Rated 4 out of 5 by Konsta Good hotel
Very clean room with what would have been nice views if it wasn't for the construction. Good but small gym. OK bar. Great staff who brought ice to the room, went to shut down a party next door that didn't stop despite of me going to the door. Very helpful concierge. Only con I can think of we're the beds: too soft and caused back pain. Great location.
April 1, 2013
Rated 4 out of 5 by LauSer central location
the only point to make is about room 211 I occupied. A deluxe city view had been reserved. unfortunately, I faced a wall with no view whatsoever. In addition the room is located right above the goods receiving area and I was woken up every morning by the noise even though you have doubleglazing.
the bar, breakfast and room service were all OK.
March 7, 2013
Rated 4 out of 5 by Luci Generally great but no air humidifier
I like the hotel and I also think the employees are friendly, responsive and attentive. The only issue I have is that air in the rooms is too dry. Skin and hair suffer from it and either you make sure that enough air humidifier are available (which was not the case last week) or you need to adjust the air condition in general.
January 25, 2013
Rated 5 out of 5 by Neodoc Great hotel in central Berlin
Nice rooms with excellent bath but no ice (I know it's it Europe but a lot of us ice-loving Americans stay there!). Central location was nice but there was a huge construction project going on next to the hotel so walking was kinda iffy but the noise was not a problem once inside the room. Staff was very friendly and helpful.
April 24, 2013
Rated 5 out of 5 by Neoklassiksoul Top Stay in Berlin
Wonderful relaxed stay in Berlin's centrally located hotel.
Despite roadworks outside on the Friedrichstr. there was little noise on the 4th floor this night.
Probably my 20th stay in this hotel over the years and never really anything to complain about.
Things run as they should so full marks...keep the standard :)
May 6, 2013
Rated 5 out of 5 by babyjanny Luxurious Hotel
Very nice hotel. but we unfortunately had the room on the 3 rd floor over looking the construction site . They made a lot of noise trying to drill a cylinder into the earth. I had reserved the room over 2 months ago. One would think they would make arrangements, so no body use that room.
Otherwise very nice hotel.
October 31, 2012
Rated 5 out of 5 by Bonita Great Location
The Westin Berlin is a MUST. It is in a perfect location, you can easily walk to main sights or access public transportation steps away from hotel. THE STAFF IS WONDERFUL, they make you feel at home upon entering hotel. We have stayed there twice and will visit again soon...breakfasts are delicious too!
June 20, 2012
Rated 3 out of 5 Old and needs to get up to date
We stayed over New Year. That there was no free WiFi was very disappointing. The charge would have been 7.50 Euro for one hour. On the other side the breakfast was amazing. In summary it feels like a conference hotel which got a little bit old over the years and is not up to date with the technology.
January 4, 2013
Rated 4 out of 5 by Travelbird Oasis in the middle of a big construction site
When I arrived and saw all the construction going on outside I thought - oh no.. but I had a quiet night and could even enjoy sitting outside to have a drink in the evening. The rooms are spacious and are comfortable. The warm welcome of the SPG staff gave was really nice and I hope to be back soon.
May 8, 2013
Rated 5 out of 5 by Lala Great Service & Central Location
We have stayed several times at the Westin Grand Berlin and each time have been very pleased with the service. This April, my husband forgot some clothing in the room and when I called the hotel, they easily arranged to ship the items back to our home address. This is our favorite hotel in Berlin.
June 2, 2012
Rated 3 out of 5 by SaaM Average Hotel
For business travellers looking for efficiency and top notch services, this hotel does not meet expectations. Absolutely no mention of starwood membership; gold level means nothing. Gym equipment old and badly designed. This seems to be geared towards large tourists groups and quick turnover.
October 13, 2012
Rated 4 out of 5 by Marco63 A very convenient hotel
This hotel is quite well located and very comfortable, although no room upgrade for SPG Gold
The only issue I have is that the day I made my reservation on the SPG internet site breakfast was advertised as free, but ... it was not and was charged to me at the rate of 30 euro per day
August 3, 2012
Rated 5 out of 5 by WoMa2013 The Westin Grand is my home in Berlin
This hotel is a perfect spot to stay in Berlin in terms of atmosphere, service and location. The wonderful staff is one of the strengths of the Westin Grand. The breakfast buffet is a must-see and must-taste. I already am a constant guest and will be for my further Berlin stays.
August 7, 2013
Rated 3 out of 5 by Marie75 Typical comfortable business hotel
Very comfortable business hotel, which is what I was looking for. The room was quite nice and comfortable. The desk and dining staff were pleasant.
I found the conceierge staff unaccommodating, if not downright rude --certainly as compared to other Westins I have stayed out.
January 22, 2013
Rated 5 out of 5 by RutyPopo Great Hotel
From check in to check out, everything was great. Service, Staff and room are like starwood properties, great !
March 29, 2014
Rated 5 out of 5 by hangingchad Great Location Excellent Property
I stayed here for 5 nights in June 2012. Booked cash + points - very good deal and was upgraded to a very nice suite on the top floor of the hotel. Location was excellent (this was my first time in Berlin). Would definitely recommend this hotel to anyone staying in Berlin.
November 21, 2012
Rated 4 out of 5 by Vicky68 Helfpul Staff/Great Location
The staff at this hotel were very polite and helpful across all areas with which I interacted (front desk, concierge, business center, restaurant).
It has a great location for my business needs and for off-time site-seeing.
This is now my preferred business hotel n Berlin.
December 20, 2012
Rated 4 out of 5 by KB228 Excellent Property!
This property is beautifully maintained and in a great location for sight seeing. The staff is genuinely friendly and helpful. This hotel is a wonderful example of the spg brand and I look forward to staying here when I return to Berlin. I highly recommend this property.
September 11, 2013
Rated 4 out of 5 by Yachty1 Westin Grand Berlin
Very warm welcome at reception. The room was excellent and bed very comfortable. The highlight however was the ability to rent sports clothing and shoes for use in the gym. This is an excellent idea especially for business travellers who want to carry only hand luggage.
August 28, 2013
Rated 5 out of 5 by Intern62 Location and staff make this hotel.
We loved the central location of this hotel in Mitte. We were ten minutes away from the Brandenberg Gate and the Tiergarten. The staff was excellent especially for English speaking visitors whose German is limited. They were consistently helpful and knowledgeable.
October 25, 2013
Rated 4 out of 5 by GShosh the comfort of being right tin the middle with top quality
The interest sites of Berlin spread all over. Being right in the middle- Fredrich and Unter Den Linden- gives you access to all walking or commuting- with ease. Add to that a facility like the Westin and you can rest assure with your vacation / sightseeing.
September 29, 2013
Rated 5 out of 5 by AS13 Excellent
It was a wonderful hotel, in a great location and the concierge was invaluable and so patient. There is quite a bit of construction surrounding the area; however, I never heard it and it's easy to get around it. No worries. Great hotel choice.
February 23, 2013
Rated 5 out of 5 by Slava79 Excellent Hotel
Great hotel. Very clean , The hotel is not new but rooms are totally renewed, The breakfast was above all expectations. Rooms are comfortable.
There is no free WIFI, I believe for such price and hotel level free WIFI should be provided.
July 17, 2013
Rated 4 out of 5 by John2303 Restaurant Missing
While the breakfast was excellent, there was only very limited options available for dinner in the evening. There are some nice restaurants in close proximity to the hotel, but only bar snacks in the hotel itself which was surprising.
March 26, 2013
Rated 5 out of 5 by Kiwisally Comfort and service
My first time at the Westin Grand but it won't be my last. Comfortable, spacious rooms and excellent service especially from the concierges. Good breakfast. I liked the location although there was a lot of construction going on.
November 9, 2013
Rated 4 out of 5 by Albert37 October 2012 Stay
Nice hotel and good location. The staff did not have our room ready upon our late arrival which was irritating given the long international flight, but they did their best to correct the situation. Otherwise, it was a nice stay.
November 1, 2012
Rated 4 out of 5 by gita Great location
The location is great. You are close to all the attractions, shopping and train. You can pretty much walk to everything. The lobby and the hotel is very nice. What i did not like was the lack of upgrade we got as a Gold member.
September 17, 2012
Rated 5 out of 5 by Ally10 Fantastic stay
Brilliant location, amazing foyer, clean rooms with lovely comfortable beds. Breakfast was delicious with a huge choice. We had a garden view on the fourth floor which was great. Friendly staff. - we would definitely return.
August 5, 2013
Rated 5 out of 5 by Sardegna76 Become again
Clean and comfortable room.
Breakfast satisfied even the most demanding and is of high quality .
The staff is very kind.
After a day out to Berlin you can relax in the hotel's swimming pool.
Experience certainly to repeat
July 27, 2013
Rated 4 out of 5 by mrcport Very Central Location
Very quiet and comfortable hotel. There was construction on both the cross streets but one would never have known it. Breakfast was good quality and the staff was vey friendly and assisted us when we needed them.
November 17, 2013