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Guests must be 21 years or older to reserve a room.

Rated 3.9 out of 5 by 490 reviewers.
Rated 5 out of 5 by Fantastic Food from Room Service and Resturaunt! The attention to healthy food was much appreciated! Fantastico! I LOVE the healthy menu and the food choices! My Dinners and Breakfasts could not have been better prepared! Of course the heavenly bed always lives up to it's name. October 12, 2012
Rated 3 out of 5 by Fitness room I booked this based on the pictures of the fitness room clearly showing a large variety of weight machines. However they have been removed - there is just a lame Lifestyles combination weight machine and assortment of dumb bells February 20, 2013
Rated 5 out of 5 by Comfort and style We have stayed in this hotel three times. We plan on staying again this summer. Even though we are from the Chicagoland area this is the hotel of our choice for affairs around the city. We enjoy the food and the bed and shower. January 3, 2013
Rated 5 out of 5 by Excellent Hotel, friendly staff Good Rates, Excellent Service, close to airport and HWYs. They did not have my room type, they offered me a suite for same rate, very friendly staff. I timed it, it took 120 sec. for check-in, 50 sec. for check-out!!. April 23, 2014
Rated 4 out of 5 by the pool.. was what we looked forward to. But the atmosphere and the water temp was poor (to low). August 10, 2014
Rated 5 out of 5 by Everything was great. It was a very satisfying experience staying at the Westin in Rosemont. From the arrival at the front door to departing the entire staff was exceptionally professional and efficient. It was a completely positive experience. October 11, 2012
Rated 5 out of 5 by Great Hotel The only thing wrong was the new carpet smell was very strong. Also flight crew should get points for staying here just like your employees receive miles when they fly on airlines. Even if you company buys their tickets!!! April 14, 2013
Rated 5 out of 5 by This is an excellent hotel for business meetings. The hotel is an excellent facility to host business meetings, large or small. It is very accessible to all means of transportation, offers excellent meeting rooms, attentive staff and the comfort of the rooms are superb. December 6, 2013
Rated 5 out of 5 by Love the comfortable Bed Very quiet and especially spacious and comfortable room. Nice leaf soaps! I was goign to buy some in your gift shop and I forgot!. Are these at all Westin Hotels. Thanks and I will definitely stay at a Westin again soom> March 5, 2013
Rated 5 out of 5 by Great hotel to stay at by Chicago O'Hare I had to stay at a hotel close to O"Hare Airport on short notice. The Westin O'Hare met all my expectations as a First Class Hotel. It was a great experience and the dining at the hotel was excellent. Thank you Westin. June 11, 2013
Rated 4 out of 5 by Convention Stay We stayed here for a convention back in August. This was our first time coming to the Westin and overall thought it was a nice hotel. When we checked in, it was a bit confusing about parking. We did not know about the card you swipe until we tried to leave the lot later that day. It was $15/day and I wish that it was free! I mean it seems like a very unnecessary charge. The Wifi was expensive so we did not purchase it. I personally think it should be free - I shouldn't have to walk down to the lobby to get internet. The front part of the lobby seemed a little dated, but I do hear they are doing major renovations. I am coming back in August 2014 for another convention so I am excited to see what they have done. The ballroom that the Convention was held in was very nice. After it ended, we decided we wanted to stay an extra night to relax. The front desk was able to find us a room and give it to us at the rate we paid for months ago - which was very nice. I do wish all rooms had fridges so we did not have to bring our cooler. Overall, it was a nice stay and we enjoyed it. March 15, 2014
Rated 4 out of 5 by ? the hotel was fine. staff was helpful. dinner was good though cuisine choices were not that interesting. conference rooms on the main floor was kept quite [air conditioning] cool so bring a sweater if its hot outside! August 30, 2012
Rated 4 out of 5 by some room for improvement The hotel was fine with the exception of the check in -- one person with a long and impatient line of persons needing to checkin/checkout and the fact that there was emergency toothpaste but no toothbrushes available. July 1, 2013
Rated 3 out of 5 by Parking Fiasco The hotel room itself was very nice and comfortable. I found it amazing to have to pay $25 for surface outdoor parking right behind the hotel and for $10 more, they would valet the car right next to the self parking. January 18, 2014
Rated 3 out of 5 by Room not up to Westin standards I stayed in a King room on the preferred guest floor. The room furniture and decor feels tired, worn and dated. It's ready for more updates than carpet and lamps. The front desk people and th lobby decor were great . July 2, 2012
Rated 5 out of 5 by Great location Hotel has a great location, close to the airport, restaurants and casino. The airport shuttle also makes it convenient to get in and out of the city. July 14, 2014
Rated 4 out of 5 by Nice Hotel, self service parking not so much Love the hotel, but the self service parking is seriously annoying. The card reader on entry and exit does not work most of the time. So leave extra time to get in and out of the parking lot. Prepare to be annoyed. May 31, 2013
Rated 5 out of 5 by Westin Ohare Everything was perfect except the placement of the bathroom door in relation to the toilet. Other than that very minor thing...it was five stars all around. Staff was very help Lpful. Breakfast most excellent! Gary March 14, 2013
Rated 5 out of 5 by Great place to relax Very clean and comfortable rooms and facilities. Great location - close to airport and public transportation. July 30, 2014
Rated 4 out of 5 by Great Location for the area Great Location. I love when a hotel is within walking distance to everything. Train to Chicago, Restaurants, Entertainment and the Convention Center all within a short walk. Rosemount is a clean, nice town as well September 17, 2012
Rated 5 out of 5 by The staff were very service oriented. The staff were most attentive. I was there with a group. A hard pillow would have been appreciated. I appreciated that the doorman was there to provide service if needed. He did not overwhelm me to take bags, etc. December 6, 2012
Rated 5 out of 5 by Always love staying there when in chicago! The staff & the hotel itself is great. They are friendly and so very helpful. And the rooms are nice and clean. Love that you can even go green there too! The rooms are comfortable and quiet when they need to be. November 1, 2012
Rated 4 out of 5 by Staff is GREAT The staff really went out of their way to make sure all needs were met, and concerns addressed. Also very conveniently located to the best deep dish pizza Giordanos June 30, 2014
Rated 5 out of 5 by Very Inviting Hotel The Westin is a very elegant , comfortable and relaxing hotel. Staff are very friendly and helpful. We had a situation and the manager was wonderful with assisting us. June 27, 2014
Rated 3 out of 5 by Westin Chicago The hotel is close to the local train system, easy to get to downtown Chicago. 1 mile from Outlet/shops. Nice! July 28, 2014
Rated 2 out of 5 by Great Staff, good features, poor execution. Room and ameneties were nice, room was not clean. I could see it had not been vacumed, and that the bathroom had not been cleaned. Esepecially the toilet seat. Staff was very helpful and acomodating though... October 26, 2012
Rated 5 out of 5 by Wonderful Chicago Hotel I have stayed at this hotel twice and now and everything was outstanding. Only 1 minor flaw, the coffee pot in my room still had the used coffee packet / filter still in the coffee pot from the prior guest. January 7, 2013
Rated 5 out of 5 by Excellent response times The staff was extremely customer-focused and responded quickly to our requests which helped to make the event a great deal more comfortable for our guests. June 30, 2014
Rated 5 out of 5 by Accommodations Met My stay at the Westin fulfilled my needs near the business meeting I had planned for the weekend. July 29, 2014
Rated 5 out of 5 by Great for meetings. Westin O'Hare has been the perfect meeting place when we need to bring together people from around the country. July 22, 2014
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