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Rated 4.1 out of 5 by 265 reviewers.
Rated 5 out of 5 by La Paloma is a long time favorite spot I have been staying at the La Paloma resort for over 20 years. When my children were small, they loved spending hours at the pool. Always plenty of activities to keep them occupied and happy. Now, my girlfriend and I stay there for romantic getaways and for the wonderful hiking close by. It is so relaxing! It is also a favorite destination of our Standard Poodle. August 12, 2013
Rated 5 out of 5 by A Desert Oasis Wonderful vacation setting for all ages. Lovely pools and restaurants. Swim-up pool bar was a favorite for many guests. Would have preferred easier access to some rooms where steep, uneven staircases had no railings. A few times guest carts were a little late-arriving to help your travel throughout the large hotel area. Overall, an excellent place to stay! July 2, 2013
Rated 5 out of 5 by Summer Get away Had a wonderful stay, grand kids loved the pool and the showers. A little disappointed that after leaving the hotel at 11:00 am we came back at 3:00 pm and they were just starting to clean our room and we had to sit in the lobby for half an hour while they finished. Not so easy with a tired and hungry 7 month old. That was really the only problem though. July 19, 2013
Rated 5 out of 5 by Great Experience Wonderful stay with the kids. Quiet and not crowded and very clean. March 23, 2014
Rated 5 out of 5 by Fantastic Staff and Resort WONDERFUL place to stay! We spend 4 nights in this great resort. It had wonderful new beds and bedding to cuddle in. The bathroom was large, well appointed and kept like new! The food was delicious. The Staff was wonderful. I lost a necklace and it was found, by the staff, and returned to me! WOW! We look forward to staying here again! June 5, 2013
Rated 5 out of 5 by Unparalleled Customer Service & Professionalism From the moment I checked in to the call I made to the hotel checking on a lost item 2 days post-check out (which was found and returned to me), every point of contact with hotel staff was courteous, professional, and friendly. I am a life-long fan of The Westin chain of hotels and my recent experience at La Paloma underscores this. August 2, 2013
Rated 5 out of 5 by Great Save We arrived at our hotel 30 minutes after check-in. Our room was not ready. We came back an hour later and the room was still not ready. One of the desk assistants solved the problem by giving us an enormous upgrade to a larger room. It was amazing and was exactly what was needed to make the experience at Westin great. August 5, 2013
Rated 5 out of 5 by Fantastic! My family and I came into town to visit my brother, his wife and daughter. This was a surprise for a birthday. He had told me about your place and how wonderful it is. He was so right. The hotel, room, common areas were beautiful. The service received by all staff was excellent! We will definitely stay here again. June 11, 2013
Rated 5 out of 5 by exellent in all ways. Our stay was far superior to other hotels we have enjoyed in our travels. The only glitch was that on one day, our room did not get cleaned until late in the afternoon. And then only after we called the desk. Our visit to Tucson was enhanced by the helpful staff. The resort services exceeded our expectations! June 12, 2013
Rated 1 out of 5 by Crazy We have stayed here in the past several times and never have experienced such a mad house!It was like party central with all the college kids bringing in cases and cases of beer and strolling coolers in their room.I won't be back for awhile,if i go back again.Bummed,you use to have more class July 6, 2013
Rated 5 out of 5 by WONDERFULLY COMFORTABLE GREAT AMENITIES THIS IS MY THIRD STAY AT THE WESTIN PALOMA. LOVE THE SPACIOUSNESS, FRIENDLY STAFF AND POOL(S)..FOOD WAS PRETTY GOOD (WE ARE FOODIES)...GREAT LOCATION, VIEWS AND PROXIMITY TO EVERYTHING WE WANTED TO BE NEAR IN TUCSON! June 21, 2014
Rated 5 out of 5 by Excellent hotel. This hotel has just been renovated and everything is top notch. Room was very spacious as well as bathroom. I did find the mattress too firm. The pool area was lovely with lots of umbrellas and attentive service. Great place to stay June 8, 2013
Rated 5 out of 5 by great my first staycation here in Tucson at La Paloma. Guest services and check was easy. Room was large with good view. Loved the swim up pool bar and water slide. Bartender made great cocktails. Check out was easy. Perfect stay! July 15, 2013
Rated 5 out of 5 by Wonderful resort close to home We live in Tucson and went to the resort for a weekend stay at home vacation. It was truly wonderful and very refreshing. The grounds are beautiful and they had a lot of activities and plenty of space to relax. June 24, 2013
Rated 5 out of 5 by This hotel never cleans the carpets in the rooms Everything was perfect but we noticed the bottoms of our feet were becoming black from dirt. It came from the carpet and then after we looked at it more closely, we noticed it was indeed very dirty. August 26, 2013
Rated 5 out of 5 by Clean, comfortable, convenient Perfect stay! From the convention facilities and food to the clean, modern rooms, the get-away was just fabulous. Thank you to all staff involved in making our experience wonderful! August 7, 2013
Rated 5 out of 5 by This resort is FIVE STAR The resports is excelent. The staff is friendly and will make sure all your needs are met. The rooms are second to none and the upgrades in the rooms are firrst reate! July 6, 2013
Rated 5 out of 5 by Westin La Paloma nicely renovated, less food options on site since Janos closed, but many restaurant options close by, and hotel shuttle will drop off and pick up within 3 mile radius July 2, 2013
Rated 5 out of 5 by Beautiful Romantic Hotel, Great pools , Gorgeous Spacious Grounds We stayed here to celebrate our Anniversary and they sent a bottle of wine and chocolate strawberries to our room with a personal Anniversary card. August 6, 2013
Rated 5 out of 5 by Excellent Hotel This was my first time staying here and I really loved it! Great views, room was very spacious and comfortable and beautiful amenities. July 18, 2013
Rated 5 out of 5 by Had a great time We took our grandson here for a day of fun in the sun! Great time, great food and great room. We will definitely be back!!! August 3, 2013
Rated 5 out of 5 by GoGirls Wonderful, friendly, helpful staff, beautiful view of mountains, excellent food, clean, facilities well taken care of. July 16, 2013
Rated 5 out of 5 by Beautiful Property This property was very nice and well presented. A thoroughly enjoyable experience. June 24, 2013
Rated 5 out of 5 by great everything Everything was great the service and the ammendiites. The guy who brought the room service was very welcoming. His name was Garret and he was extremely knowledgable about the surrounding areas. The pool and food were great. The staff was great June 17, 2014
Rated 5 out of 5 by Shannon's Slumber Party I love the La Paloma! It was a wonderful stary! August 19, 2013
Rated 5 out of 5 by LOVE THIS RESORT!!! My now husband and I had 50 of our closest friends and family stay here for our wedding and it was AMAZING!!!! We held our rehearsal dinner at AZuL, and Mason (restaurant management) was so thoughtful and amazing to us. He even had a bottle of champagne delivered to our room the night of our wedding and then the next day had a cabana by the pool held for us and our friends. We had the BEST service and were basically treated like kings and queens. All of the staff members were great during out 6 day stay and we will definitely be back. The spa was amazing as well. My husband and I received a massage and body wrap after getting marries and they both were amazing!!! All of the spa staff were very friendly and made me feel really comfortable and welcome. We live in Tucson and although there are many nice resorts and hotels to stay at, we will always pick the Westin! :) Thanks for everything!!! June 12, 2014
Rated 5 out of 5 by The bed really is heavenly Excellent resort! Very relaxing stay. August 17, 2013
Rated 5 out of 5 by nal1 Always a great place to stay at. June 24, 2013
Rated 3 out of 5 by Breakfast Late Breakfast was late for 2nd week in a row. We have stayed at hotel for last 12 weeks due to my wife's chemotherapy at UMC Cancer Center. We had to leave the hotel by 7:00 a.m. for her appt. so we ordered breakfast for 6:30. This week I told the staff that we needed it on time b/c the prior week they were 15 min. late which left us 6 minutes to eat. Unfortunately, they did not deliver breakfast this week until after 6:45. We complained and were told that someone called in sick. For a hotel of this size, 1 person calling in sick is not an acceptable excuse for failing to deliver breakfast at the scheduled time. This was very disappointing. December 24, 2013
Rated 3 out of 5 by A Few Problems The television only received a signal about half the time; thus, it was impossible to watch. My meal in Azul on Wednesday night was the toughest $30.00 steak I have ever eaten. Flavor was ok, but it was a real workout getting it down. Room and bed were comfortable, although room was kept way too cold; setting was terrific. June 13, 2014
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