Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

  • 2365 Kalakaua Avenue
  • Honolulu,
  • Havaí
  • 96815
  • Estados Unidos
  • Mapa

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Rated 4 out of 5 by 730 reviewers.
Rated 5 out of 5 by great location and staff celebrated our 50th.anniversary here. Staff was great,location excellent::upgraded room . ground are great and location is in the middle of everything. had a great time and we were made to feel special. mahalo October 16, 2013
Rated 5 out of 5 by WAIKIKI GRANDE DAME This historic hotel is my all-time Honolulu favorite! Unlike a whole lot of the concrete high-rises that flank it on either side, it feels like the real-true Hawai'i, and so does the level of its hospitality. October 16, 2013
Rated 3 out of 5 by Disappointed I was looking foward to stay your hotel but not satisfied at your sevice. Room was quite small and parking service and desk service was not satisfied also. Not friendly and no benefit with staying this hotel. October 2, 2012
Rated 3 out of 5 by Logic? First my compliments to the staff. Our agent at the front desk, Irene, was outstanding. We were very unhappy with our room, which was, as she put it, "cozy." We just called it dark and small. She spent a lot of time finding us a room which was twice the size with a beautiful view and I want to thank her. However, when we went to rent umbrellas by the beach for our group of six, we found that each umbrella was $60 and came with 2 chairs and 2 bottles of water (which, by the way, were free anywhere in the hotel). Since we only needed 2 umbrellas, we asked for 6 chairs and 6 bottles of water. We were told we could get either 2 beach chairs or 4 low to the ground chairs per umbrella and only 4 bottles of water. Being senior citizens, it was difficult for some of us to use the low chairs, but they would not waver. To add injury to insult, one of our group, who is a gold member of SPG, was unable to use his card to pay for the chairs and receive a 10 percent discount because we had pre ordered the chairs and paid a premium for doing so. Therefore, we paid $10 extra per umbrella, got 4 waters for 6 people, and were not allowed to use our discount. I would like to know the logic in all of this. July 2, 2014
Rated 5 out of 5 by Thanks Again !!! At least our 30th trip to this hotel. Once again, everyone at the Moana made our vacation even better than expected!!! Literally EVERYONE is ALWAYS perfect at this hotel! We already booked September's trip! May 31, 2012
Rated 5 out of 5 by Excellent hotel We had the best time ever. The hotel is gorgeous and we will definitely be back xx July 5, 2014
Rated 5 out of 5 by The Staff was GREAT Our 2nd time staying at Moana. It was everything and more than we expected. The staff was extremely accommodating to our every concern and need. We will be back. May 26, 2014
Rated 5 out of 5 by Wonderful staff and hotel. We have stayed at the Surfrider several times in the past but the new management has completely changed this hotel. The staff are wonderful and the room was clean. It is a much better hotel now than ever. August 16, 2012
Rated 3 out of 5 by Poor Service We had partial ocean view room, with complimentary breakfast. The breakfast service ranges from good to very poor. It made us feel very uncomfortable at times. This had impact on our vacation over time. December 15, 2012
Rated 5 out of 5 by A haven on Waikiki Even though this hotel is located in the middle of the Waikiki hubub, once I pulled up it was a totally relaxing atmosphere. Much appreciated. The staff were very gracious and the room was plenty nice. July 30, 2012
Rated 5 out of 5 by hotel is beautiful The staff and accommodations were wonderful. The hotel was so beautiful inside and out. We loved that it was right on the beach and the main street of the city. This made everything very convenient. August 2, 2012
Rated 5 out of 5 by Beautiful So I have never bothered to write a review before despite the hundreds of nights I have stayed at Starwood. Beautiful hotel, excellent location, wonderful staff and great food. I highly recommend. September 20, 2013
Rated 3 out of 5 by Not accommodated We had stayed this hotel several times, but never been upgraded. This time, we had requested suite night upgrade in March, but we were not offered upgrade this time again. It was so desappointed. September 26, 2013
Rated 4 out of 5 by This hotel has great features, but has some concerns The Moana Surfrider is one the best hotels SPG has to offer. Great location, friendly staff, beautiful interiors. Needs work on the cleanliness of the rooms and the room's entertainment features. April 2, 2013
Rated 2 out of 5 by Nice lobby, location and grounds; small rooms The hotel is beautiful with nice grounds and a great location, but my room was tiny and the hotel is very noisy. The bed did not seem to be a typical Westin bed. Very uncomfortable and loud room. December 1, 2012
Rated 5 out of 5 by Beautiful hotel This was my family's first trip to Hawaii and we loved staying at Moana Surfrider. The staff was excellent and even our room got upgraded. Great location. We plan on coming back again next year. May 6, 2013
Rated 5 out of 5 by Wonderful location Hotel was amazing, first class. Excellent bed and so comfortable, great being on the beach looking at amazing view. Sunsets were beautiful. Very special place. Staff were exceptionally helpful. September 20, 2013
Rated 5 out of 5 by The best stay on Waikiki An excellent Historic place with exceptional staff who welcome you and take great care of all their guests. The breakfast was outstanding! My family and I relished our stay at the Moana Surfer. June 22, 2012
Rated 3 out of 5 by Average the second time around Returning to the Surfrider for the second time my husband and I were dismayed to find our room very worn and not very clean. We will not return to this hotel the next time we are in Honolulu. February 27, 2013
Rated 4 out of 5 by Perfect vacation Great hotel and excellent location Stayed with friends for thanksgiving and had a great time. Staff doing a great job. I will be back soon. Perfect for relaxation as well as for adventures . December 1, 2013
Rated 5 out of 5 by Lovely hotel We only stayed one night but were completely wowed by the helpful staff, comfortable room and gorgeous ocean view from our room. Thanks for helping us celebrate 20 years of marriage. March 10, 2014
Rated 3 out of 5 by Not Satisfied I want to thank the Frnt Desk team for being good with good reception. People in the breakfast area who takes order was not good. They are mean. Rooms are not big enough for a family of 4. January 11, 2013
Rated 5 out of 5 by Beautiful property My wife is from the North Shore and this hotel was her choice for a get away. We were not disappointed. We bought a painting from the gallery, which we will cherish. Will be back to stay. September 28, 2012
Rated 3 out of 5 by I love SPG I did like the Westin Moano Surfrider, however its a bit pricy and service this time around was not to our expectations.... The staff did mentioned they are under staffed and overworked... May 3, 2013
Rated 4 out of 5 by Excellent staff For anyone who loves Waikiki, this place is great. Beautiful, charming historic hotel amidst jillions of stores. Lobby and veranda are great for people watching. All service is excellent. October 14, 2013
Rated 5 out of 5 by Moana Surfrider Westin I really enjoyed my week at this hotel. The historic side of the hotel was very cool. I very much enjoyed the beach at the hotel and the fine dining at the hotel. It was a great week. September 16, 2012
Rated 5 out of 5 by beautiful views great location could not have been any better.everything was top notch,,perfection June 29, 2014
Rated 5 out of 5 by Beautiful hotel Perfect hotel for a relaxing break, wonderful atmosphere. July 1, 2014
Rated 5 out of 5 by Wonderful stay! The historic features of this hotel was spectacular. The staff was warm and inviting. We even got a special treat since it was honeymoon! :) Great location, central to everything. September 26, 2012
Rated 5 out of 5 by This hotel is the best for relaxing and enjoying the buzz of Waikiki We visit this hotel many times and what makes it special is that we are not just treated like a number, we are welcomed back and always taken care of, The service is excellent. March 14, 2013
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