Rated 5 out of 5 by rodelush1985 good hotel
staff responsiveness should be better
September 11, 2014
Rated 5 out of 5 by ted12 Fantastic experiance
Arrived 4.30 am we had a room by 7am ( not 3pm) normal check-in, didn't have to sit around the pool for 8 hours. The quality of service was outstanding nobody could do enough for you without hesitation.
Sam the manager in the pool and beach area together with Joseph and Pravin Roy made our stay totally relaxing, thank you guys.
The pools and beach were so clean and tidy, the hotel itself exemplary, outstanding.
The restaurants are all top quality both service and the food. The choice of cuisines gave a very varied chioce of international eating,
I can thoroughly this hotel and will be going back soon.
August 25, 2014
Rated 5 out of 5 by LucasBaptiste Excellent stay
Very good experience
Excellent facilities and good location
August 23, 2014
Rated 5 out of 5 by Bev2014 Best resort ever
The best Resort holiday experience ever!
Despite the temperature ( over 40 degrees) the resort , facilities and most of all the staff were fantastic . Can't wait for our return visit!
August 23, 2014
Rated 4 out of 5 by Doudoune1987 This hotel is simply great
Great experience... Staff always helpful and smiling...room comfort is just stunning...
August 22, 2014
Rated 5 out of 5 by HatziM Amazing service
We had a wonderful stay at this hotel. The staff were very friendly, the comfort of our room excellent. The facilities were amazing, we would definitely stay here again on our next visit.
August 19, 2014
Rated 5 out of 5 by stevevvv Loved The Westin
This was our first stay at The Westin but we have been to Dubai many times. We loved every second of our stay at this hotel from check in to check out, the staff are a credit to the company. We will return. Mr & Mrs Hutton
August 15, 2014
Rated 5 out of 5 by Audrey67 very luxurius hotel
Wonderful relaxing hotel with excellent personnel, great location on the beach.
Big rooms, great bed, large shower.
August 14, 2014
Rated 5 out of 5 by Poppy3 Fantastic hotel
This hotel has everything you could ever want for a luxurious stay. All the staff were helpful and polite, the food excellent and the pools superb. We intend to return next year.
August 13, 2014
Rated 5 out of 5 by Plugga Great hotel to relax in after European holiday
On our way home to Australia we decided (family of 12 persons from 7 to 70 years) to have a few days in Dubai to relax after our hectic holiday. The hotel was just perfect for this with there beautiful pools and beach. Kids were happy to swim and make their own fun while adults lay around the pools. Transfer to shopping centres were available if required. Great food. Just what we needed.
August 5, 2014
Rated 5 out of 5 by Pomi Excellent stay at this luxury hotel.
Right from the start we experienced fantastic service. We arrived very early before our room was ready but the front desk organised to have our room prepared immediately, took our bags & offered us a complimentary breakfast while we waited. The food at the hotel is superb and the choice 2nd to none. The breakfast and dinner buffet were fantastic. We were jetlagged after our flight and beds/pillows were supremely comfortable, the large bathroom was extremely luxurious. All the staff we dealt with were responsive, professional and friendly. We urgently needed our boarding passes printed when we were leaving and this happened without incidence. I had an issue trying to checkin on line with Emirates and again reception offered to fix this for me. The doorman was extremely friendly and helpful and given the awful 42 degree heat I admired his professionalism as being outside was totally uncomfortable. Would recommend to others. We were a family of 3 with (12 year old boy) staying for 48 hours as a stopover.
August 1, 2014
Rated 5 out of 5 by millrow The Western Dubai
warm welcome,immediate transfer to room,no waiting for luggage,
Airport transfers punctual.
hospitality excellent,food and beverage excellent.
July 29, 2014
Rated 5 out of 5 by David0101 Fantastic
This is a fantastic hotel in a brilliant location. Everything was top class with some of the most friendly staff I have ever come across. Nothing was a problem and they were all very knowledgeable about Dubai. The food was excellent and I will have no hesitation in returning for another vacation.
July 28, 2014
Rated 5 out of 5 by Glennjimen Great facilities
Very friendly and efficient staff, great service and facilities, good location
July 15, 2014
Rated 5 out of 5 by ChrisB27 Excellent Beach and Business Hotel
Hotel has all the amenities one would expect for a 5 Star Resort Hotel and then some. Restaurants, facilities and staff are excellent. Pool is amazing!
July 2, 2014
Rated 5 out of 5 by CathalB84 Wonderful
This was our second stay and it was even better than the first. The food, service, rooms, facilities... Everything was perfect. I genuinely believe that this is among the best hotels in the world.
June 30, 2014
Rated 4 out of 5 by NFKS Dubai Beach Hotel
Nice hotel in a fantastic location.
June 29, 2014
Rated 5 out of 5 by Luke81 Will be back every year
We stayed at the Westin for 5 nights and I can honestly say it is one of the best hotels I have stayed In. Would recommend to anyone who is looking for the perfect holiday. Special mention to the water sports team who were very helpful and fun. 10 out of 10. Will be back next year and onwards..
June 16, 2014
Rated 5 out of 5 by Nonna60 Wonderful hotel
Hotel is amazing and a standout in a city where everything is about bling and service
Great staff very good food in restaurant and the pools and gardens are execptional
June 6, 2014
Rated 5 out of 5 by PaoloIta A perfect stay
Our last stay in this hotel was great 360°. Great the facilities and excellent the support / kindness of the staff. A specific thanks to Ahmed (receptionist, that speaks perfectly Italian) for his positivity, support, enthusiasm and professionalism.
June 2, 2014
Rated 5 out of 5 by Bob110 Dubai First Timers (and not the last) !!
What a fantastic hotel. We chose the Westin in Dubai to meet my sister and her husband from Australia after not seeing them for 10 years.
All our expectations were fulfilled. The staff were keen and eager to help in any way. Hotel is large, clean and tidy and elegantly decorated.
We arrived on an early flight and our room was available earlier than expected. Stayed 6 nights half board. Recommend a sea view overlooking the pools, atlantis and hotels on the palm and sunset. The city view was smaller and not as good. Well worth the upgrade.
Breakfast and Dinner the food choice was amazing. A special mention has to be for Riyon assistant manager to the Blue Orange who went out of his way to make our stay even better. Excellent knowledge on what to do and where to go within Dubai. No one mentioned our reunion but a complimentary drink appeared for us. No one mentioned a birthday during our stay but a birthday cake appeared on the day. That is what I call superb customer service. Riyon is a great asset to the hotel.
Taxi is the easiest way of travel to the malls, souks and Khalifi Tower and very reasonable. Marina and the Walk close by with good restaurants for an evening stroll.
We enjoyed it sooooo much returning in Nov or Dec 14.
May 26, 2014
Rated 5 out of 5 by Erik64 Super relaxing hotel
You have everything you need and its great energy staying here.
May 26, 2014
Rated 5 out of 5 by Metric Fantastic Hotel
Fantastic hotel with a warm welcome!
Reception staff are helpful, polite and attentive. Hotel is spotless food is great with a very wide selection for breakfast, you name it, they have it. Pool and communal areas are very nice and tidy. The beach and sea front look out to Atlantis, also a great place to watch the sunset. Directly behide the beach you have some stunning views of the skyscrapers. It is also a good location for the marina and near by reataurants. A taxi jouney from here to most shopping malls is approx 40AED. Would highly recommend this hotel.
May 20, 2014
Rated 5 out of 5 by Marielle We loved it all!
We loved it all; our king size bed, the Italian restaurant, breakfast, swimming pool, pool bar, beach chairs, service.....
May 19, 2014
Rated 5 out of 5 by Happyscot11 Superior Service
Staying at the Hotel to attend Caledonian Society Chieftain Ball being held there. Service at Reception, was excellent, room beautiful and all staff very attentive. The Ballroom, the venue for the event, was superb and the food also to be highly recommended. Would I stay at the hotel again, yes, in a heartbeat.
May 18, 2014
Rated 4 out of 5 by dranok A very nice place...but
Everything is nice,the ressort is wide and well equiped, beaches and pool clean, staff everywhere polite, smiling and friendly, food in the restaurants very good and once more staff very friendly...but why should all this be "spoiled" by the very,very high sound of the sport activities , rather early in the morning ?
May 17, 2014
Rated 4 out of 5 by Fausta Great Attention to Details
The commitment of the staff in managing the facilities was insightful for me.
May 15, 2014
Rated 5 out of 5 by Nils45 Excelent hotel
This hotel more than met my expectations Very friendly staff and nice big rooms.
May 13, 2014
Rated 5 out of 5 by Freddy01 Excellent positioned hotel with great amenities
This hotel has great facilities regarding pool areas and gardens with great access to the beach area. The staff are helpful and friendly and always have a friendly smile to greet you. The variety of restaurants is very good the only negative we found was that no alcohol was served in the lobby bar.
May 9, 2014
Rated 5 out of 5 by DavidH25 Great all around hotel
First time we have stayed at this hotel and were very surprised and pleased about our choice from the moment we arrived at reception We were greeted by Nikita who was amazingly helpful, due to our early arrival, and for the remainder of our stay. Our room was large and well appointed . We ate at El Sur / Hunters and Spice Emporium and had three fantastic meals with exceptional service. We also had four treatments in the spar which were also a true experience . All of the staff were extremely helpful and friendly . Would recommend this hotel to our friends without hesitation . Stayed from Monday 14th April for four nights .
April 19, 2014