巴尔的摩华盛顿机场威斯汀酒店

  • 美国
  • 马里兰州,
  • 林西克姆高地
  • Old Elkridge Landing 路 1110 号
  • 邮政编码 21090
  • 地图

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Age Requirement Policy

Guest must be at least 21 years of age to check-in. A valid photo identification must be presented at check-in.

Rated 3.8 out of 5 by 193 reviewers.
Rated 2 out of 5 by Needs to hire better help Stayed here 5 days. 1st night was fine. 2nd night the room was cleaned but there were no towels. When the supervisor stopped by to check on the room status, I told her I had no towels to which she replied she'd get me some. 2 hours later I went to the front desk to get them as even the supervisor didn't bring me any. The 3rd day the room wasn't even cleaned at all. Luckily one person was still on at 10:00 pm when I got back and came to clean up and provide fresh towels. The 4th day came back to no towels again. Complained to night manager who promised to make sure the last night I stayed there I would have a clean room and fresh towels. The 5th night the room was clean and I had towels, but I shouldn't have to complain to mgmt to get what I'm already paying for. Had room service all mornings and some nights. Never had an order come up correct. Everytime I had to call down about missing something I had ordered but didn't get. This is not what I expect from a Westin. Might as well stay at a cheaper hotel for this kind of service. July 14, 2012
Rated 4 out of 5 by One of the Better BWI Hotels All was good with my last stay except for the fact my room started to have a smoker odor creep through the vent in the morning. Somebody was either smoking down or upstairs from my room. Other than that this holtel is usually on point with everything. October 16, 2012
Rated 3 out of 5 by Poor Bar and Restaurant Service Restaurant and Bar service is v.v.v. poor. Takes for everr for a waiter to show up. There is no choice of draft beer. Food is not vegetarian friendly at all. Food took over 45 minutes to arrive after placing the order. Needs improvement. May 20, 2013
Rated 5 out of 5 by A Great and beautiful hotel. We brought our children, and we were all very welcomed. Great waitress in the bar/restaurant. Beautiful pool with a staffed life guard. Clean and very very comfortable..The heavenly bed and heavenly shower is also a plus. Staff were great. January 18, 2013
Rated 5 out of 5 by Doing something good I've stayed at this hotel a number of times and there is a reason why. They continue to do something well and good. If you ask me, SPG should use this hotel as the model of the SPG program (in terms of recognition) and professionalism. December 15, 2012
Rated 5 out of 5 by service was excellant Went to Balitmore for a baseball game. Hotel was excellent, took us by shuttle to the light path and then picked us up after we returned from the game as promised. The next morning was a complimentary breakfast which was great. September 12, 2012
Rated 5 out of 5 by Wonderful stay/great staff The check in was quick and efficient with friendly staff. However, don't leave food sitting out or it will be thrown away. Ours, sitting on the desk; was gone upon our return trip from down stairs in the lobby to meet friends. March 24, 2013
Rated 3 out of 5 by Broken Shower Shower did not work in the room. Daughter was taking a shower and the drain was all backed up. Had to wait for over 1/2 hour for staff to come. This was a real inconvenience as we were late for our appointment. October 14, 2013
Rated 4 out of 5 by Wi-Fi needs upgrade Wi-Fi service locked out my iPad. Calling the Customer Service help desk was useless. Connected with my laptop. This worked but the upload/download speed was so slow it was virtually useless. Not business friendly at all. February 25, 2013
Rated 4 out of 5 by Hot stay Very clean Hotel. Air conditioning in room was broke. They offered to move us to another room in the middle of the night which was not an option with 4 sleeping kids. The offered several apologies but no compensation. August 30, 2012
Rated 3 out of 5 by Just ok Not even close to the best Westin I've ever stayed at. Housekeeping staff rarely serviced the room prior to my return in the early evening. Club lounge is a joke. Bar staff not friendly or attentive. October 15, 2013
Rated 5 out of 5 by Best Place to stay in the BWI area This hotel has an excellent staff, great food and the best beds for tired travelers. It is in an area that is close to the airport yet very quiet. The workout facility is excellent and the pool is heated all year. January 19, 2013
Rated 4 out of 5 by Excellent hosting hotel for conference We should concluded a 3-day conference and the support and service was excellent. The food, especially the buffets set up for breakfast, lunch and one dinner were as good as I have enjoyed at meetings anywhere. March 22, 2013
Rated 4 out of 5 by The Staff is wonderful Everyone was so nice to us from early in the morning starting with Kia and her great smile, to KrisTEN on the Service Exspress line, outstanding service. Our room was so fresh and clean we felt like royalty. October 7, 2012
Rated 5 out of 5 by Ms Mary This hotel had great features with great service. Everyone was very friendly and food was excellant. Our waitress Astir gave us excellent service during our stay at the Westin in Baltimore. January 24, 2013
Rated 4 out of 5 by Good, with a few flaws This is a nice hotel -- it is airy and attractive with a bit of a minimalist zen feel in both the lobby areas and the room itself. My only concern was the comforter on the bed was stained. April 22, 2013
Rated 5 out of 5 by This hotel is why I love Westin Stayed one night on the tail end of a business trip with early flight the next morning. The hotel, the staff, the evening manager's reception/video game night were awesome. I will be back. June 26, 2012
Rated 3 out of 5 by Food was disappointing While the front desk was polite and accommodating for a Gold SPG member, upgrading to the club level floor was disappointing as well as the dining. First the dining: The service was slow, and since this was a business trip and only had 1 hour for lunch, I had to leave my lunch half unfinished both Thursday & Friday. Which was not even a bad thing since the quality of the food left much to be desired. The club sandwich had stale bread, fries were salty, greasy and & uneatable, a grilled cheese sandwich was soaked in oil/butter that made it difficult to eat. The only decent thing I ate was a salad the first day I arrived. Second: the executive lounge was a joke. It was only open 6-9am then 6-10 and closed Friday night! Again the foods & drinks served were minimal, and of course part of the same Luminous restaurant. Why did I pay $30 more for this "privilege"? Last we were surprised at 4:45am Thursday with a fire alarm which we had to evacuate the building. Ok if it's a fire - understandable. But, the hotel did nothing to recognize the inconvenienced guests: not even a "were you ok" or maybe an apology ... May 19, 2013
Rated 5 out of 5 by lovely hotel Comfortable, quiet, large room; attractive lobby and conference rooms; excellent indoor pool. I plan to stay here again, when I need a hotel in the area. October 13, 2013
Rated 3 out of 5 by Good but not Great The room itself was clean. The hairdryer in bathroom literally was falling apart and the coffee maker didn't work. Overall experience was good but not great. September 25, 2013
Rated 5 out of 5 by Relaxed Business I stayed at the Hotel during a business trip. The hotel is extremely relaxing and Beautiful. The staff was always ready and willing to help. I felt like a true SPG. March 15, 2012
Rated 5 out of 5 by Great Bar Staff As all Westin's this hotel is very comfortable and the staff was great ...Karah and Ewing were great at the bar ... looking forward to returning to this hotel. May 16, 2013
Rated 5 out of 5 by this hotel nice stay very nice everyone so nice room very nice the hotel is so pretty you are mins from the hobor were everything is and ten mins from the mall October 22, 2013
Rated 5 out of 5 by A Great Westin Hotel We needed hotels for a late evening arrival and an early morning departure at BWI. Being a Starwood platinum member, I checked out the availability and reviews of the numerous Starwood options in the area. I prefer the Westin Brand option when everything else is about equal, so I ended up booking our arrival-night stay at the Westin Airport hotel. We were supposed to arrive at the hotel around 1:00 AM. But our connecting flight out of DFW was delayed, so we did not get to the hotel until after 5:00 AM. I had called the hotel and they had everything arranged so we could go directly to our room. We were upgraded to the executive club floor. The room was very nice, very spacious, with a beautiful view of the surrounding countryside. The club room was not open on Saturday, so we got free buffet breakfast in the dining room. When I awoke at 10, I went down for breakfast and they allowed me to take a breakfast plate back up to the room for my wife to ahve when see awoke. The service, accommodations, staff and facilities were up to or exceeded the Westin standards. I only wish that we would have had a little more time to enjoy our room. September 11, 2012
Rated 5 out of 5 by Comfort, Cleanliness, & 4 Inches of Snow What more could anyone ask for at the end of March! An excellent choice for comfort and cleanliness plus a little snow thrown in at no added cost ... March 26, 2013
Rated 5 out of 5 by Very nice The staff was welcoming and friendly. The breakfast was excellent - and the waitstaff in the dining room were particularly helpful and accommodating. January 23, 2013
Rated 4 out of 5 by Great stay We enjoyed our stay and look forward to our return at the end of the month. I think wifi should be free, however....this is my only criticism. August 6, 2013
Rated 5 out of 5 by Great Service This is a clean, comfortable, and well run hotel. The thing I really like about it is the attentiveness of the staff. They are outstanding! December 10, 2012
Rated 5 out of 5 by The Hotel met or exceeded my expectations Everything was clean and well designed for comfort, convenience and style. I only stayed for one night and was able to get a great price. February 23, 2013
Rated 5 out of 5 by Great Stay! The staff was very friendly and professional. The gym was nice and parking is free which is always a plus! November 2, 2013
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