I highly recommend this hotel. The location is superb just in the center of everything that attracts the the tourist's attention.
Great breakfast with healthy products.
The Lobby is beautiful.
31 mars 2013
Rated 5 out of 5 by AC21 Wonderful beds, a restful sleep
After a long plane ride to Berlin, what a treat to climb into the Westin's cozy, comfortable, bed . I slept through the night, without tossing and turning. Thanks!
28 mars 2013
Rated 5 out of 5 by megger78 Great stay in the middle of Berlin
was there for 1 night - WOW- great place with fantastic service, great location and the place ...
15 mars 2013
Rated 5 out of 5 by Jamie Excellent hotel
When booking an hotel in a city you have never visited before, if like me you worry about 1. Is the hotel location safe and not rough? 2. Is the hotel quiet and a true reflection of it's website? Believe me this hotel gives a big tick to 1 and 2. Although becareful of one or two fancy worded statement within you room. 1st one being, the cleverly place bottle of water. This isn't free, read carefully, cost 6 euro. The 2nd is the bathe robe and slippers. DO NOT OPEN OR USE these aren't free to use and will properly cost you big bucks.
1 mars 2013
Rated 5 out of 5 by AS13 Excellent
It was a wonderful hotel, in a great location and the concierge was invaluable and so patient. There is quite a bit of construction surrounding the area; however, I never heard it and it's easy to get around it. No worries. Great hotel choice.
23 février 2013
Rated 5 out of 5 by Florian excellent service
greeted with excellent service and warm welcome.
21 février 2013
Rated 5 out of 5 by sfsuen This hotel has great concierge yet limited english TV channels
I am pleasantly suprised by my stay at Westin Grand Berlin. Despite the surrounding construction, its locaiton is impeccable - very easy to access everywhere on foot or by public transportation. What impressed me most is Andre at concierge. He is truly instrumental to my great experience - very resourceful and patient to answer my questions on literally everything (I stopped by twice a day, 5 questions each :)). In addition, the hotel recognized my gold status and hence provided me a quieter room and late check out. What could be better is hte selection of TV channels. There are only news channels for English and I would expect at least a HBO or Fox movie channel.
18 février 2013
Rated 5 out of 5 by Dor307 Very competent staff
Very good location. Very competent and friendly Staff. The rooms are comfortable and very clean. The hotel restaurants are excellent! We are looking forward to our next stay at the Westin Grand Berlin!
15 février 2013
Rated 5 out of 5 by Hamada54 great hospitality
For the last 10 years every time I am visiting Berlin this hotel does meet my expectations .
13 février 2013
Rated 5 out of 5 by Thinggaard75 Great hotel in perfect location
We stayed here for a weekend in blistering cold February. The location and hotel was great. I would recommend this hotel if you are going to Berlin.
4 février 2013
Rated 5 out of 5 by Pamela3901 Among the better world hotels
I've been a travel-writer for a couple of decades. The Sheraton Grand is right up there with the better world hotels - and I'm talking about the famous ones in Paris, New York and the like. Herr Concierge is amazing, the Sans Souci Suite is over the top, and the staff couldn't have been more accommodating. On top of it all, the location is perfect....so enjoy!
11 janvier 2013
Rated 5 out of 5 by pgk1253 positive stay
very positive stay
all service people are well trained and very customer conscious
9 janvier 2013
Rated 5 out of 5 by jdsf Berlin
all aspects of the hotel we're near perfect, with 1 exception and that is th woman who checked me into my room at at 5am in the morning was not exactly rude but very uninterested in the process. after telling me the entire hotel was empty she took me into a room that overlooks a massive construction site. which resulted in me having to go down back to the front desk and check into a new room. it was apparent that she found this very annoying.
7 janvier 2013
Rated 5 out of 5 by elelem7 Grand, for real!
I come here every time I am in the capital! The check-in staff is incredibly friendly and even all the housekeeping attendants are smiling and greeting you whenever you pass them. The real deal though is the restaurant staff - I love them. Especially the woman with the short hair always made our stays wonderful! ALso, I love the facilities. The pool is beautiful and the gym practical. Always an amazing stay! Thanks everybody!
4 janvier 2013
Rated 5 out of 5 by andy8750 Amazing Hotel Service...
This hotel has prime LOCATION in town .
Everything in there walking distance.
Excellent Service Everywhere at Hotel.
I really recommend this property.
12 décembre 2012
Rated 5 out of 5 by MM14 Comfort and Location
This hotel is exactly what you expect from a Westin Grand, it is comfortable, very nicely decorated and has a friendly staff. The hotel has a great location about 6 blocks from Checkpoint Charlie and located right at the Ubahn for access around the city.
We really enjoyed the Christmas Markets and the hotel is located just a few block walk from the best of the markets. I will return to this hotel if I am ever back in Berlin.
7 décembre 2012
Rated 5 out of 5 by JandH One flaw in this gem
A wonderful property with first rate staff in a great location. However, the internet service provider was recently changed to "the cloud", which should probably be more aptly named "the clods". Virtually useless wifi - slower than dial up, requiring constant re-logging in, useless telephone support. The management is very aware of the problems and trying to get the clods to fix it. The IT manager came to check for himself the connection speed in the room (0.30 Mbps down and 0.18 up!!!). He was talking to their "help" desk. My German is not great but "useless" and "incompetent" seemed to be recurring words. Hopefully it will get sorted soon.
5 décembre 2012
Rated 5 out of 5 by hangingchad Great Location Excellent Property
I stayed here for 5 nights in June 2012. Booked cash + points - very good deal and was upgraded to a very nice suite on the top floor of the hotel. Location was excellent (this was my first time in Berlin). Would definitely recommend this hotel to anyone staying in Berlin.
21 novembre 2012
Rated 5 out of 5 by AlmaStar Fantastic All Around
Amazing hotel. Very nicely located and equipped.
11 novembre 2012
Rated 5 out of 5 by meeting2012 Great Service, Great Location, Great Team
Thank you all very much for a succesfull business event. Planning and on-site event was excellent, staff super friendly and efficient, catering excellent and fantastic location. We will definetely recommend your hotel.
6 novembre 2012
Rated 5 out of 5 by TimThiv Top Hotel in Berlin
Great Hotel with nice rooms, professional & welcoming staff.
2 novembre 2012
Rated 5 out of 5 by babyjanny Luxurious Hotel
Very nice hotel. but we unfortunately had the room on the 3 rd floor over looking the construction site . They made a lot of noise trying to drill a cylinder into the earth. I had reserved the room over 2 months ago. One would think they would make arrangements, so no body use that room.
Otherwise very nice hotel.
31 octobre 2012
Rated 5 out of 5 by Rlars Perfect
Staff and facilities were great. Not only was the free breakfast unbelievable, the staff was 5 star.
27 octobre 2012