ウェスティン・サバンナハーバーゴルフリゾート&スパ

  • アメリカ合衆国
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  • ジョージア,
  • サバンナ
  • 1 Resort Drive
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1室 1 , 大人1名 大人1 , お子様1名 お子様0
Rated 4.1 out of 5 by 780 reviewers.
Rated 3 out of 5 by Decent Hotel - Nice Property The hotel isn't up to the standards of most Westin properties. The staff are nice, the property is in a nice location, however the rooms and food is well below par. Ok visit, but not a Westin! March 11, 2013
Rated 5 out of 5 by Kent Great location and great staf. March 11, 2013
Rated 3 out of 5 by Savannah Staff was confused upon check in, had governors suite and wanted to add additional room prior to arrival, they misunderstood, telling me I had two rooms, because suite had separate parlor, what I needed was another room in close proximinity to suite. Disappointed no balcony. Restaurant food and service was not good March 11, 2013
Rated 5 out of 5 by This hotel has great service There was freindly staff to answer all questions March 10, 2013
Rated 5 out of 5 by A night in Heaven Arrived a little late to Facility but not to late staff were helpful and caring. Got our room then headed to it. It was great King bed was super comfortable and room was large with nice view. We enjoyed the stay and were treated as we were important. Check in and out were easy and staff very friendly and caring to our needs All in all great stay March 9, 2013
Rated 3 out of 5 by savannah ok.. but disapointing overall March 8, 2013
Rated 3 out of 5 by Billing and accounting very disappointing 1. No folio under my door. Had to go to desk to get folio. 2. Was on government rate. No mention of resort fee when reservation made. No confirmation email sent until after 72 hr cancellation time. 3. Folio did not match what was charged to my credit card. Called three times to accounts receivable. Left voice messages with two staff. No return call... March 7, 2013
Rated 3 out of 5 by This hotel did not meet expectations This place has a long way to go to compete with other top tier hotels. The duvet cover was dirty, the room was unmade on one day and there were no robes in the room. The spa was a real joke, forcing you to leave the hotel. The van was fine but it was not obvious reading the hotel literature that it was in a different location. The staff was nice and accommodating but you had to request everything (robes etc.) March 7, 2013
Rated 5 out of 5 by Amazing hotel This hotel was amazing, my husband and I stayed for 2 nights and loved it. The staff was very friendly and helpful. Cassandra at the front desk was awesome, she gave us some insight on things to see and also recommend a great BBQ place. The rooms are very nice and the bed is so comfortable, especially after a long day of walking. We will definitely be staying here again when we return to savannah. March 5, 2013
Rated 4 out of 5 by The Bed was indeed Heavenly I was upgraded to a room on the top floor and the heavenly king-size bed was just incredible. The heater in the room was just a bit noisy but overall, the room was clean. The balcony was beautiful too. March 4, 2013
Rated 5 out of 5 by Excellent Location Loved this property. It's in a great location, with easy shuttle service to downtown area. The hotel is clean and provides great service. Easy walk to the Convenvtion Center. March 4, 2013
Rated 4 out of 5 by Westin Savannah Attractive hotel, fine restaurant Acqua with a very personable and pleasant service person, Paige, for dinner on Feb 28th. Guest room needed paint touch ups in several places in the bathroom, but guestroom overall was comfortable. March 4, 2013
Rated 5 out of 5 by Rest and relaxation during my conference! Was there for a 3-day conference, but kind of felt like vacation. The hotel and my room were clean and comfortable. GREAT fitness center! March 4, 2013
Rated 4 out of 5 by Westin need improvement The Westin has great rooms and locations. My issue was with the services. First there were no gym facilities in the hotel proper; the gym was located about a 1/4 mile away at the golf club house. I wanted to do a quick workout without a cold walk over to the club house. Another issue was the bell hop service. I wanted to use a cart to unload my car and also to load up my bags at checkout. The staff refused my request and told me that only they could do that. Of course, its just a scam to get tips for pushing the cart around. I would like to do that myself. I hate having others handling my bags. Fix the staff situation and I would have a better stay! March 4, 2013
Rated 4 out of 5 by Beautiful hotel... great location I was here for a conference but would certainly return for a personal stay. March 3, 2013
Rated 5 out of 5 by Excellent Staff Service I twice needed the services of your security agents to access my room (in a bit of a panic). One was a gentleman wearing glasses, the other, Juan. Both provided quick and efficient support and were very helpful. Their calm, professional and friendly manner was really exceptional. Thank You! March 3, 2013
Rated 2 out of 5 by Took too many tries to fix issues with room When I arrived, I was welcomed by a crackly, dirty washcloth left hanging in the shower by a previous guest, a TV remote that didn't work (fixed night 1 of 3), a bedside clock that had no backlighting or LED (fixed night 3 of 3) and a phone that didn't work (never fixed making it tough to call in follow up on these issues). Got 2 breakfast vouchers slid under my door day 2, I presume from mgt to compensate for my troubles, but there was no note or signature so I can't be sure. In addition, I was staying in a room block attending a conference that already included breakfast. March 2, 2013
Rated 5 out of 5 by Tennis Pro Received complimentary lesson from resident tennis pro. February 28, 2013
Rated 3 out of 5 by hotel guest Savannah We had three separate experiences with staff that we not as expected: 1) Bar - we received a bill with additional drinks (yes we were with a group) that we did not order and the waiter blamed me for the wait staff not keeping up with who ordered which drinks...bar manager agreed that the attitude was improper but did nothing more 2) Requested coffee in the morning from express service...staff was disrespectful and informed my wife that she needed to order correctly...not a good thing to do with a guest who has not had coffee 3) Brunch...was told by staff that I didn't need a plate and took it away...was informed that shrimp and grits was only served in a glass bowl...all others in line before me had a plate What happened to southern hospitality? February 26, 2013
Rated 5 out of 5 by Great Hotel Unfortunately due to by late arrival, I was put up in another hotel the first night of my visit. The other hotel has a good reputation as chain but the one I stayed at was not of the quality of the Westin Savannah Harbor. The staff more than went out of their way to make up for the inconvienence and the service I received was excellent. February 26, 2013
Rated 5 out of 5 by Staff was professional and accomodating The staff exceded my expectations with their friendliness and professionalism. I would like to especially commend the staff at the Starbucks store-- they really took care of their customers who were using coupons! February 25, 2013
Rated 5 out of 5 by Service I left my sweater in my room after checkout. I left a message with security and received a phone call immediately. Not only did Steven himself go to my room and retrieve the sweater, he is shipping it home to me. Thank you for the ulitmate customer service. February 24, 2013
Rated 5 out of 5 by Beautiful hotel, great staff The room was beautiful and the employees exceptional, especially the concierge Merry. She really knows the area and made my dining experience at Chart House a treat. February 23, 2013
Rated 4 out of 5 by Good meeting hotel Everyone was very nice; the food was pretty good, but the rooms were pretty worn out and not well cleaned. The towels were ratty - you know like when the towel is so old that it shreds and is see-through and falling apart. There were blood stains on the skirting of the bed and there were tears in the sheets, skirting and pillows. It wasn't that great. The desk was dirty and there wasn't even a remote control for the TV. I called about all these things and Sandra came and visited and was really nice and said she would take care of it - and the rest of the week went by and I was too busy to ask again. So I slept in the other bed without the blood stains and made my own bed the rest of the week. Again, for the most part it was good, but just a moderately lazy cleaning staff and very old linens (yuck). February 23, 2013
Rated 5 out of 5 by A beautiful, luxurious hotel I stayed for business. The rooms were spacious. As advertised, the beds and shower were heavenly. I didn’t have time to golf, but I used the fitness center a couple times and fount it well designed and equipped. The ferry was a convenient 10- to 15-minute means to get to downtown Savannah with departures every 30 minutes. I’d definitely return. February 22, 2013
Rated 4 out of 5 by The staff was friendly and helpful The staff was great at every request. The place was wonderful for our meeting, and sleeping. The only down side was a little time delay on occasion in getting ferry across to all the eating and sight seeing. But not unreasonable, and certainly worth the effort. February 21, 2013
Rated 4 out of 5 by This hotel has extremely well maintained grounds Nearly every expectation that I had prior to my visit was met. The food for the meetings was excellent with a very good variety of vegetarian entrees as well as those that included meat. I really appreciated the rectangular shower head in the rooms. Also, the view of huge freighters passing by in the River was quite entertaining. I have one minor suggestion, having the exercise room at the golf club made it inconvenient to use for me and others at the meetings I attended. If possible, locate a small workout area within the main building. February 21, 2013
Rated 5 out of 5 by This hotel is conveniently located and has excellent amenitites The water ferry is a definite plus for this hotel! If you drive a car, once you arrive there is no need for you to move it until you leave. Beautiful views of the property are available if you upgrade to a river view room. I will definitely stay at this hotel again! February 19, 2013
Rated 2 out of 5 by Disapointing stay I had previously stayed at thos location a couple of time in the past and enjoyed my stay so much that I booked this weekend getaway. I actually spoke with someone at the site when making my reservations of a river view king room. I was surprised to find wehn I arrived that I would be staying in a golf view duoble. I was "upgraded" to a river view, but our room had double beds and was next to a crying baby. I requested to be moved away form the baby, but was denied this request. I was most disapointed in the staffs willingess to help me relocate rooms, not to mention the fact that someones else was given the kind room that I origianally booked. Had I know that I would have bee placed in a double room, I would have not booked the stay. February 19, 2013
Rated 5 out of 5 by Lovely Hotel! Hotel was beautiful. Staff was excellent. We will return. February 18, 2013
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