Rated 5 out of 5 by Donna12 Superb service
I always feel that this Westin, in particular, wants me to have a pleasant stay. The staff are friendly, courteous and have a great sense of humor. Dawan was outstanding and accommodated my requests quickly and efficiently - smiling the entire time!
October 9, 2012
Rated 1 out of 5 by Guz1953 Bad experience with key card
I appreciated a room upgrade at check-in to the Executive Level. Unfortunately, i had a bad experience with the my room's key card.
I woke up and went to the 6th floor and attempted to bring breakfast and coffee back to my room. My key card did not work and while I am trying to get the key to work, i spill my coffee and all my breakfast. I proceed to go to the front desk for a replacement key and rather than spend the two cents on a new card, the front desk rep reprograms my existing key. This all takes 15 minutes because there is a line to check out and I need an escort to my room because I left my ID in the room. I go back to the sixth floor to replace my ruined breakfast and again my reprogrammed room card does not work.. Back to the front desk a second time and finally a new key card!!!!
Very bad way to start my day
Why don't you have a lounge for the Executive Level. The area is too small and a joke.
Why don't you give ne replacement cards rather then reprogramming defective ones.
Why is there only one front desk rep on at 7:00am?
August 29, 2013
Rated 5 out of 5 by AttorneyTim Surprising Find
This was a pleasant surprise...very nice quiet hotel near Princeton...great pool...lobby bar and food...Ruths Chris nearby...Platinum upgrade was not made but the property was busy with a wedding...but a very nice find and highly recommend
August 21, 2012
Rated 5 out of 5 by TimS Excellent hotel
I travel regularly and must say that my eperience with this location has been top notch. The staff have all displayed an attitude of being very helpful and caring and the room has always been perfect for me. I highly recommend this hotel.
March 12, 2012
Rated 5 out of 5 by camboneze Awesome! even during a Hurricane
Stayed here during Hurricane Sandy.
The hotel is very clean and looks really new and state of the art. The outside forrestal village and landscaping was really nice too, but we didn't make it outside at all due to the hurricane Sandy.
The staff was really great and made everyone feel at ease. And they did everything they could to accommodate guests. We were all pretty much stuck at the hotel as there were no nearby options for restaurants or shopping since all of them were closed due to the hurricane. The restaurant offered buffet for dinner which was an awesome idea so people wouldn't have to wait 2 hours for dinner. And plus, I doubt that the food distributors were doing deliveries that day. Anyhow, the dinner menu was great! There was a power outage shortly after dinner started, and all the staff got together to bring candles out so everyone can finish dinner. The chef cared so much that she was on the floor also putting candles on the table and checking up on guests. The GM here should be proud of the team and employees here. They really went above and beyond!!!
October 30, 2012
Rated 5 out of 5 by EileenC Will definitely stay at the Westin again!!!
The staff at the Westin were so friendly and accommodating. Our room was immaculate, the beds were extremely comfortable and the double shower heads were a "spa-like" treat!!! Will definitely stay at the Westin again!!
October 24, 2012
Rated 5 out of 5 by GG123 Beatiful rooms.
Rooms are clean, staff are freindly also location is easy to find, free parking and convenience of club lounge hours.
Only thing is internet not free in the rooms nor the business center if you don't have your laptop.
December 12, 2012
Rated 5 out of 5 by Rchav71 Great getaway!
My wife and I stayed on 8/31, upon check in I mentioned that we were on a mini getaway for our anniversary, from there on we were treated amazing! Thanks for the hospitality and we will be doing this again soon!
September 4, 2012
Rated 4 out of 5 by santri1969 Good option for the Princeton area
I have stayed numerous times at this hotel. Good option in Princeton, with a decent bar, excellent bartender. Rooms are a little worn out and limited suite upgrades. Overall decent to stay. Will come again.
May 19, 2013
Rated 5 out of 5 by ProudTigerMo2013 Excellent Place to Stay while visiting Princeton University
We've stayed at every place in the area while visting Princeton. We love the Westin...indoor and outdoor pools...great workout facility...really comfortable beds. Really nice people at the front desk.
September 11, 2012
Rated 5 out of 5 by DK17 Great Staff
I found the staff to be very friendly, helpful and accomodating to all my requests. I particularly like the workout feature of borrowing sneakers. First time using it and it was a great feature!
August 8, 2012
Rated 5 out of 5 by Lizcottage5 Our favorite place to stay in Princeton
Another lovely stay at the Westin Princeton.
The staff is very friendly and helpful and the facility is top notch. The mums outside were a fabulous fall touch. We will be back....
October 24, 2012
Rated 5 out of 5 by TorontoTraveller Great Deal
Excellent hotel in every way, especially for the price, & especially when compared to others in the area & after paying for hotels in NY & Boston. Truly heavenly shower as well!
September 9, 2012
Rated 5 out of 5 by AllBusiness 1st Choice in Princeton, NJ
This facility has always been my first choice when visiting the Princeton area for business. 40 degrees is a great restaurant in house or many choices within walking distance.
September 28, 2012
Rated 5 out of 5 by tigerfan1 Best in the area
We need to be in this area often and find the Westin the cleanest around. The staff is very friendly and ready to help with any issues. We will be back in a few weeks!
October 31, 2012
Rated 5 out of 5 by DR5514BGDB Great Team
What a fantastic experience. Helpful and polite staff that really seemed to care that I had a nice stay. Best hotel experience I've ever had. Really!
September 13, 2012
Rated 5 out of 5 by visby6 We'll be back.......
A lovely facility in a great area at a really good price. The only thing lacking was the "grab and go" breakfast-- pretty skimpy even when not picked over.
December 28, 2012
Rated 5 out of 5 by JJC1 Outstanding
I just can't say enough about my experience with the Westin and it's staff. We held our annual conference here and from the moment we arrived until the moment we left, the staff never once wavered in its professionalism, courtesy and dedication to service. Every employee, regardless of position exhibited excellence in performance of their duties. Every need was met with a smile and fulfilled to the very highest standards. We absolutely made the right choice in choosing the Westin, and I would like to congratulate the management for their leadership in creating a team and experience second to none. The competition should be very afraid. Thank you Westin, you are truly a cut above....
July 29, 2014
Rated 5 out of 5 by Sonia08 Awesome place to rest and regroup
Our stay was very restful and hanging out in Downtown Princeton was great! Loved the area, the hotel and especially the rest!
August 22, 2012
Rated 5 out of 5 by MattB51 PNJ
Pulled in around 1AM - the staff was very helpful even though there was a wedding going on and they were extrememly busy.
November 14, 2012
Rated 5 out of 5 by Vivian1201 Great treatment .
The staff was wonderful and very professional. The rooms were clean and comfortable. Nice choices for places to eat.
December 25, 2012
Rated 5 out of 5 by tpwmd For what it's worth
excellent staff. carpet was stained and slightly worn in some areas, but not too bad.
September 5, 2012
Rated 5 out of 5 by Disney11 Courteous staff
Everyone went out of there way to be helpful and friendly
October 24, 2012
Rated 5 out of 5 by jhinson6318 This hotel has great beds
I haven't slept in a bed like this in a hotel in years.
September 4, 2012
Rated 5 out of 5 by ScottC2DC Excellent service!
Very friendly and helpful staff. Exceptional service.
December 28, 2012
Rated 5 out of 5 by Traveling123 Exceptional
We had a fabulous stay for the Princeton Graduation.
June 7, 2012
Rated 5 out of 5 by Sundar Great Hotel
All staff were very courteous and helpful
October 25, 2012
Rated 5 out of 5 by Newsguy The Westin saved us from Sandy
Amazing service from enire staff
November 7, 2012
Rated 4 out of 5 by Businesstravellerx Good place for a conference
The hotel was a little tired and not to the standard of decor that I was expecting. However, the food and service that they provided for our conference was excellent. The food was varied and of good quality both in the breaks and for lunch. The staff were very friendly and helpful.
September 8, 2014
Rated 2 out of 5 by Heather1179 Not what I had expected
We had planned a get away weekend and arrived to a chemical smell in the room, and stains on the sheets and towels. After an evening out we spent the night listening to the people next door screaming and clapping. When I called the front desk repeatedly to have them deal with the disruption at 11, 12, 1, and 2am they said they would call security yet security never showed up and the problem continues until the other guests finally went to sleep. This was not the restful, relaxing escape my husband and I hoped for and we were completely unsatisfied with the experience.
August 4, 2014