Rated 4 out of 5 by Pyuan A good stay
A well balanced hotel experiences, except the quilt is a bit heavy. In general recommended.
September 7, 2013
Rated 5 out of 5 by alremaithy one of the best hotels in bangkok
the hotel has a good locaitio and good staff and resnubel rate
October 30, 2013
Rated 4 out of 5 by Nick Best beds in Bangkok?
Stayed here several times. Simply the best hotel beds I have stayed in during my travrels to Bangkok.
April 15, 2013
Rated 4 out of 5 by annasgc SPG Recognition can be improved further
It would be good if SPG Gold and Platinum members are given special queuing privileges and attention.
January 31, 2013
Rated 5 out of 5 by Les2012 one of the nicer westins
Great hotel and great staff. very nice gym and pool area and great lounge. really can find no fault.
January 27, 2012
Rated 4 out of 5 by norinori531 very comfortably！
It is close to a station.
The staff is very FRIENDLY.
I would like to use, when going to Bangkok.
February 7, 2013
Rated 4 out of 5 by IndiaAhmed Slice of Bangkok
Great location for those who loves the modern Bangkok - great food joints and shopping options.
January 11, 2013
Rated 5 out of 5 by Peter71 everything Great
Everyone here is just lovely, all intereactions with the staff are frinedly and with a smile.
March 21, 2013
Rated 5 out of 5 by Nur63 ray2R
The staff was very helpful and accommondating.
October 27, 2013
Rated 5 out of 5 by CS182 MR CS182
Excellent Hotel and in close proximity to downtown Bangkok
October 7, 2013
Rated 4 out of 5 by SGoh Wonderful Concierge Service
The concierge service was excellent - professional, knowledgeable and courteous.
November 11, 2012
Rated 4 out of 5 by Addisongreen Comfortable Hotel in Good Location
The Westin is an example of a good Asia hotel. The service from the staff overall was very good and the stay was pleasant.
I have stayed at this hotel 5 times since 2009 and generally always stay here when travelling for leisure. However, unlike other Starwood properties, there has never been any recognition of previous stays and "Gold' treatment that I have acheived at other properties. Not a big issue obviously, and it would not stop me staying again, but the little things do count when comparing Starwood to Starwood!
The Club Floor Rooms are very good, nice size with a good size TV. The Executive Club service is excellent and the selction of food and beverage is on par with other properties.
The Buffet Breakfast on level 7 has one of the best selections of properties in the region.
Whilst it is not down on the "River" with many of the other hotels, I think that this is an advantage. The selection of restaurants, ease of transportation and shopping establishments all within walking/short sky train ride make this location an excellent choice.
The upgraded pool area is very nice now, but there is a lack of shade for people not wishing to "roast" themselves.
Overall, a good hotel in a good location.
May 3, 2012
Rated 3 out of 5 by Winn Great location
The hotel is in a great location. Next to BTS, terminal 21 and MRT station.
April 10, 2013
Rated 5 out of 5 by Grapo helpfull freindlystaff
We felt welcome, fantastic breakfast and evening meals att reasonable price
January 30, 2013
Rated 5 out of 5 by Alex Love the location and room comfort
Comfortable bed. Location to public shopping and transport is great!
January 28, 2013
Rated 4 out of 5 by Treena Nice place to stay
Nice place to stay. Great food. Comfortable beds. Great Service.
July 2, 2013
Rated 4 out of 5 by Arthur This hotel is fit for the need of most business man
Room condition, food and location are higher than my expectation.
March 24, 2013
Rated 4 out of 5 by Pawantiw It is well updated hotel.
Also recommend to keep some more collections of Single Malt ....
January 4, 2013
Rated 4 out of 5 Great Location!!!
Great Location! With Shopping, Massage and BTS around it! :)
September 12, 2012
Rated 4 out of 5 by Kittikorn This hotel is convenient
Location is very convenient and great staff, good service.
June 19, 2013
Rated 5 out of 5 by KSAng2013 Great location, friendly staff
Very near to subway and monorail.
September 22, 2013
Rated 5 out of 5 by MoeB Bangkok
Great location. Very nice hotel. Good value.
January 7, 2013
Rated 5 out of 5 by Nava Best I ever Had
thank you for giving the best time for me
June 16, 2013
Rated 5 out of 5 by Tomyum1977 Home
Feels like home each time I am here.
June 9, 2013
Rated 4 out of 5 by joke29 this hotel
this hotel has great features.
May 14, 2013
Rated 5 out of 5 by caprok This Hotel Staff was very customer oriented.
Great hotel & great staff
January 6, 2013
Rated 5 out of 5 by Dmilsi Sedate Ambiance, Good Location
Although I've been visiting Bangkok since 1981, I had never stayed at the Westin. However, on this trip, I needed to be in the Sukhumvit area, so I thought I'd give it a try. The location, adjacent to the new Terminal 21 shopping mall, as well as a stone's throw from both the BTS & MRT, can't be beat. Being an SPG Platinum member, I was, upon arrival, whisked up to the club lounge for check in. The lounge ladies were exceedingly gracious and professional. I was offered a lovely one-bedroom suite, but declined the offer as it was situated directly above the Asoke BTS station. As I had flown all night, I preferred quiet over space. I was then offered a regular room on an executive floor, which I took. The room, which was a good size and well appointed in Westin's signature earth tones, looked like it had been recently renovated. As always, the Heavenly Bed was heavenly, but I wish there had been a comfortable easy chair as I find the divan provided uncomfortable. The only option was to sit on the desk chair. The club lounge offered an evening happy hour and continental breakfast. Both provided excellent fare including vegetarian selections, which I appreciate. The gym and pool looked inviting although, unfortunately, I didn't have time to use them. All in all, a great stay!!
August 26, 2012
Rated 4 out of 5 by Sperry8 Good hotel, but missing some key things
Its a good hotel. And its generally priced right. But for a Westin, it is missing some things. Let me start with some positives:
1- As a Platinum, I've generally been upgraded here 2 out of 3 times. And the suites are huge and really nice.
2- The beds are big and comfy.
3- They check in Platinums in their executive lounge, which is a nice touch. And the staff is friendly - but only in the lounge.
1- The front desk staff (outside the lounge) is generally not friendly. Not unfriendly either, just not what you expect from Thai people (who are some of the friendliest people in the world).
2- They are the only Bangkok Starwood property that will not let you eat breakfast free as a Platinum. You must give up your 500 Starpoint amenity to eat at the large buffet. If you dont you will need to eat free in the very small lounge.
3- Speaking of the lounge, its laid out as 3 separate uncomfortable rooms. Just tables and chairs. No couches are any place to lounge about. They do have snacks and drinks, but its just not as nice as other lounges.
4- The shower head in my suite was ridiculous. It was older than me and definitely not what I expected from a Westin. Definitely time to upgrade them.
At the right price, I'd stay here again. But I certainly wouldnt overpay to stay here.
February 23, 2013
Rated 3 out of 5 by CoronaExtra Recommended with some reservations
Once upon a time, I virtually lived at this hotel in Bangkok. However, the love for the relationship started to go, I began to see other properties in Bangkok, and before I knew it, the Westin wasn't even a consideration.
Nostalgia and the need to be in this part of town, made me come back today.
Like dating an old girlfriend again, you quickly realize why you broke up. Although she is familiar, there were so many things wrong.
In the Westin's case, no Kids Club, although advertised, it only exists on Sundays during the buffet. So many fixtures in the room were broken, or in poor repair.. ie lights in living room tied to bedroom so you have all or nothing. Not great for putting a child to bed, and wanting to still be awake. Bathtub wouldn't drain, fixtures broken. "Repaired " twice while we were here, still broken. Tub stained too, and grouted is missing, chipped.. just really unattractive. The heavenly bed in the room was so old it sagged in the middle.
Additonally, the pool has been redone, and has a wood deck that is incredibly slippery when your feet our wet, our child holding my hand and walking slipped twice.
On the positive side, some of the staff still remember me, and the service is very good.
As is the SPG Platinum recognition.
Location great, soft product (staff) great, actual room was average at best.
March 27, 2013
Rated 5 out of 5 by JayToronto My Favourite Hotel
I love Starwood hotels, so it's no surprise that I think many of them are very good. I only have one favourite hotel, though, and that's the Westin Grande Sukhumvit in Bangkok. Their personal service, and the way they make their guests feel at home, are second to none.
I have stayed in this hotel many times over the last ten years. It is well located, near the corner of Asoke and Sukhumvit, where the Skytrain and the subway meet. Recently, the location has improved, with the completion of the Terminal 21 Shopping Complex next door. Add to that a large park - Benjakitti Park - and the Queen Sirikit Convention Center, plus many other advantages to being at this location.
And like all Westins, this hotel has the high level of amenities that business travelers need - the great beds, work spaces, restaurants and bars, etc. The spa and pool area is exceptional, including recent renovations to a pool area that was already very good.
But many Starwood hotels have all these things. What stands out at this hotel is that the staff go out of their way to make you feel at home.
Perhaps the best example of that is the executive lounge. (This is a hotel in which getting on the club floor is a very good decision.) The unfailingly friendly and competent staff of the lounge make you feel, minute by minute, as if you are a guest in their home, and all they can think of is to make you happy.
It's not just the executive lounge where you see stand-out service. At the restaurants, in the pool area, at the concierge desk, and in the housekeeping team, that same desire to make you comfortable and happy prevails.
There are lots of very good Starwood hotels. To be the best is not easy. The Westin Grande Sukhumvit gets my highest recommendation.
April 25, 2013