The Westin O’Hare

  • 6100 North River Road
  • Rosemont,
  • Illinois
  • 60018
  • Stati Uniti
  • Mappa

Camere e tariffe

Chiudi
  • Per soggiorni superiori a 90 giorni, chiamate il numero +(1) 866 539 3446.
  • La prenotazione può essere effettuata con un massimo di 550 giorni di anticipo.
  • Ricontrollate le date.
1 camera 1 camere , 1 adulto 1 adulti , 1 bambino 0 bambini
Rated 3.9 out of 5 by 506 reviewers.
Rated 3 out of 5 by Lower your expectation The Westin is generally a pretty nice place to stay and this one looks the part, in the decoration and some of the staff service. Overall its a quick stop for travelers and it is lacking a certain bit of quality most Westin's have. Like the 5th floor hallway was filled with cigarette smoke, the robe in the room was stained with pink blotches, one of the lights in the bathroom burned out and was not replaced. The fitness center was bigger than usual, drinks were a good price, food was adequate and breakfast was pretty dismal. The service staff in the restaurant were awesome. The conference rooms are a good temperature, rather than the freezing that usually happens. I'll come here if I have to, but I wouldn't seek it out. July 21, 2014
Rated 3 out of 5 by Warning about damage deposit I received my bill at 4:45 am by email. Great! All set to check out. Later that day I receive another bill by email and have been charged for another night. When I call I am informed that the hotel has added charges for another night's stay to my bill. When I call to inquire I am informed that this is a damage deposit which will be reimbursed in two days. I am very surprised. In 25 years of business travel this has never happened. Isn't it unethical especially when there was no prior warning about this kind of deposit being added to the bill? July 21, 2014
Rated 4 out of 5 by Food choices Limited food options. Menu prices high. July 19, 2014
Rated 3 out of 5 by An Airport Westin-Could do Better Shiny on the outside, this Westin did not meet the expectations of most of most of my conference peers. Although an SPG member, paying the entire 5 nights months in advance, they did not have the room I requested (Deluxe King), noting they were sold-out (they resolved it the next day). Very very very slippery "tub-showers" throughout the hotel (everyone was talking) and no real open atrium gathering space made it a second choice conference venue for many of my peers...relative to other spaces we had. Nevertheless, the staff was as accommodating. July 19, 2014
Rated 5 out of 5 by Handicap Room My wife needed your facility for a few days,and everything went well. July 17, 2014
Rated 5 out of 5 by Great Hotel Very nice place to stay for business July 15, 2014
Rated 4 out of 5 by Great Features Always clean and comfortable. July 15, 2014
Rated 5 out of 5 by This hotel has a great staff! Hotel staff was very helpful and professional. July 14, 2014
Rated 4 out of 5 by Nice Stay Overall, this was a nice stay. The hotel is convenient to the Ohare airport and restaurants. The concierge is the best. She helped us navigate Rosemont and Chicago. Great personality. My only issues were (1) accessing the internet daily was inconvenient and (2) no shuttle service to the Rosemont CTA train. July 14, 2014
Rated 2 out of 5 by disapointed Westin O'Hare is listed as the one of the Elite hotel partners for the Rivers casino but did not meet elite expectations. The beds were comfortable but the rooms were mediocore. The shower heads were decent but the tubs are extremely small. I'm 5'6 and 182 lbs and felt a bit clausterphobic. The hottub filters/jets were filthy. For as much as Westin hyped itself for all the renovations and being listed as an elite hotel partner to Rivers casino, huge dispointment; will not return. July 14, 2014
Rated 4 out of 5 by Maintenance Issues I had maintenance issues in my room. The staff asked helpful questions and assured the issues would be resolved with miniman inconvenience. They did just as they said and everything was resolved efficiently. July 14, 2014
Rated 5 out of 5 by Great location Hotel has a great location, close to the airport, restaurants and casino. The airport shuttle also makes it convenient to get in and out of the city. July 14, 2014
Rated 3 out of 5 by Not impressed I travel all over for business and this place left a bad impression for three reasons. 19 bucks for Wifi and 40 bucks for an OJ, pastries and yogurt? Who doesn't offer free wifi in 2014 ? 3/4th of all the channels on the TV did not work or show up? July 13, 2014
Rated 5 out of 5 by very great we found it very near the airport July 13, 2014
Rated 5 out of 5 by Hotel where you feel at home. Sue and Maria are two of the biggest reasons this hotel is my hotel of choice when I am working the Chicago area. They make me feel as if I have a family even though I am away from home. The actual Starbucks in hotel is convenient and that staff even makes me feel at home. Great Hotel for business travel, layovers, and airpot proximity. July 12, 2014
Rated 4 out of 5 by 3rd stay at Westin Very nice hotel, good services, and excellent location, at a reasonable price. Clean, nice facilities and good options for eating inside the hotel or a short walk around the hotel. Would stay there again! July 8, 2014
Rated 5 out of 5 by Great stay as always Everytime I come to Chicago, I stay at the Westin Ohare. Always a great stay! July 8, 2014
Rated 5 out of 5 by Great Airport Hotel Excellent hotel, close to airport with very easy shuttle service. Will definitely stay here again. Park and fly was also very easy. July 7, 2014
Rated 4 out of 5 by Excellent food Very nice staff, great food, clean and comfortable. July 4, 2014
Rated 4 out of 5 by Misleading Info I called and made my reservation for a business trip with the SPG desk. They told me there would be a shuttle serice available for my Wife while I was in meetings. There was not. The only shuttle they have is to the airport. The other issue I had was with the Concierge not being available during the day. Multiple times myself or my wife went to ask questions and there was no one there. The hotel itself was nice and clean. July 3, 2014
Rated 4 out of 5 by Staff is GREAT The staff really went out of their way to make sure all needs were met, and concerns addressed. Also very conveniently located to the best deep dish pizza Giordanos June 30, 2014
Rated 4 out of 5 by NO TOOTHPASTE!!! I reserved three rooms which we were overall satisfied with. Everything was good until we woke up the next morning and found that we didn't have toothpaste and when we called to the front desk and asked the cleaning lady we were told that you didn't have any either!!!! That totally ruined the whole experience!!!!! Please keep on hand extra toothpaste, toothbrushes, shower caps and a few other small items that guests may have forgotten to bring from home!!!! June 30, 2014
Rated 5 out of 5 by Excellent response times The staff was extremely customer-focused and responded quickly to our requests which helped to make the event a great deal more comfortable for our guests. June 30, 2014
Rated 3 out of 5 by Parking The food service, desk , cleaning services weregreat. But,, we had problems nearly every time we went in our out of the parking lot swipecard not working. Also,,the greet/valet guys could see the line of people who couldn't get out of the parking lot bud didnt help until someone would ask them to assst. poor service. June 30, 2014
Rated 4 out of 5 by Good hotel - staff improving - big feel still I ended up arriving late to the hotel and my suite had been given away but the following day Sue sent me a letter apologizing for the mix up. In all, a good hotel. Chrissy Neri has been great - she stayed around one night to have a quick dinner with my project team and it was great to get to know her. She has also helped us with reservations. The one thing with the hotel is that it is large and you don't get the welcome home feel from all the streamlined processes and quickly learning staff. Somehow it all needs to feel personal and not that your just a # in the large hotel June 27, 2014
Rated 5 out of 5 by Very Inviting Hotel The Westin is a very elegant , comfortable and relaxing hotel. Staff are very friendly and helpful. We had a situation and the manager was wonderful with assisting us. June 27, 2014
Rated 4 out of 5 by A good, but not great Westin I've come to expect a certain level of awesomeness when it comes to staying in Westins, and this one was pretty good. As usual, we had an incredibly comfortable, clean bed, for which I was very grateful. What was missing? Robes!! Those lovely plush Westin robes...I suppose I could have called down for one, but I'm used to having my robe in my room upon arrival. June 25, 2014
Rated 4 out of 5 by Internet didn't work i paid for the basic internet and couldn't connect after the first time. i'm sure it wasn't me -- i stay in hotels every week. it was re-routing me to a page that seemed not to be functioning. June 25, 2014
Rated 4 out of 5 by Nice! Nice hotel, friendly staff - will stay here again! June 24, 2014
Rated 4 out of 5 by Functional, as expected for airport mainstream chain Fairly upscale all around. But, bed comfort was disappointing. Traditional mattress & it was showing wear; pillows also seemed worn - squishy, no substance. Could not get really comfortable. Had meeting in the "Boardroom," which was a well-appointed comfortable room, but I yawned a lot through the day. June 23, 2014
  • 2015-07-02T14:48:37.960-05:00
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