The Westin Orlando Universal Boulevard

  • 9501 Universal Boulevard,
  • Orlando,
  • Florida
  • 32819
  • USA
  • Landkarte

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Rated 4.3 out of 5 by 370 reviewers.
Rated 5 out of 5 by This Hotel was very clean It was well maintained and very clean December 14, 2013
Rated 4 out of 5 by Nice Hotel Typical Westin. Very clean and nice. Staff was pleasant, but not always available. May 21, 2012
Rated 5 out of 5 by Comfortabl It's very convenient I like the hotel December 13, 2013
Rated 5 out of 5 by Staff and Service The Staff is extremely friendly and the Service was impecable. I enjoyed my stay! January 18, 2013
Rated 5 out of 5 by Great Hotel Fantastic staff and clean hotel...easy to get to and easy to get around Orlando! March 1, 2013
Rated 5 out of 5 by parking Not happy about $13 day to park own car you aren't responsible for damages December 3, 2012
Rated 5 out of 5 by another good SPG property Staff was great, facility was beautiful,,,, pool could be a little warmer February 11, 2013
Rated 5 out of 5 by Great place to stay We enjoyed our stay and the facility was perfect and the staff wonderful. May 31, 2012
Rated 5 out of 5 by the location is away from the wild people Nice and quiet...no problem with parking and staff is great! Will be back December 19, 2012
Rated 4 out of 5 by Great hotel Everything was superb except for the quality of the internet connection. June 2, 2013
Rated 5 out of 5 by Fun time The hotel went way beyond my expectations. This was truly a great stay. November 1, 2012
Rated 5 out of 5 by Great hotel My expectation were completely fullfilled in this very beautiful Hotel March 22, 2013
Rated 5 out of 5 by Comfort I felt like I was laying on a cloud the bed was so comforable October 5, 2013
Rated 5 out of 5 by Awesome Hotel. Great service and great food this is one of the best hotels in Orlando. Great rooms and service May 1, 2013
Rated 5 out of 5 by Very pleasant and helpful staff The hotel is very nice. The entire staff is nice and very helpful. March 22, 2013
Rated 4 out of 5 by Great for business stay Travel to Orlando for business. Close to my customer and airport. March 13, 2013
Rated 5 out of 5 by Orlando Trip Outstanding service and friendly staff October 21, 2013
Rated 5 out of 5 by Beautiful Hotel Excellent staff and hotel. Wonderful for a family May 2, 2012
Rated 4 out of 5 by No recognition of SPG status As a regular weekly guest, I was out in a studio. September 16, 2012
Rated 5 out of 5 by Pleasurable The location was great and the staff even better. February 1, 2013
Rated 5 out of 5 by Awesome Hotel. Great service and great food Great rooms and service. Restaurant is awesome May 1, 2013
Rated 5 out of 5 by location location was great, the room was clean July 25, 2013
Rated 3 out of 5 by Service Below average in food and beverage June 1, 2013
Rated 5 out of 5 by Stay action Hidden gem...fabulous service. April 8, 2013
Rated 5 out of 5 by Hotel and Staff Out standing in all respects. December 24, 2012
Rated 5 out of 5 by Very comfortable stay Hidden treasure in Orlando January 21, 2013
Rated 5 out of 5 by Great service Very helpful and friendly February 5, 2013
Rated 5 out of 5 by Perfect choice for a relaxing, refreshing getaway! Even though we're locals, we decided to do a weekend getaway for our 2nd anniversary and we could not be more pleased with our choice in the Westin. From the moment we arrived, we were welcomed warmly and sincerely. Our 12th floor suite was phenomenal. Like a classy, well-appointed apartment, the layout worked well and provided maximum comfort. Our balcony was my favorite part. We overlooked the pool and there was a fountain on the ground directly below us which provided relaxing water sounds as we enjoyed the tranquil view and cool breeze. The bed and linens led to some wonderful sleep, and the shower was rejuvenating every time. EVERY staff member we encountered during our stay went out of their way to offer a friendly greeting and inquire about our visit. We truly felt like guests rather than customers and the Westin staff really made us feel special. The pool area is clean, quiet, spacious, and gorgeous with plenty of lounge chairs and umbrellas. The buffet breakfast at Fiorella's is worth every penny, and you can count on Wendy at the bar to make some terrific recommendations on drinks and snacks! Its proximity to nightlife in the area is great and you can get there without fighting the traffic on the "main roads." WIth so many options in our backyard, we know we made the right choice by staying at the Westin and we will certainly be returning. You won't be disappointed! October 7, 2013
Rated 4 out of 5 by Solid results for first timers We booked spur of the moment for a two night quick getaway. We only live about 60 miles away and we were looking for something with an upscale feel but not rate. Easy to find, nicely appointed, very clean. We loved the king deluxe with its kind of mini suite feel. The bed is very comfortable and the duel shower heads were great. Parking was in detached building and I personally hate to get taken for 13.00 bucks a night but there was no self parking option. Wi fi is free lobby only which is another revenue grab that is part of modern travel. Did not eat in but did have drinks and dessert in bar which was fun. Loved the fitness center especially that it was in detached building next to pool. Great design and far superior to what many hotels offer. Minor quibbles such as creaky bathroom door, power outlet next to bed only worked for one plug, ho hum stuff. Our only true diappointment came upon check out when we discovered that we did not earn starpoints for our two nights. We had signed up for the program at check in only to find out when leaving that because we booked through expedia we did not earn points.This was not mentioned when presenting the benefits and I remain confused why the method of booking would impact this. Hoping at some point to research this further. This hotel is a quality operation and I have already recommended it to a friend who likes to do local travel. We look forward to returning as well! January 1, 2013
Rated 4 out of 5 by Nice But.. This is was our second stay at the hotel. We stayed the last week of July. I had 20 room nights during this week. Even though I liked the property and my party enjoyed it, I had to say that I was offended by the Front Desk Manager. I thought this manager was in the hospitality business, that is, attracting people to the property, not scaring them away. For my whole stay, she will never greet people in my group, always avoiding. Where are the people skills? I would have expected an apology for the way she offended me when I checked in. Of course, I will not ask for it. It should be a natural. Most of the other people working there are nice and courteous. It is a nice property, but it is a step down when compared with the other hotels in walking distance from Orange Convention Center. It is a quiet property and the pool area is nice. Rooms are very nice and if you get an upgrade it is awesome. Food options are very limited. Fiorella offers good food, but that's about it. The burgers on the children's menu are terrible; they are completely burned and bitter. Make, sure you mention how you want them for your children; they assume that kids will eat burned, bitter burgers. Great restaurants on International Drive. For some reason, this property has a tough time connecting with conferences/conventions that are taking place acrross the street. That was the case with our 20,000 people convention. It seems a management problem. This hotel should always be full. Will I come back? Of course... my kids enjoy Westin. It is a relaxing place. July 30, 2012
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